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CLOSETCRAFT

Closets, Home and Garage Organization, Cabinet Making,

About us

A family owned business established in 1991. We offer the highest quality materials for the best prices-we guarantee it. Expert installation, quick response, immediate installation and lifetime warranty provides complete customer satisfaction.

Business highlights

35 years of trusted experience

Services we offer

DESIGN, SALE AND INSTALLATION OF CLOSET ORGANIZER SYSTEMS, HOME OFFICE, GARAGE SYSTEMS AND MURPHY WALL BEDS.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.080 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 80 reviews

David T.
08/2023
5.0
closet systems
  + -1 more
ClosetCraft installed 3 closets and a pantry for us back in 2014. Recently we had a minor issue in one closet. Eshai replied instantly to my e-mail and had it fixed straight away. It is very reassuring to find a business whose lifetime warranty really means something. All of our other closets have been holding up great. I'd highly recommend their services to anyone.
Description of Work: ClosetCraft installed 3 closets and a pantry for us back in 2014. Recently we had a minor issue in one closet. Eshai replied instantly to my e-mail and had it fixed straight away. It is very reassuring to find a business whose lifetime warranty really means something. All of our other closets have been holding up great. I'd highly recommend their services to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrienne B.
08/2018
5.0
closet systems
  + -1 more
Great! From the initial inquiry, to the design back and forth to the install everything was small and easy. We are so happy with our closets!
Description of Work: 4 reach in closet systems

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Peter C.
05/2018
5.0
closet systems
  + -1 more
Closet Craft is one of the most professional companies I've ever had the pleasure to do business with. This is my second home I've used them to turn our ordinary closets into a work of art. From the design all the way through installation they were awesome to deal with. Their cost compared to others that perform this service is outstanding and the quality matches. If your in need of turning your closets into a work of art then call Closet Craft you won't be disappointed.
Description of Work: Custom Closet System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann D.
07/2017
5.0
closet systems
  + -1 more
They did a great job. Worked with us with the design. Very responsive.
Description of Work: Redid an entryway closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom M.
05/2017
5.0
home & garage organization
  + -1 more
Everything went as smooth as could be. A complete pleasure from start to finish
Description of Work: Closet and garage cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet M.
01/2017
5.0
closet systems
  + -1 more
Very professional and efficient crew.
Description of Work: Designed and installed pantry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zhenrong Y.
12/2016
5.0
closet systems
  + -1 more
Merav's very professional and did a great job of taking the measurements and presenting the design. The installation was scheduled roughly a month in advance and finished within one day.
Description of Work: Three walk-ins (one large in the master bdrm, and two smaller ones in guest rms)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Ameet P.
11/2016
4.0
closet systems
  + -1 more
They did a good job, no way to complain about it. I did not like that the owners were too grumpy. It was an father and daughter working together, and they were hell bent in doing what they wanted to do, and not listening to the customer. I like them, I like the work. They were very egotists. The daughter had an ego, and would not listen, and the father was very grumpy. This is how I feel, and my husband even felt the same way.
Description of Work: They built custom made closets for us,

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Response from CLOSETCRAFT
This is not our customer. Our company did not install her closet, and the customer is not in our database. In addition, this company's principal owner is a woman, and her daughters are not involved in any consultations. This review should be removed.

