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Cape Cod Roofing & Siding
Acoustic Ceiling Tiles - Install, Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting,
About us
Accepts credit cards through PayPal.
Business highlights
Emergency services offered
49 years of experience
Services we offer
EPDM-RUBBER, PVC, Roofing & Siding services, clay, copper gutters, custom skylights, function and protect your shed, home or skyscraper from the elements. We are EXTERIOR transition CERTIFIED INSTALLERS... experts in our field that take on the simple roofing and siding projects of every description for a reasonable cost. Our specialty is installing roofing and siding products others can't such as slate, metal panels, products and accessories that beautify, roof hatches & repairs., thatch, wood
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.79 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 56% | ||
| 11% | ||
| 0% | ||
| 11% | ||
| 22% |
Showing 1-9 of 9 reviews
Josh H.
Apr 2015
Skip was very prompt in coming out to provide a quote. This is when the promptness ended. From the Fall of 2013, our project was not completed until late into the summer of 2014, I will provide exact dates below. We discussed at length what we wanted to have completed on the home, and he drafted up a quote based on that. While it was a jumbled mess that really did not get everything we discussed written in the contract, I figured I would take him for what he told me and the recommendation of the friend.
His crew started with replacing the roof, which was probably the highlight of the job. The old roof was removed and the new roof was put on. He claims to have used a magnet to pick up the old nails around the property. I would be lying if we picked up less than 2 kids beach pails pull of them. Glad I did not have any young ones running around and I was up to date on a tetnus shot.
And while when first talking, he said, he had been working in New England for 35+ years they work in all kind of weather, he did not start on the siding for six months. Being a property that rents during the summer months we wanted to ensure that any and all work was completed long before we had a renter. His communication was horrible during this time. Anyone interested I can share emails from this contractor.
Long story short these are the facts. I signed a contract on 10/7/2013. On 10/16/2013 he stated he was "readying to go, need to pull permit" and asked for $5,000. On 12/11/2013 was the first day that the roof was worked on. And on 7/11/2014 the siding was done, for this small, single family home. From the day the contract was signed to the day that the siding was complete was 277 days.
Additional frustration was that Skip removed all the siding and then contacted me about the trim work, asking who was going to do the trim on the home. The home sat for days, without shingles on it, as we tried to figure out where we went wrong. We discussed at length what he was going to do for our trim, yet, because he never put it in the contract he chose to wait until the home was exposed to see what our plans were. After trying to find a contractor to do trim, he then offered several options for additional costs that he could provide for trim work. Why these were never presented initially, goes along with the way he operated the entire time.
He showed his true colors when he wrote an email stating that he no longer will take or receive phone calls from me. A great way to deal with someone who has thousands of dollars of your hard earned money isn't it?
Now it is April 2015 we still have yet to receive the warranties for the products installed on our home.
Lessons learned from this experience.
I will never use Cape Cod Roofing and Siding.
Get a start and an end date from a contractor.
Get everything discussed incorperated into the quote.
Ask them who will be performing the work. To our surprise when checking on the progress of the siding one day, we found a lone contractor doing the siding, with a truck that read "Better Homes Home Improvment" when we had contracted with Cape Cod Roofing and Siding and never once were told that a sub contractor would be performing work.
With this home we have had many projects completed. I have spoken with many people during and after the experience of dealing with him. Skip was the least professional person I have ever dealt with. While the home looked good in the end the frustration of dealing with him is something I would not wish on my worst enemies. He impacted more than half of our renters, and we lost substantial income by offering refunds to our valued renters.
I will gladly explain at length to anyone why NOT to choose Cape Cod Roofing and Siding. Please do not make the same mistake we did.
His crew started with replacing the roof, which was probably the highlight of the job. The old roof was removed and the new roof was put on. He claims to have used a magnet to pick up the old nails around the property. I would be lying if we picked up less than 2 kids beach pails pull of them. Glad I did not have any young ones running around and I was up to date on a tetnus shot.
And while when first talking, he said, he had been working in New England for 35+ years they work in all kind of weather, he did not start on the siding for six months. Being a property that rents during the summer months we wanted to ensure that any and all work was completed long before we had a renter. His communication was horrible during this time. Anyone interested I can share emails from this contractor.
Long story short these are the facts. I signed a contract on 10/7/2013. On 10/16/2013 he stated he was "readying to go, need to pull permit" and asked for $5,000. On 12/11/2013 was the first day that the roof was worked on. And on 7/11/2014 the siding was done, for this small, single family home. From the day the contract was signed to the day that the siding was complete was 277 days.
