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RockSolid Chimney, LLC

Chimney Repair, Chimney Sweep, Masonry,

About us

We are a family owned and operated business with a combined 30 years of experience in the chimney cleaning, restoration and masonry fields. We are affordable, honest, reliable and a pleasure to work with. We proudly service the Metro West Boston and the greater Boston areas. At RockSolid Chimney, we are not just looking for customers, we are looking for "Customers for Life". We accept cash, check and credit cards. Any work that requires a Massachusetts Construction Supervisor License will need to have the permit pulled by the homeowner.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We offer emergency service,crown/crown repair, chimney inspections, chimney cleaning, rebuilding and repointing, installing raincaps, water-proofing, animal removal, chimney lining, dampers, flashing, smoke problem solutions

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-255 of 255 reviews

Polly N.
04/2017
5.0
masonry, chimney caps, chimney repair
  + 1 more
Great! Ted, Wilder, and the other workers from RockSolid Chimney are terrific. Ted is the no-frills, down-to-earth owner. He prices the jobs, writes up the contract, schedules the work. Wilder (like Wilbur with a "d") and the other fellows do the demolition and building. Gosh are they nice. Clean, careful, conscientious, and responsible. We had to watch out for a big tree, a little tree, kids and dogs and they did. They threw in re-attaching a fallen gutter downspout for free! All work done very nicely and improving the appearance and function. Note, the fallen-down block wall was because the tree roots grew up under an old old wall. They went out of their way to find new wall cap materials that looked consistent with the old wall. If it took more time to do it right, they take the time to do it right. Honorable, honest, people of their word. I highly recommend them for your masonry needs.
Description of Work: Fallen concrete block wall; chimney rebuild from roofline up; drill weep holes in retaining walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
03/2017
5.0
chimney repair
  + -1 more
Very well. Competent, courteous folks. Gave us an estimate for relining and rebuilding the brickwork. Very reasonable estimate. We will use them for these additional projects.
Description of Work: Clean the chimney flue for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
03/2017
5.0
chimney caps, chimney repair
  + 0 more
They did a very good job and were very pleasant to deal with.
Description of Work: The crew repointed the chimney, skim coated the crown, scraped off moss and waterproofed it. Flashing was sealed with tar and a rain cap installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,685

Mark H.
01/2017
5.0
chimney sweep
  + -1 more
Great, very efficient, very clean job, thoroughly tidied up after the work. Also advised that second chimney did not yet need a clean - I thought this was great to give an honest assessment.
Description of Work: Cleaning of chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Polly N.
12/2016
5.0
masonry, chimney caps, chimney repair
  + 1 more
I was having a new roof put on and thought, oh maybe it would be a good idea to have the chimney buttoned up first in case there were any issues. Good thing I called RockSolid Chimney. My 120 year old brick chimney (it's a tall one, too) was nearing the end of its useful lifespan. Ted recommended to replace it from the roofline up to avoid any future issues. Also, the inside of said 120 year old chimney had some issues, including that since we switched to externally vented gas furnaces a couple years ago, there wasn't enough "draw" to pull up the emissions from our 2 gas hot water heaters and an ancient much-loved antique gas range that vents directly into the chimney. Ted recommended stainless steel twin liners, one to the gas range, the other to the gas hot water heaters. I wanted American-made brick and stainless steel chimney cap, no cheap junk from China, please. All good. Wilfred and his guys do the actual labor. They are great. Very conscientious, hardworking, and clean up when they are done. My new chimney is very handsome, the new cap keeps the weather and animals/birds out, the new liners... who the heck knows, what goes on inside the chimney, but it all works great. For $6,200 we definitely got what we paid for. I liked their work so much we hired them to repoint the chimney on our rental house, another $1,200. Oh yes, and they cleaned up my cracked front steps and skim coated them nicely for a couple hundred bucks as a bonus. Chimneys are ignored, overlooked, forgotten... don't forget or overlook yours. It is an essential health and safety component of your home.
Description of Work: Chimney rebuild, new cap, new liners on 2-family house with several systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Helen R.
12/2016
4.0
masonry, chimney repair
  + 0 more
Seems to have done a good job with rebuilding the chimney and putting in a new liner. Had some leaking in the attic around chimney after it rained a few days later, so I called the owner, and workers came back the next day to seal the roof shingles around the chimney. They also clean up and redid some masonry work that was a little sloppy. I was happy with their response and service.
Description of Work: Rebuilt chimney & put in new liner; some masonry work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,800

