Votano Plumbing

Excellent as always. A carpenter we know later looked at the job, and noticed Dino had even removed some wall trim so the vanity sat flush against the wall. He is a stickler for detail, and was impressed by that small bit of extra work. Dino is indeed a fastidious and detailed worker. We have used him many times over the years and have always been satisfied.

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I used him 2 weeks ago for an emergency. I had something stuck in my disposal. The price kind of bowled me over. I called them up and asked about his price when I got the invoice and he did a very good job of explaining it and I wish I would have taken better advantage of it. Whether he stays for 5 minutes or an hour it's the same price. Plumbers charge anywhere from $125 or most of them $150 an hour. If they come over and the job is 10 or 15 minutes, that's still what you are paying. Often times they have a trainer, someone that they are training. This guy responded right away. I called him in the evening and he called me at 7:00 the next morning. He came right away and it was a simple matter, he fixed it in a matter of 10 minutes. He told me the night before that he'd call me the following morning. He called me when he said he would. And then he gave me two windows and he was here within that second window right when he said he would be. I appreciated that he did what he said he would.

Dean Votano is responsive, professional, and it's clearly important to him to install a system that is as "future-friendly" as possible (ie make it easier to swap out parts if needed). He did a great job explaining to us exactly what would be installed and where, and was able to show us some nice photos of previous work he's done. Obviously people know he's a great plumber, as a result he's a busy guy and unfortunately wouldn't be able to do our job for ~2 months, which is why we chose someone else. But based on our initial meeting, I would definitely recommend him to others.

The service was fast and professional and flushing out the pipes that had blocked - Mr. Votano also provided information on resources to help us clean up the flooded basement. On subsequent visit to repair bathroom sink, fixtures replaced. On both jobs, Mr. Votano was courteous, responsive, and did an excellent job in fixing the problem at a reasonable price. We were very impressed by his responsiveness to our calls and getting the situation resolved for us. We would recommend Votano Plumbing for the excellent service provided to us.

We have used him several times and will continue to do so. He is very skilled and very responsive when we have had emergencies. And does excellent work.

He was very punctual, professional, and did an excellent job.

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Tennant called and told me that her garbage disposal and quot;fell offand quot; and needed to be replaced. Called Dean. We told me he could take care of the install the next day. He called me the next day and installed as promised. While he was there the tenant showed him a leaky faucet. Dean called me and said he could take care of it right then. He went and picked up the faucet and installed it that same day. I didn't have to do anything.. When he sent me the bill I was a little surprised at how reasonable it was. I appreciate an honest contractor who's in business to service clients long term. Not one who whacks you hard when you really need them. Will use Dean again and refer him when I get the chance.

Always exactly on itme. Showed up when he said he would and completed all the work.

I emailed this provider based on his ratings, and I indicated in my email the town I lived in and my plumbing issue - a leaky spicket. The very next day I received an email from this provider saying, "could you please call me so that we can arrange a time to look at the problem." After work I called the provider - he answered the phone and immediately after I introduced myself (and I was very nice to him) he told me that he won't come to my town to look at a leaky spicket because its a waste of his gas to go all the way out to where I live. I was in shock to hear him speak to me like that - he made me feel like I was bothering him and I shouldn't have called. When in fact he was the one who emailed me asking me to call him so we could arrange a time to look at the problem. And if I lived too far for his services, he could have told me so in his email and not wasted my time. His unprofessional manner and harsh tone on the phone with me was uncalled for and unecessary. In any event, I would never hire anyone who wouldn't bother to at least come to look at my problem. Sometimes a simple problem ends up to be something more complicated, and i would never hire anyone who refuses to come take a look. I think he mislead me with his email and should have simply told me he doesn't service my town for my type of issue. He gets a THUMBS DOWN from me.

We had to wait a while for them to come. Also, he originally talked about using copper piping on the exterior, but when he came back a second time to replace the pipes, he didn't use copper pipes and did not adjust the original price.

NA - see above

I have used them several times. Consistent high quality work. Very responsive and come on time. They are a bit more expensive, but I'd rather pay more to ensure a good job.

He does outstanding work like nobody does. I rate him A+ overall.

Dean showed up on time, spent a great deal of time looking at what a mess a previous plumber had created. He was thorough, thoughtful, articulate and gave me quite an education. I would recommend him without reservation as my electrician has worked with him and is the only plumber he (the electrician) has ever recommended in 15 years. I look forward to the day when I can use his services.

He is extremely efficient and prompt. He seems to have a fair price and his work is very thorough.

They were very punctual, professional and responsive. They did the work very neatly and cleaned the mess after the work was done. They did a very good job and I was happy with their work.