Additional frustration was that Skip removed all the siding and then contacted me about the trim work, asking who was going to do the trim on the home. The home sat for days, without shingles on it, as we tried to figure out where we went wrong. We discussed at length what he was going to do for our trim, yet, because he never put it in the contract he chose to wait until the home was exposed to see what our plans were. After trying to find a contractor to do trim, he then offered several options for additional costs that he could provide for trim work. Why these were never presented initially, goes along with the way he operated the entire time.
He showed his true colors when he wrote an email stating that he no longer will take or receive phone calls from me. A great way to deal with someone who has thousands of dollars of your hard earned money isn't it?
Now it is April 2015 we still have yet to receive the warranties for the products installed on our home.
Lessons learned from this experience.
I will never use Cape Cod Roofing and Siding.
Get a start and an end date from a contractor.
Get everything discussed incorperated into the quote.
Ask them who will be performing the work. To our surprise when checking on the progress of the siding one day, we found a lone contractor doing the siding, with a truck that read "Better Homes Home Improvment" when we had contracted with Cape Cod Roofing and Siding and never once were told that a sub contractor would be performing work.
With this home we have had many projects completed. I have spoken with many people during and after the experience of dealing with him. Skip was the least professional person I have ever dealt with. While the home looked good in the end the frustration of dealing with him is something I would not wish on my worst enemies. He impacted more than half of our renters, and we lost substantial income by offering refunds to our valued renters.
I will gladly explain at length to anyone why NOT to choose Cape Cod Roofing and Siding. Please do not make the same mistake we did.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding Skip Schiappa contact: 800-734-7663 Mr. & Mrs. [Member Name Removed] own a small RENTAL home in Falmouth on Mara Vista Ext. Simple project. New asphalt roof and wood shingle siding. Problems: We notified the [Member Name Removed]'s that drug and sexual activity was taken place on their property. Syringes found on the ground, in our dump trailer and one man after another exiting the home. These men were parking their vehicles in front of our work vehicles and/or interrupting our work schedule, site work by loitering around causing unsafe conditions. [Member Name Removed]'s were notified by phone to avoid embarrassment. They decided to replace my company with a NON-licensed, uninsured friend "handy-man" type because A) the problem tenants were friends or family and couldn't displace them, B) because the work site was blocked, unsafe and beyond the [Member Name Removed]'s desire or ability to rectify, we put an internal "STOP ORDER" / equipment removed ASAP on the project, notified the Building Inspector and assigned an added cost for the delays as incentive for the [Member Name Removed]'s to "solve the problem"immediately. In the end, after months of the [Member Name Removed]'s behavior, a window of opportunity emerged where the house was unoccupied and the home was completed. The "Hills" paid their invoice and as retaliation, have taken to social media rather than a Court of Law to dispute our actions, documents, photographs and performance as to do so would quickly dismiss any of their frivolous commentary above. NOTE: The [Member Name Removed]'s would like to create distance between themselves and the characters that we dealt with onsite but that is NOT the case. [Member Name Removed] liked to cite his military status repeatedly as an excuse for his actions which we never understood. Project was completed as per the written contract, photos of the project are on record and systemic problems were the fault of the Hills very poor management of rental house used for "partying". Aside, researching [Member Name Removed] shows that his hobby of choice is going online negatively criticizing every place that he's ever been. We are NO exception to [Member Name Removed] s small circle of life experiences."
Joanie S.
Mar 2015
Skip was initially very responsive and seemed knowledgeable. His pricing seemed good compared to other roofers. This was a large project to remove and replace some concrete roofing tiles, as well as install a large section of new roofing tiles on an addition. The first part of the project was to remove and store the existing tiles. He sent a young man to do the work who had very little experience. Even though the tiles were very expensive, his method involved removing them and then tossing them to another guy who caught them and put them on the ground. Despite this cavalier approach, they did manage to save most of the tiles and only broke some.
The real problem came when it was time to install the new roof. The tiles were custom made and took months to get. I kept Skip informed of the delays. When it came time to install, he told me he had gotten busy and would have to delay for a few weeks. This happened numerous times, until he finally told me he couldn't do the job at all. I was left having to start from scratch to find a new roofer on short notice. Even worse, he refused to give me any part of my $10,000 deposit back, saying it was payment for removing the tiles and putting on temporary roofing, which only took a few days. I should have sued him but I was too busy.
I think Skip is a good salesman, but a dishonest and unprofessional person. I would avoid him at all costs.
The real problem came when it was time to install the new roof. The tiles were custom made and took months to get. I kept Skip informed of the delays. When it came time to install, he told me he had gotten busy and would have to delay for a few weeks. This happened numerous times, until he finally told me he couldn't do the job at all. I was left having to start from scratch to find a new roofer on short notice. Even worse, he refused to give me any part of my $10,000 deposit back, saying it was payment for removing the tiles and putting on temporary roofing, which only took a few days. I should have sued him but I was too busy.