Emily M.
12/2016
3.0
chimney sweep, chimney repair, fireplaces
  + 1 more
I set up an appointment but RockSolid was a no-show. I called and they said they had car trouble. I took that at face value and requested that they follow-up to reschedule when they had access to their appointment book. They never followed-up. I will never know if they are any good, but I would like other Angie's List users to know about my experience.
Description of Work: Inspect fireplace and chimney and clean/repair if necessary.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Shannon A.
12/2016
5.0
chimney sweep
  + -1 more
Ted was able to clean our chimney, and let us know that it was best to keep only small fires in it because of the construction.
Description of Work: ted came and cleaned and inspected our chimney. He was knowledgeable about its operation and how best to maintain it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Henry W.
11/2016
5.0
masonry, chimney caps, chimney repair, fireplaces
  + 2 more
I couldn't be happier with the service. They didn't give the lowest bid, but it was a very reasonable one. The work and professionalism of the crew was top notch. When internal chimney damage was detected as part of the rebuild process, the crew foreman explained to me why it had to be addressed, and how much extra it would be. It was obvious that the work needed to be done, and all of the costs were very reasonable. I would happily recommend them for chimney projects.
Description of Work: The crew at RockSolid rebuilt my chimney and added a rain cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Derby L.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
Fine -- Job professionally performed as agreed upon. Would recommend
Description of Work: Chimney pointing - replaced missing bricks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joby C.
11/2016
5.0
chimney sweep, masonry, chimney repair
  + 1 more
Ted was prompt in responding to my queries via angiesList messaging service. Scheduled the date & time - Wilfred came on time, looked at our chimney and gave a list of items that need to be done along with quote, we broke it into near term & long term. Decided to proceed with near term fixes and Wilfred called the same evening to let me know that he could come in the next day and complete the work. On the scheduled day, Wilfred and his associate came in morning and completed their job. Wilfred explained the work and gave a demo of the new damper. Overall excellent work!
Description of Work: Clean flue, replace current damper with new one, fireproof the firebox, replace one masonry tile at the top of the flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

LUCILLE F.
10/2016
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
Unfortunately, after a very dry summer, the work had to be rescheduled 3 times because of weather. Otherwise, the work progressed very well and was finished in 2 days (3 days were estimated). The work was thorough and cleanly done (no smeared cement outside of seams; bricks evenly placed). The workers coordinated with each other very well and the cleanup was good. We made a contract for some additional masonry work and a neighbor also asked them to quote on some work for his property.
Description of Work: - Two (2) chimneys rebuilt from flashings up; worn-out metal parts replaced (ash dump door, damper, etc.) - Stainless steel rain caps installed on both chimneys - Chimneys repointed and waterproofed. - Porch stairs ground and repointed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,150

Kristin B.
09/2016
5.0
chimney sweep, chimney repair
  + 0 more
I chose this company because the other reviews suggested we'd get a fair estimate without pushy sales, and that's exactly what happened. Ted gave a thoughtful appraisal of what needed doing (and what didn't). We decided to wait on the lower-priority piece of work (repointing and sealing) until we finished some other external work on the house, and sure enough we got a follow up call six months later. The team who came to the house was efficient, neat, and gracious (even working around other work in the house that day) and cleaned up spotlessly. We would absolutely recommend Rock Solid and will come back for that final piece of work.
Description of Work: On inspection before we moved into the house, an inspector told us our flue lining was cracked and needed repair, and potentially our masonry might need work as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

yuk chun C.
08/2016
3.0
chimney sweep
  + -1 more
They were supposed to provide masonry repair services in addition to the chimney sweep. They called and said they would get back to me but they didn't, so I'm supposed to get a rebate. When they came, they charged me an extra $150 for putting the pile in the garbage disposal. They told me to add a lining inside the chimney but their estimate was too high.
Description of Work: .
Rating CategoryRating out of 5

Richard R.
08/2016
4.0
chimney repair
  + -1 more
This was a $149 big deal purchase. They did a fantastic job. I had to pay some extra on top of the price of the deal. It was about $450 more.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gail L.
06/2016
5.0
chimney repair
  + -1 more
They were responsive, professional, they completed the job in a very short amount of time. I had complete confidence in their work.
Description of Work: They did an awful lot or work. I got a great deal of work done for the price that I paid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Matt Q.
04/2016
4.0
chimney sweep, chimney repair
  + 0 more
It was fine. He didn't have the proper equipment to clean out a pellet stove chimney so I was a bit bummed that didn't get done.
Description of Work: cleaned out our chimney