Andrea M.
11/2016
5.0
closet systems
  + -1 more
It went great from start to finish. I had them in over the summer to give me a quote on the cost of the work. I never felt pressure to get the work done right away and I felt the price was good. It took until November to get the work done. It wasn't because of their schedule but my schedule. I had a new ceiling, crown molding and the room painted where the closet was going to be installed. Once the room was ready they were able to come in install the closet. The crew they sent was very friendly and respectful of my home. Also, whenever I was dealing with the office I got a response within 24 hours. I'm loving the new closet! I no longer have everything I need to get ready for work in three different areas.
Description of Work: I had a small bedroom in my 95 year-old home transformed into a walk-in closet and a small coat closet on the second floor made into a linen closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Edita P.
09/2016
5.0
closet systems
  + -1 more
This was the first company that I met up with for my master walk-in closet, so I wasn't 100% sure about what I want to do exactly. I did know what I want in general (more mid length hanging space than short hanging, jewelry drawer, etc.). I met with Merav who measured my closet, but I didn't feel she really listened to what I want, and she wouldn't look at the photos or my drawings for what I like or imagine. She told she will draw a design and we'll go from there. By the time I got her design, I met a few more contractors, and looked at more closet ideas online, and at that time I pretty much knew what I wanted. I also have a beautiful shoe bench which I wanted to incorporate in the design. Merav's design was nice, but didn't work for me (e.g. it had way more space for short hanging than mid-length hanging). Since at that time I knew what I want, I asked her to do the changes according to my liking, which Merav did. I did ask a few questions when sending the changes, but they were not answered, and I only got a revised design. When I asked the same questions again, Merav came back suggesting to talk on the phone. That was where I felt that communication got better, and my questions were answered. Since that moment Merav was really responsive, and very helpful. A big plus to ClosetCraft for giving AutoCAD drawings as it helps to see the project differently. The only downside was a quote as I never got a detailed quote, only one big number. The final design was different from the original design as it included space for existing shoe bench, it has a few drawers less, and a bunch of shelves less. Also, a full size mirror was removed from design too. Even though I added a few things, I felt like there should be a bigger difference in cost, but it was only $50 difference, and I couldn't understand why. While the price was good for me, I didn't want to keep pushing the quote issue. I was still considering another contractor, and since the other company gave me a little more for the same price, and their quote was very clear (I did a few changes with them too, and I could see how my quote could go down before them resending me adjusted design), I went with them. It was really a tough call, and the decision was almost last minute, so I would still consider ClosetCraft for my future projects, and I would recommend them for others.
Description of Work: I needed to install closet system in master walk-in (~52 sq ft walk-in, workable space on 3 walls: 100", 75", and 56")