I think Skip is a good salesman, but a dishonest and unprofessional person. I would avoid him at all costs.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 My company has NO record of a contract with Ms. [Member Name Removed] We do however have a contract with an Architect by the name of David Hornstein whom the owner ([Member Name Removed] ?) of this address must have contracted with to act as: Architect, General Contractor and scheduler. $10K was provided to us under the terms of a written contract as a deposit with Mr. Hornstein. We conducted work as per the contract in accordance with Mr. Hornstein's directives and schedules. We did an enormous amount of additional work under Mr. Hornstein's direction, supervision and approval. When the deposit well exceeded the frame work of the contract, certain provisions were to be met... such as written change orders, midpoint payment and schedule changes. Mr. Hornstein refused to sign the "change orders" (his plans were completely changed repeatedly in contradiction to the scope of work). Mr. Hornstein attempted to, and was denied, substantially change, increase and re-negotiate the scope of work for the same already agreed upon written cost. Mr. Hornstein failed to adhere and/or uphold his written obligations and after being served notice, project was terminated. Mr. Hornstein has NEVER once attempted to seek legal remedy in a Court of Law, and this project dates back to 2014."
Mike B.
Aug 2014
Skip, himself came out, determined the problem, great job.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / Thank you..."
Ann D.
Jul 2014
It was a flat roof on two very old cottages, so this job required more expertise. I even waited through a couple storms, but their work held up. They were very punctual. They followed up with emails. When I had a leak; I wasn't sure what it was from, but it was from storm damage. They came out promptly and fixed the damage. They cleaned up all their mess. I can't say enough good things about them. They were very communicative, especially concerning the high-quality mason who fixed the chimneys.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / $1,000.00 spent... thank you."
Frank T.
Feb 2014
.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / Thank you..."
Frank T.
Jan 2014
He did a phenomenal job. Since I was extremely happy I had him to additional work. I really liked his craftsmanship-meaning the quality of work. He walked me through each step because I had a lot of questions. My black lab Shadow enjoyed him as well.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / Thank you..."
J S.
May 2011
The CCR personnel, the owner of the company who submitted the bid and oversaw the work as well as the crew that did the work, were entirely professional throughout. The roof is a rather complex one with several gables and some steep pitches, so it was not a trivial job. Nevertheless, the work was entirely satisfactory from start to finish. It was done carefully and expeditiously and the crew left virtually no debris behind. I would have no hesitation whatsoever in recommending CCR to anyone needing roof work.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / Thank you"
Linda R.
Dec 2010
They completed the work but they did a sloppy job of cleaning up the site. I came home to find nails in the road and in the driveway every night. They left coils of roofing nails in the gutter along with tons of debris. The crew didn't protect my deck so the railings and post caps got damaged. When I confronted the contractor he threw a nutty and said that it was my problem. When I offered a fair and honest assessment of the damage and suggested that he could fix the damage or I could take a meager $150 off the over $6000 paid to him he threatened me. I have a nasty threatening letter signed and dated by the contractor and felt so threatened that I had to file a no trespass complaint with the local police station. He then continued to harass me by saying he would file a lien against my home and sent me bills for 3 years. I filed a complaint against his license with the department of Department of Public Safety in Boston. All in all it was a nightmare experience with a contractor. He likes to threaten and harass customers especially women. Beware!
Shawn M.
Nov 2009
We got a lot of quotes on roofs and found Cape Cod Roofing and Siding to be the best option. They beat all other companies we received quotes from and also did more work than proposed by others. The project kept getting delayed for some reason, but there wasn't any rain leading up to the start date. The overall process took longer than I would have liked, but the work was well done. I am happy with all of the work they did.
Response from Cape Cod Roofing & Siding
"OWNER RESPONSE/ Cape Cod Roofing & Siding - Skip Schiappa contact: 800-734-7663 / Building Inspector delayed inspection ... thank you"
Licensing
State Contractor License Requirements
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FAQ
Cape Cod Roofing & Siding is currently rated 3.7 overall out of 5.
Cape Cod Roofing & Siding accepts the following forms of payment: CreditCard
Yes, Cape Cod Roofing & Siding offers free project estimates.
No, Cape Cod Roofing & Siding does not offer eco-friendly accreditations.
No, Cape Cod Roofing & Siding does not offer a senior discount.
Yes, Cape Cod Roofing & Siding offers emergency services.
No, Cape Cod Roofing & Siding does not offer warranties.