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$189

Orlando P.
03/2016
4.0
chimney sweep, chimney repair
  + 0 more
It seemed a bit pricey for a job that lasted only about 30-40 minutes, but that may be the going rate. This job normally involves 2 persons but one of them had to stay in the van to avoid getting a ticket. Nonetheless, he was in an out in less than 40 minutes. I hope no corners were cut but have no way of knowing. He was courteous.
Description of Work: Clean 1 chimney

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$189

GAIL M.
02/2016
3.0
foundation repair, masonry
  + 0 more
I do not think they did a thorough enough job. There was an additional cost. I think they charge me about $700. They could have put on another coat or a thicker coat on the foundation. The workers were okay.
Description of Work: I purchased a Big Deal for Rock Solid Chimney. It was $300 worth of masonry chimney or tuckpointing service. They put some cement cover on my foundation.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$849

Cynthia M.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
They did a great job - they were very fast
Description of Work: Clean and inspect the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Huan Z.
01/2016
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
Wilder and his partner came on time. They did an excellent job working on the chimney. They cleaned up all the mess after the job was done professionally. I used the chimney and it appears it had some smoke came out of the basement fire place( my second fireplace) because they are linked together. I called and emailed them,I got feedback with solutions provided immediately. They are very responsible, and I would use them again in the future, thanks !!
Description of Work: install damper and sprayed smoke chamber with smoketite

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$811

Joanne M.
01/2016
5.0
masonry
  + -1 more
I used Rock Solid Chimney LLC. I had to of used it around November because I wanted, you know, the front steps were done before the Winter. I know the cost, according to Angie's List, was $149 but he had to do extra work. They were very good, they'd get an A. It was last winter and a neighbor helped me by putting salt on my brick stairs so that dissolved the mortar and going to need to be redid. I would use them in the future. They were very very good.
Description of Work: They finished my brick stairs.
Rating CategoryRating out of 5
Yes, I recommend this pro
$595

Susan S.
01/2016
1.0
chimney sweep
  + -1 more
This was a big deal purchase and it turned out terrible. Them I would never invite back out. Their sole purpose in coming out is for them to look at what work they recommend having done for our chimney. When he finished he asked if we wanted to do the work that they recommended. I told him no and asked him to just do the cleaning. He said our chimney did not need to be cleaned. They did not do a service and Angie's List refunded our money back. It was no better or worse than anything else. In my mind he was coming out under false pretenses. He showed up, but he did not do what was supposed to be done. I would not call him back.
Description of Work: He came in and inspected everything.

Rating CategoryRating out of 5
value
3.0


todd P.
01/2016
3.0
chimney repair, chimney sweep
  + 0 more
Was origninally scheduled several weeks prior to actual service, just a few hours before original appointment owner Ted called to cancel (after I had taken 1/2 day off from work to be home) he was "sick". Day of service Ted and an assistant were very early and waiting for me when I arrived home, the service was quick (question if it was actually completed) and a mess was left. A living room chair was stained with soot. The estimates received were just about double I had received from another company. One item he suggested with a cost of over $300.00, I purchased and installed myself for $39.00 in less than 15 minutes. Thats a pretty big mark up for a simple job. I initally used this company because of an Angies List deal, but would not again and suggest you not either.
Description of Work: Chimney sweep and estimate for some associate work/repair.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$179

Suzanne O.
12/2015
5.0
chimney repair, masonry
  + 0 more
He was prompt and professional, and the steps look great!
Description of Work: Ted repaired and refreshed the crumbling mortar on the brick steps leading up to my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

54 Harrington st., Watertown, MA 02472

http://rocksolidchimney.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Masonry,
Chimney Caps,
Fireplaces

FAQ

RockSolid Chimney, LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

RockSolid Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RockSolid Chimney, LLC offers free project estimates.
No, RockSolid Chimney, LLC does not offer eco-friendly accreditations.
No, RockSolid Chimney, LLC does not offer a senior discount.
Yes, RockSolid Chimney, LLC offers emergency services.
Yes, RockSolid Chimney, LLC offers warranties.
RockSolid Chimney, LLC offers the following services: We offer emergency service,crown/crown repair, chimney inspections, chimney cleaning, rebuilding and repointing, installing raincaps, water-proofing, animal removal, chimney lining, dampers, flashing, smoke problem solutions

Contact information

54 Harrington st., Watertown, MA 02472

http://rocksolidchimney.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM