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RockSolid Chimney, LLC

Chimney Repair, Chimney Sweep, Masonry,

About us

We are a family owned and operated business with a combined 30 years of experience in the chimney cleaning, restoration and masonry fields. We are affordable, honest, reliable and a pleasure to work with. We proudly service the Metro West Boston and the greater Boston areas. At RockSolid Chimney, we are not just looking for customers, we are looking for "Customers for Life". We accept cash, check and credit cards. Any work that requires a Massachusetts Construction Supervisor License will need to have the permit pulled by the homeowner.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We offer emergency service,crown/crown repair, chimney inspections, chimney cleaning, rebuilding and repointing, installing raincaps, water-proofing, animal removal, chimney lining, dampers, flashing, smoke problem solutions

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 255 reviews

Gary W.
08/2015
5.0
chimney caps, chimney repair, fireplaces, masonry
  + 2 more
My house was built in 1850. The chimney was in bad shape. Bricks were coming off. The house is 3 stories tall with a steep roof. Rock Solid showed up on time on the date they said and got right to work. They also provided me with proof of insurance. 3 guys worked all day on it. They removed the old bricks and mortar down to the roof line and built a new chimney from the roof up using new brick. They then installed a top quality stainless steel cap. My chimney is only used to vent a gas water heater now. We have no fireplaces and the new furnace vents out the side of the house. They were working in 90 degree plus heat with no shade 3 stories up. Great job. The chimney came out great. Looks better than ever. Most companies I called wouldn't even get on such a high roof or they wanted all my money and my first born to do the work. Rock Solid was very reasonable, professional, fast, and they cleaned up everything before they left. This was one of the best experiences I have had with a contractor. I highly recommend them.
Description of Work: Rebuilt my chimney from the roof line up and installed a stainless steel cap. All new material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

Lisa Z.
08/2015
4.0
masonry
  + -1 more
They came out and did two things. One I was very pleased with and the other I was less so. I would not use them again.
Description of Work: Masonry. There were two gentlemen and one repaired a crack in the foundation. I thought he did a superb job. The other one replaced a brick on the front steps and while it is rock solid, the filling between bricks was much wider than all the others. Some of the cement was on the side of the bricks so it wasn't so visually appealing but he did an okay job.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Robert P.
07/2015
5.0
chimney repair, masonry
  + 0 more
very good experiencing with RockSolid Chimney. He repointed some brick stairs. Quick response, there when promised, finished in one day, good clean-up and even cleaned the vinyl siding on the porch the stairs were connected to. I have already scheduled another job with them.
Description of Work: repointed red brick stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Porter G.
07/2015
5.0
chimney repair, masonry
  + 0 more
Process was easy and straightforward. I would use the provider again.
Description of Work: Provider repaired a front stoop of loose bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Christopher H.
07/2015
5.0
chimney repair, chimney sweep
  + 0 more
Wilger and Willie were friendly, professional, efficient, and very conscientious of the mess that ashes can make. They arrived at the appointed time and got right to work. Wilger answered all my curious questions about the job with a smile. They worked quickly even cleaned up ashes that I had left behind. After I burn my next cord I'll be calling Rock Solid and requesting Wilger and Willie.
Description of Work: Wilger and Willie showed up promptly and swept out the metal chimney of my woodturning stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DREW Z.
07/2015
5.0
chimney repair, chimney sweep
  + 0 more
Ted did a fine job. Fixed issue left by previous service man on other flu. Also provided quote for some additional repairs. We will be using him again.
Description of Work: Checked and cleaned out 2 chimney flus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

elaine S.
07/2015
5.0
chimney repair
  + -1 more
They did a good job. It was way more than I had planned on. The $99 turned out to be $2300 because they did something additional. They did a good job and they were neat. I had them replace a stainless steel chimney liner. They did do a good job. They were neat. They came back because they had kind of splashed some stuff on the siding. I called to complain and they were back the next day and they cleaned it. They were good. It wasn't the owner but the foreman was exceptionally good.
Description of Work: I bought a Big Deal with RockSolid Chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

David A.
06/2015
5.0
chimney repair, chimney sweep
  + 0 more
arrived on time and cleaned the chimney, job well done
Description of Work: cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary M.
06/2015
5.0
chimney repair, masonry
  + 0 more
Good attention to details, excellent cleanup, good communication
Description of Work: Our chimney mortar was restored and brick steps were repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Harold L.
06/2015
5.0
chimney repair, fireplaces, masonry
  + 1 more
Note that this is a review of the small amount of work they have done to date. If I follow up on their "big work" recommendations, and can update the review, I'll do so. I did this through a Big Deal, so the price was right, and they did what I expected them to do for the service. They came punctually and were pleasant to deal with. It's hard to judge how effectively the fireplace flue was cleaned, but they spent some time at it and they did not make a mess. As a result of their inspection they recommended grinding and pointing 20 courses of the chimney ($7,200) and installing a liner for the furnace flue ($2,600). It is obvious that the chimney could use pointing, but I wonder if it needs the major treatment they recommended. I'm not surprised that they recommended the liner, but I don't know whether it is really needed. The cell phone pictures of the interior of the flue were not clear enough to see anything. I need to get comparative assessments and quotes to know if their recommendations and prices are reasonable.
Description of Work: Inspected chimney exterior and two flues, cleaned on (fireplace) flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LORI S.
05/2015
5.0
chimney repair, masonry
  + 0 more
They were great. Very professional. They were upfront about work they could and could not do. They were on time and easy to work with. The price was appropriate.
Description of Work: Repaired a broken brick step and fortified a stone wall that is part of a shed on our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mila M.
05/2015
5.0
chimney repair
  + -1 more
Those hard working guys are the right guys to be hired by anyone who needs their chimney repaired.
Description of Work: They are very honest and they have explained everything that has to be done before I signed the contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Robert M.
04/2015
5.0
chimney repair, masonry
  + 0 more
They saw the stairs, described what their repair would involved, settled for the Angie's List coupon price. They came back two weeks later and completed the job. Well done.
Description of Work: Repair crumbling stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim H.
04/2015
4.0
chimney repair, masonry
  + 0 more
The repair was fine but the workers were a bit messy as cement residue was left on the surrounding stairs and I will have to use muriatic acid to clean the surrounding steps that were not repaired.
Description of Work: Repaired brick walkway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

