Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Home Depot Waltham

Flooring Sales and Installation, Fencing, Doors,

About us

The Home Depot Waltham - #2674 can help with all of your home improvement needs. Our address is 100 First Avenue, Waltham, MA, 02451 and our phone number is (781)672-0900. We offer a variety of features including Home Depot Truck Rental, Key Cutting, Tool Rental Center, Free WiFi, and Expanded Flooring Showroom. For Home improvement professionals, we'll help get your jobs done faster and for less at our Pro Desk. Store hours are Monday-Saturday, 6 a.m.-10 p.m., and Sunday, 8 a.m.-8 p.m. Visit us today and let our knowledgeable associates and store manager, Michael D Aubin help you get ready for your next project.

Services we offer

Installation Of Flooring, Siding, Doors, Countertops, Cabinets, Carpet. Truck & Tool Rental. Delivery Service.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
19%
3
8%
2
8%
1
23%


Rating CategoryRating out of 5
quality
3.7
value
4.1
professionalism
3.6
responsiveness
3.4
punctuality
3.7
Showing 1-25 of 26 reviews

Bill T.
05/2017
5.0
custom cabinets, countertops
  + 0 more
unknown
Description of Work: They provided references for the countertop work and the kitchen cabinetry.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy J.
03/2015
1.0
doors, fencing
  + 0 more
Provider's contractor (Devoss construction) took off the first two doors they came to. They were the wrong doors. This is two apts.that are rentals. If they had called me in advance (per my conversation w/them), this could have been avoided, They could also have followed written directions on the order; very specific. At the end of that day, the job was still short one door. They called me to say they couldn"t gain access to one of the apts. That's the call they should have made before they went to the building.When I arrived they had already taken off the wrong doors, & replaced one of them with the new door. So I got to keep it. They put the 2nd new door where it was supposed to be and reinstalled the existing door where it was.The date of this ridiculousness was early February. I notified Home Depot immediately. They called the contractor but I have no idea what was said. Subsequently, the installer from Devoss called me & asked if I would meet him at the apt. on Sunday March 8th., between 1 & 3pm. I waited until after 4pm and got a voice mail that said he couldn't make it. I called home depot and they said they were very concerned And would get right on it. They said they had the regional manager taking care of it, but never called me back. The next day Devoss called me and made an appt. for Wed. the 11th, between 1 & 3pm. Of course no one showed and no one called. Once more I called home depot with this information. The last I heared was they were checking to see where the door is.
Description of Work: Provider 's contractor was suppose to take off two storm doors and replace.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

maureen K.
12/2014
5.0
flooring contractor
  + -1 more
The quality and responsiveness were both good. They came when they said they were going to come. They did a good job installing them.
Description of Work: Home Depot installed our laminate floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Bill B.
10/2014
1.0
fencing, flooring contractor
  + 0 more
After a house flood we contacted HD to replace all the floors in the house. Things started out just ok. Looking back I should have seen the red flags (delays in placing the order, factory shipping delays etc) but I wanted to believe. They never called when the carpet arrived. I had to call and ask. They had to cancel the first install appointment. 2nd appointment was ok. Installer smoked and left butts on my property. One of the rugs was cut way to short. 3rd visit was fine. Same installers, more butts. Installers put in a gold trim piece in one spot when the rest of he house was silver. 4th visit fixed that "they ran out of silver" according to the installer. Things got worse with regard to the kitchen and bathroom flooring. To make a long story short do yourself a favor and use ANYONE but HD. The system they have in place is broken.
Description of Work: flooring