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Ann G.
08/2016
5.0
closet systems
  + -1 more
They were so good. Their customer service was fantastic and their quality was excellent. The cost was a lot, my husband was not happy but it was worth it, he saw the closet and loved it. She called me back like at 7:00 o'clock one night. They were on time just like they said they'd be. I've already recommended them to my children's day care provider. I'd use them again if I ever needed to do another closet.
Description of Work: They put two walk in closets in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Cheryl W.
03/2016
5.0
closet systems
  + -1 more
This family run business is very professionally run. Merav was wonderful to work with. She answered all questions, met us at the showroom to show us the product and then showed us their production facility. The install was several weeks out but she suggested we go on the cancellation list and the install happened two weeks earlier then expected. Israel (the owner) was part of the install team today. They were on-time, professional and the closets look awesome. We have already asked them to price up laundry room cabinets for us. I priced Container Store and previously had a California Closet. Closet Craft is just as good a product and a fraction of the price.
Description of Work: Installed 5 closets and left parts for 2 more (we weren't ready for the install)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Rich W.
01/2016
5.0
closet systems
  + -1 more
These guys are by far the best. I don't have to say much more than that they take pride in their work and it shows. Its a pleasure to do business with them. I had them do my bedroom closet, a wall cabinet / dresser, two night stands and a cabinet for my laundry room. They came in and they helped me decide what we needed, they went back and everything was built off site. They came back another day and installed everything in one day and I cant stop staring at the cabinets. Everyone that sees them compliments me on them. Great job guys, we couldn't be happier. Thank you
Description of Work: Measured, recommended and installed closet, dresser / tv stand, 2 night stands and laundry room cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
01/2016
5.0
closet systems
  + -1 more
We contacted Closetcraft and received a prompt response from Eshai. He came by a few days later for an in-home consultation. Eshai was very friendly and professional, and we really appreciated that he took time to understand how we use the space in each closet, and worked together with us during the consultation to design our closets. By the end of his visit, we already had really great designs for our space, and he also emailed us the full quote very soon after. In the end, while we liked Closetcraft's design over other competitors, they were also a few hundred dollars more expensive, and our budget constraints overruled aesthetics. Even though we ultimately did not go with Closetcraft for the installation, I would recommend them to friends and family who are looking to update those terrible wireframe closets.
Description of Work: Consultation for walk in closet and 2 reach in closets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
12/2015
5.0
closet systems
  + -1 more
Overall I was happy with the service. First I was impressed with how responsive this company was. They responded to all emails right away. They showed up to appointments and the installation exactly on time. When they committed to send information (such as the quote and the plan) they did so exactly when they committed. I worked with Eshai to do the design and he was very patient and easy to work with. He was good at explaining options and making recommendations. No hard sell very consultative. The installer arrived on time and was quiet, respectful and efficient. The only dark spot in the whole experience was in the last 15 minutes. Another man from the company arrived and was let into my house by the installer (unknown by me). He said he was the owner and wanted his payment as they were finished. I was given 2 minutes to look at the work and this person demanded final payment. I had never met this person before and he was very aggressive. I have no problem paying promptly for service but the company put a very negative cap on what was an extremely positive experience. Overall I would recommend this company to others - just know the one caution at the end. Every other part of the experience was great and the closet came out great.
Description of Work: Installed 2 new closets. One was the master bedroom closet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Andrea B.
10/2015
5.0
closet systems
  + -1 more
I am so very happy with my new closet. The end result is AMAZING and it looks much higher end than I thought it would. I considered another company and Closet Craft was considerably less money. Eshai and everyone from Closet Craft was very professional from the start to the end of the project. I had ideas as to the design of my closet and Eshai was happy to work with my ideas and to provide additional suggestions. I received the quote and full design just a few days after my initial meeting. Eshai responded to my follow up questions very quickly. I did choose to connect the top of each wall 'unit' and also chose round closet bars (instead of oval shaped ones) for a more finished look. These two items were worth the small additional cost. I would highly recommend this family business!
Description of Work: Walk in master bedroom closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Jonathan H.
08/2015
5.0
closet systems
  + -1 more
Came out measured and showed me some samples. If you go with the white then you'll get a much better price. I however, really liked the "cognac" finish so I went with that. After the measure I received a quote and the layout of the design. Bottom line is the closet looks amazing!!! The quality of the wood is top notch and I am very happy with not only the materials, install and quality but also by the excellent customer service I received....
Description of Work: Installed 1 master bedroom closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from CLOSETCRAFT
Hi [Removed member name]. Thanks so much for taking the time to write a review. We are so happy your are pleased with your closet. Enjoy! -ClosetCraft Family

Richard L.
06/2015
5.0
closet systems
  + -1 more
My experience with ClosetCraft was fantastic. It began with setting up a consultation which occurred very quickly. Eshai came by, assessed the existing closets, listened to what I was looking for, and masterfully created draft sketches of the proposed closets on the spot. His experience and creative vision were remarkable. He was able to utilize all the available space for hanging, shelves and drawers, and customized extremely useful accessories (eg, valet rod, tie and belt rods, dry cleaning basket, etc.) based on my needs. The next step was the installation which was only a couple of weeks later (I think I got lucky with their availability). They had two installers come by who were professional, personable, efficient and did excellent work. Even the owner, Israel, kindly came by to ensure everything was going according to plan. Very well run family business with employees who care a lot about the quality of service and end product they provide.
Description of Work: Built two custom-made closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from CLOSETCRAFT
Hi [removed member's name]. Thanks so much for your kind words. We are so happy you enjoyed your experience with us. Enjoy the closets and your new home! -The ClosetCraft Family