April E.
04/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
Great job - thorough and fast. VERY clean, no mess left behind. Definitely would use their services again.
Description of Work: cleaned our wood chimney and inspected masonry work as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Jacob S.
04/2015
5.0
chimney repair, chimney sweep
  + 0 more
They did a great job. Very efficient, clean and polite.
Description of Work: clean the chimneys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DORIS S.
03/2015
5.0
chimney repair
  + -1 more
He called in a timely manner, we discussed the work I needed completed and I decided not to do it right now.
Description of Work: Chimney service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Alejandro B.
03/2015
5.0
masonry
  + -1 more
Our interaction with them was great, they gave us a 1 hour window for an estimate. Turns out the tech who came out doesn't have the necessary experience to feel comfortable doing the job I needed.
Description of Work: $149 for 300 worth of masonry

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

JEFFREY B.
03/2015
5.0
chimney caps, chimney repair, masonry
  + 1 more
RockSolid Chimney did excellent work. When they ended up not needed to do as much work as specified in their original estimate, they were flexible to negotiate a lower price. On the job they were completely professional and they did an excellent job.
Description of Work: They replaced ta crumbling and dangerous upper section of a chimney and installed a new chimney cap..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

William S.
01/2015
4.0
chimney sweep
  + -1 more
It was fine. They were only there for about 15 minutes.
Description of Work: I used RockSolid Chimney for chimney sweep.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Theo H.
01/2015
5.0
chimney repair
  + -1 more
Their initial estimate was way higher ($4000) and included work that was not absolutely necessary. We bargained them down significantly by agreeing to perform only the necessary repairs. They came when they promised and the work was completed as discussed. From ground level the quality looks satisfactory.
Description of Work: They re-pointed the chimney, 20 bricks below the top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Deirdre F.
12/2014
5.0
chimney repair, masonry
  + 0 more
very punctual and professional. I had called them to do other masonry work. When they came they pointed out chimney work that I had never noticed (never looked up to see!). Gave me a quote for the different pieces of it. When I accepted their proposal they scheduled a date right away.
Description of Work: repointed chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Peter S.
12/2014
5.0
chimney sweep
  + -1 more
I was impressed by their honesty in not cleaning what didn't need it and their professionalism, promptness and thoroughness.
Description of Work: They cleaned the flu for oil burner. They checked the other flues and determined that they did not need cleaning even though I was prepared to pay them to clean them. Before they left they explained what they had done and why and gave me advice for the care of chimney and flues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Kenneth B.
12/2014
5.0
chimney repair, masonry
  + 0 more
They had to work around numerous bad weather days. The repointing took one day and the waterproofing took a half day. They keep me informed about when they could start and when they needed to postpone.
Description of Work: Reprinted chimney and waterproofed cement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

William C.
12/2014
5.0
chimney caps, chimney repair, masonry
  + 1 more
.I was really happy with the work that these guys did. They had had to postpone the work several times due to inclement weather, but every time they had to change the date, they were nice enough to let me know in advance. When they came out to give me the estimate I felt like I was treated fairly and I thought that the guys they sent out were really knowledgeable. They also gave me Angie's List discount even though I didn't explicitly ask for it. I would definitely use them again.
Description of Work: Rock Solid Chimney repointed the part of my chimney above the roof line and installed a chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

54 Harrington st., Watertown, MA 02472

http://rocksolidchimney.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Masonry,
Chimney Caps,
Fireplaces

FAQ

RockSolid Chimney, LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

RockSolid Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RockSolid Chimney, LLC offers free project estimates.
No, RockSolid Chimney, LLC does not offer eco-friendly accreditations.
No, RockSolid Chimney, LLC does not offer a senior discount.
Yes, RockSolid Chimney, LLC offers emergency services.
Yes, RockSolid Chimney, LLC offers warranties.
RockSolid Chimney, LLC offers the following services: We offer emergency service,crown/crown repair, chimney inspections, chimney cleaning, rebuilding and repointing, installing raincaps, water-proofing, animal removal, chimney lining, dampers, flashing, smoke problem solutions

Contact information

54 Harrington st., Watertown, MA 02472

http://rocksolidchimney.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM