TIDIS HARDWOOD FLOORS CONTRACTING

Horrible company and rude owner. The baseboard was installed backwards and upside down (stickers still showing). When they came back to correct the baseboard they damaged the walls and shot nails through plumbing vent pipes. There was no expansion gap left throughout the entire flooring so a year later the floor began buckling and needs to be completely ripped out. The flooring was also installed over nails so eventually they exploded through the floor. Prior to the job I discussed with the owner (Arilson) areas with squeaks and a soft spot in the flooring. He told me he would ensure they were fixed prior to installation. All of the squeaks are still present and the area with the soft spot still dips down so badly the click and lock system of the flooring comes apart. I reached out to him prior to writing this review to see if he could solve these issues and he stated it's an issue with the flooring product (Flooret) and he would not be fixing, repairing, or refunding anything.

Had a some water damage in one of our closets. couple of other contractor's had come out and recommended that the whole floor be ripped out and replaced at a cost of $1500 to $2000. Tidi was recommended by an Angie's list super service award winner. Tidi came out very quickly after being called, looked at the damage and suggested that we can replace only the damaged wood, and he can sand the whole area and will match easily. His estimate much more reasonable. About couple of weeks later came out, spent about couple of hours and finished the job. When I looked at it, I thought not all of the boards that were damaged were replaced. I could not examine closely due to wet finish. He assured me it was replaced. Couple of days later, when I could examine closely, the floor was still warped and it was obvious he had replaced less wood than he had originally planned. After several calls, he came back out again and sanded the area down a fair amount trying to flatten some of the boards that were supposed to be replaced. it is a bit better now, but still warped. It does not look very nice but luckily it is in a closet and not a daily reminder of what a bad job was. I would not hire again and probably will need to have it refinished properly in the future. I guess you get what you pay for......

Tidi was polite, friendly, and the floors came out great!

It went excellently. Tidi was responsive, professional, on time, and a hard worker. He delivered what he said he would (white oak, finished in place) even quicker than he said it would take, and we are very happy with the results. This was a very short-notice job, and Tidi worked around his schedule so he could accommodate us, and he made us feel very comfortable.

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We received Tidi's contact info from a general contractor we'd met and liked. Tidi returned our call promptly and scheduled a mutually convenient time to come over and give us an estimate and answer questions within a few days. On the scheduled date, he arrived on time with a crew of 3 guys. After setting up, Tidi let me know he would leave to go to another job and return, and gave me his cell number and told me who was the lead guy in charge. Tidi came back at the end and wrapped up the job at the end of each day. They did not all speak a lot of English, but it was plenty to communicate as needed. Tidi was incredibly professional, but a couple of the guys on his crew were not dressed as professionally (one had a mohawk of sorts, another had an earring, etc.), so I rated professionalism as a B. However, they all seemed like very nice men and I felt comfortable with them in my home. After the first layer, I noticed some minor imperfections - a few drips on the fronts of the stairs and areas where the wood was sanded with too rough of a grit and you could see the sanding circles. Also, they had applied wood putty where I'd specifically requested it, but not everywhere that needed it, so some cracks remained. And in a couple places, the wood putty wasn't sanded down enough, leaving a smudged-looking area. For the most part, the crew addressed the areas I pointed out. Tidi said the softer woods (pine, fir) would show the sanding more, but I felt this wasn't necessarily true if they would use a finer grit of sanding paper... On the plus side, the layers were applied in very even, thin coats and they look great compared to other floor jobs I've seen. After the job was finished, we noticed some areas with bubbles and areas that weren't smooth. When we called Tidi, he said no problem, and came back out at his earliest availability right after the weekend. He explained that he thought the bubbles were in part due to the weather (it was rainy and humid the 2 days they'd done the work), but happily re-buffed and re-coated the entire room free of charge wherever we pointed out the bubbles (which was 3 of the 4 rooms and the landing/hallway). After this last coat (which was done on a sunny, dry day), everything looked very smooth. They did a pretty good job of cleaning up and leaving everything as it was. A little polyurethane was spilled on the outside steps, and a few drips on the downstairs floors that they missed. They set our upstairs window unit to A/C at 65 degrees (instead of on the Fan setting as we'd left it) with all our windows open (And they knew we were leaving the house for the rest of the week while the floors cured. Oops. We found this when we'd returned.) There were also scuff marks on some painted trim and a tile floor where they'd moved/set their equipment - the scuffs came off the tile with some scrubbing, but the trim will need to be re-painted. Nothing irreparable, though. Overall, the quality was good and the price reasonable. Their speed was fast, and their responsiveness and desire to make sure we were satisfied was great. If you're someone who wants super attention to detail or advice on staining or more complicated refinishing work, we would not recommend him - for this, you'd want to find (and pay for) a higher end service and probably expect it to take a longer, too. We DO recommend Tidi highly to anyone who wants floors done very quickly, reliably, and very well, for a fair price. He gets very high marks for being a friendly contractor who is very easy to work with, and he will definitely make sure you're satsfied with the job. Overall, we are quite pleased with the final result and the floors look a thousand times better than they did before.

This contractor really impressed us because he definitely had to use out-of-the-norm thinking for the flooring project we had at hand. What we wanted done required an out-of-the-box thinker because it was not your typical type of project. He was able to take our idea and actually apply it even though it was something he had never tried before. That is basically what we were looking for in a contractor - someone to take our idea we came up with and make it happen. He was just great. He kind of experimented with us, which we appreciated. He listened to what we really wanted and was willing to try it so we appreciated that. It turned out really nice looking too.

I WOULD SAY THAT SO LONG AS POTENTIAL CLIENTS KEEP AN EYE ON HIM, ASK HIM TO REVIEW EACH STAGE, & CHECK ON THE WHOLE JOB CAREFULLY BEFORE HE LEAVES, THE PRICE IS WORTH IT. HE IS VERY PERSONABLE TO WORK WITH & WILLING TO CORRECT MISTAKES.

MR. NAVARRO WAS ON TIME, CLEAN, FRIENDLY. ALSO WASHING MACHINE WENT ON FIRE. HE SAVED THE DAY. DISCONNECTED IT FOR MY WIFE, KAREN, & KIDS. VERY ALERT TO PEOPLE'S FEELINGS & STUCK TO HIS PRICE. NEAT, NEAT JOB. WE LOVE IT!

THERE WAS NO HASSLE, AND CONSIDERING THE AGE OF THE HOME, THE FLOORS WERE IN TERRIBLE SHAPE AND HE WAS COMPLETELY UN-PHASED BY THAT. I WAS VERY HAPPY WITH HIM. OTHER COMPANIES WOULDN'T EVEN DO THE JOB, THEY WANTED TO SELL ME NEW FLOORS. HE ISN'T BIG ON PAPERWORK, BUT HE IS VERY TRUSTWORTHY AND DOES A GREAT JOB. HE WAS VERY PROMPT AND PROFESSIONAL.