Sean M.
06/2015
5.0
closet systems
  + -1 more
Absolutely fantastic! We first contact ClosetCraft about a year ago when we moved into our new home. Eshai came to our home, measured most of our closets, and reviewed all of the design options. Shortly after everything was installed. We've been living with these closets for a year now and they are still as perfect as they were when they were installed. We just had another meeting with Eshai to design a storage closet for our playroom, focusing on toy storage. Again, great ideas for specialty item storage. All of this for a fraction of the cost of california closets!
Description of Work: designed and installed one walk in closet, 3 regular sized closets, and one large closet for playroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from CLOSETCRAFT
Enjoy the closets! Thanks for such a positive review! -The ClosetCraft Family

Matthew B.
03/2015
5.0
custom cabinets, closet systems, home & garage organization
  + 1 more
we are very happy with the results and price
Description of Work: installed shelves & drawers, organizing a closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Erin M.
03/2015
5.0
closet systems, home & garage organization
  + 0 more
They removed the existing builder-grade organizers that came with the house and installed a gorgeous new built-in closet system. The results were incredible. I basically want to live in my closet now. The best part, they were about half the cost of the name brand company that we had come out and give us an estimate. It's a small, family run business and they were great. The day of the installation, there was an issue with one of the areas of shelving. The salesperson drove out to our house herself with the replacement shelving. I would recommend ClosetCraft to anyone I know. They did great work and we are thrilled. We'll be having them back to do the rest of the closets in the house at some point.
Description of Work: We had our master closet updated with built-ins.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Stephen E.
03/2015
5.0
custom cabinets, closet systems
  + 0 more
Very happy with the outcome. Eshai designed an excellent plan for drawers/cabinets in our bedroom. I tooks great. Installation was fast, professional and the price was very competitive. I would recommend Closetcraft.
Description of Work: Installed cabinets/drawers in bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Leah L.
10/2014
5.0
closet systems
  + -1 more
ClosetCraft was the most competitively priced vendor among the local companies I contacted. Eshai was very responsive via phone and email and was happy to provide several options until we decided on the final plan. Installation went smoothly and we very much enjoy our organized closet! Everything happened in the time frame he promised. I would recommend ClosetCraft without hesitation.
Description of Work: Eshai and his team provided several options for a newly-built reach-in master closet. They measured the space ahead of ordering and then performed the installation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jeanne P.
10/2014
5.0
custom cabinets, closet systems
  + 0 more
it went really smoothly. we had many closets and a built in credenza type of cabinet built. the owners as well as the workers were lovely to deall with, prompt and polite.
Description of Work: we found the product and prices to be at least as good if not better than the well known closet company. the prices are at least 1/3 less.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Chris S.
09/2014
5.0
closet systems
  + -1 more
Esai was easy to work with and very responsive to any changes we needed to make with the new construction project. He provided a proposed design plan within a couple of days of our first call and installed the final closets on time and on budget.
Description of Work: Closet Craft designed and installed 4 different closets for a new build construction project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Contact information

20 BRIDGE ST, Watertown, MA 02472

www.closetcraftboston.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Closets,
Home and Garage Organization,
Cabinet Making,
Furniture - Custom Made,
Furniture - Sales

FAQ

CLOSETCRAFT is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

CLOSETCRAFT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CLOSETCRAFT offers free project estimates.
No, CLOSETCRAFT does not offer eco-friendly accreditations.
No, CLOSETCRAFT does not offer a senior discount.
No, CLOSETCRAFT does not offer emergency services.
Yes, CLOSETCRAFT offers warranties.
CLOSETCRAFT offers the following services: DESIGN, SALE AND INSTALLATION OF CLOSET ORGANIZER SYSTEMS, HOME OFFICE, GARAGE SYSTEMS AND MURPHY WALL BEDS.
n/a

Contact information

20 BRIDGE ST, Watertown, MA 02472

www.closetcraftboston.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed