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Bon Ton Rug Cleansers, Inc

Carpet Cleaning, Oriental Rug Cleaning

About us

Bon Ton Rug has been cleaning and repairing the finest rugs and carpets in the Greater Boston area since 1901.

Business highlights

123 years of trusted experience

Services we offer

Oriental rug cleaning & repair.

Services we don't offer

Wall to wall carpet cleaning.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-44 of 44 reviews

Marie D.
05/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn R.
03/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah N.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very positive friendly and professional service. Removed some difficult pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JENNIFER L.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were particularly helpful and proactive regarding moth damage. They called me right away when they found some damage, told me exactly what to do to get rid of moths in my home, and what to do to keep them from coming back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa J.
11/2015
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat Y.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth G.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I am about to send our rugs out for cleaning again and will definitely use Bon Ton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Emergency pick up water |damaged rug. Went out of their way, beyond normal tomesz, to come. Courteous on the phone and the staff pickong up and returning were nice also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and mothproofed one rug, advised against spending further money with them in trying to reconstruct another rug after extensive moth damage. They are "old school" experts in all aspects of oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy S.
05/2010
5.0
carpet cleaners
  + -1 more
we will absolutely use them again.
Description of Work: We had a number of oriental rugs cleaned after moving across country. they did an amazing job, taking great care to ensure the integrity of the rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M L.
03/2008
5.0
carpet cleaners
  + -1 more
They did a very good job. They laid the rugs down where they were and also cut the pads.
Description of Work: They picked up my antique oriental rugs and cleaned and repaired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
11/2007
5.0
carpet cleaners
  + -1 more
Amazing job! The rugs had been recently urinated on by our cat - our own attempts to clean them using commercial enzyme-based solutions led to bleeding of dyes and staining. What a disaster! We thought these large, beautiful rugs were write-offs. Took them to Bon Ton, and to our amazement, when we got them back, not only were the cat smells gone, but the large stain caused by the running of dyes was gone too! What a relief... A bonus: the cat no longer seems interested in doing her business on the rugs (Bon Ton told me they applied a citrus-based product to keep the cat away). Bon Ton also made small repairs to moth holes and frayed fringes. Great value! Would recommend them in a heartbeat!
Description of Work: Cleaned two large Persian rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARLENE W.
10/2007
5.0
carpet cleaners
  + -1 more
They do all the cleaning by hand. They hang them, clean them, and brush them out. I have also had them repair a rug for me as well. They charge by size and they do measure them. They also sell pads to go under the rugs.
Description of Work: They cleaned 4 oriental rugs for me. I do take the rugs to them but they will pick them up for a charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

linda D.
10/2007
5.0
carpet cleaners
  + -1 more
They are always courteous, reliable and do good work. Delivery is prompt and a reminder call is always placed to consumer. Prices are reasonable quotes are followed through I recently paid 400.00 for three 5'-8' rugs and four smaller area rugs. This included storage over the summer(rugs were picked up at my home). I've used them for outside rug cleaning for many years I have no complaints at all. Thanks Bon Ton! Thanks Lynn for representing Bon Ton over the phone for such a long time!
Description of Work: I've used them for outside rug cleaning for many years. I have no complaints at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SALLY O.
09/2007
5.0
carpet cleaners
  + -1 more
They did an excellent job cleaning this rug and the stenciling was preserved in excellent condition. Their price was very reasonable and they got the cleaning done quickly. I'll have this company do work again for me.
Description of Work: They cleaned a 9 x 12 stenciled rug for me. The work took a day to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

SARA B.
06/2007
5.0
carpet cleaners
  + -1 more
If you have fine rugs; the place to go in our area is Bonton. I care not to discuss what I paid for them to clean my fine rug, but I was willing to pay it because it was reasonable and they are the best cleaning place when you have fine belongings. They are skilled and responsible and major rug retailers will always tell you to use them for your rug cleaning needs.
Description of Work: Bon Ton cleaned my dining room area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEON Y.
05/2007
5.0
carpet cleaners
  + -1 more
I selected BON TON from an Angie's List search because they reportedly were very knowledgeable about Persian rugs. My 9'x7' predominantly red Bahktiari rug was 14 years old and had never been cleaned. I rolled it up and took it in to BON TON myself, which led to a discount of about 20%. The BON TON operation is very relaxed and methodical, with one sultan-like expert (who's name I did not learn) and three administrative staff patiently performing their respective duties with barely a word spoken. I was concerned about some patches on my carpet that I thought needed repair but this was indulgently explained to me simply as "white knots", a natural phenomenon of wear that did not betoken damage. My carpet was cleaned and BON TON telephoned me two weeks later, as promised, to let me know it was ready. It is noticeably brighter than when I took it in. I have three more larger Persians that also need cleaning, and they're all going to BON TON. An excellent, if slightly, surreal experience.
Description of Work: Cleaning of a valuable 9'x7' hand-woven Persian rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

MARTHA G.
06/2006
5.0
carpet cleaners
  + -1 more
They were very good. They did nice work and were a pleasure to work with.
Description of Work: They cleaned five rugs and repaired one. One rug was a silk/cotton mix and difficult to clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Marta V.
01/2006
5.0
carpet cleaners
  + -1 more
This is an old world family run operation. They know their stuff. If you bring in your rugs yourself there is a 25% discount and the experience is well worth it. They'll lay them out and price the cleaning and then give a preliminary repair recommendation -- then after they clean them they will call to discuss price and extent of repairs. They can do magic! But the added plus is, if you ask they will tell you their best educated guess about the rugs age, condition, etc. The one warning is that they can be slow...
Description of Work: Cleaned and repaired two Persian rugs (circa 1930s and 1950s)for cleaning and repair -- in the past I brought in rugs in very bad condition and they were restored to decent condition (amazingly, one we found in the garbage and they identified it as an old and valuable Persian and brought it back to usable condition)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700
    • 1
    • 2(current)

Contact information

81 Coolidge Hill Rd, Watertown, MA 02472

www.bontonrug.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 11:30 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning

FAQ

Bon Ton Rug Cleansers, Inc is currently rated 5 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 9:00 AM - 11:30 AM

Bon Ton Rug Cleansers, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Bon Ton Rug Cleansers, Inc does not offer free project estimates.
Yes, Bon Ton Rug Cleansers, Inc offers eco-friendly accreditations.
No, Bon Ton Rug Cleansers, Inc does not offer a senior discount.
No, Bon Ton Rug Cleansers, Inc does not offer emergency services.
No, Bon Ton Rug Cleansers, Inc does not offer warranties.
Bon Ton Rug Cleansers, Inc offers the following services: Oriental rug cleaning & repair.
Wall to wall carpet cleaning.

Contact information

81 Coolidge Hill Rd, Watertown, MA 02472

www.bontonrug.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 11:30 AM