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Deborah C.
05/2014
5.0
doors, insurance companies
  + 0 more
The experience was awesome, it was amazing. I bought the window on a special with Anderson. The job was terrific, it was done very professionally. He did what he said he was going to do. He cleaned up everything properly. He put everything together right and it was perfect. I would recommend the price. I got a great price because Anderson was running a special and installation was part of that. So, I would watch for sales. I thought it was great. Home Depot followed up immediately with me and their customer service was fantastic.
Description of Work: I used Home Depot to have sliding doors put in last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Donna S.
05/2014
5.0
fencing
  + -1 more
Meticulous. That's the best word for the work done. The team showed up on time, and did a meticulous job. The company owner stopped by early on to check on the crew's progress and to ensure that everything was as expected. I couldn't be happier with the service provided by Hulme and by Home Depot. A+.
Description of Work: I contacted Home Depot to put up some fencing on my property. They connected me with Hulme Fence, of Methuen to complete the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joanne I.
04/2014
5.0
fencing
  + -1 more
The HD was punctual and professional. He provided samples of the materials that would be used. He provided details about how the vinyl would change some of the decorative details on the house. Compared to other companies I spoke with regarding siding estimates, the representative didn't push one type of siding over another, just gave me the facts, the options, and multiple estimates depending on the siding design (shakes vs. clapboard vs. a combination).
Description of Work: Home Depot provided an estimate for vinyl siding. The HD representative spent time showing me the materials that would be used, provided input on design questions, and provided multiple estimates for various options. I appreciated the time spent as I was up front with the representative and was undecided about applying vinyl siding or repainting the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

linda N.
03/2014
3.0
fencing
  + -1 more
Did not do it
Description of Work: Make bar w countertop

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Thomas M.
05/2013
5.0
flooring contractor
  + -1 more
Do planning of having the meet the measurer and the contracter in person at the start and end of the job. Plan to have to go to the store to get the best deal on the flooring in person
Description of Work: Laminate Floor - I took up the carpets, tacking and molding myselF. For $35 the cam out and measured and would call me with an estimate. When I spoke to them they said the laminate flooring would be 1.50 per square foot plus 2.00 installation plus the pading and molding. There was also a 95 dollar delivery fee. I said I had seen flooring for 1.00 per a square foot at their store and I would go pick up the materials which I did and call back to schedule the instllation. When I called back they said they could not sched8ule the installation I had to go back to the store where after I showed them the receipts I had bought from home depot. They notified the installation company. I expected a 2-3 week wait typivcal tradeoff for getting a lower price but when the installation company called me a couple of days later in the morning surprisingly they came out and did the job that afternoon. Very good work for the price but you will have to coordinte bewteen the store, the measuring company, the installation company dispatch and the workers and you have to meet them in person vs just giving one person the key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$850

Shannon C.
05/2013
5.0
fencing
  + -1 more
Home Depot had by far the best price and warranty. They were easy to work with and in conjunction with Hulme Fence, it was a seemless process that involved no more than 4-5 communications between us and the company. Would definitely work with Home Depot again!
Description of Work: Home Depot along with Hulme Fence installed our 6 foot white vinyl privacy fence in our backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Gerard J.
01/2013
5.0
equipment rentals
  + -1 more
It was great; there was no one in line and they gave me some helpful advice and I would recommend them. They were quick and efficient to get me the equipment and everything turned out fine.
Description of Work: I rented some equipment from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Mark P.
06/2011
5.0
fencing
  + -1 more
It cost me around $8000 for the fence. They came in and got the job done in less time. They were great. I would tell others to use them as well. I would definitely use their services in the future too.
Description of Work: Home Depot installed a privacy fence for us about five years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

ELIZABETH K.
11/2009
1.0
cabinet refacing
  + -1 more
He came with precut drawer and hardware assembly. He kept mis-drilling. It went on and on. I told him that I had an appointment at 5:00 and at 4:30 that would have to be it. He was not done at 4:15 and he did not appreciate it when I asked him to leave. He did and wasn't happy about it. He wanted to know if the older gentlemen could stay while he finished. The job was not completed. I e-mailed on June 22nd who was the home depot customer care representative. She said I would hear from them by Wednesday. I didn't. On 6/25 I got a call from a new employee, so I asked to speak to Dennis Levay. He was going to get me a sample that was never delivered. I was supposed to have that by the completion. He said the drawer installer would come by, an he himself would come by the next day to see the job. He observed chipped wood around the inside of the cabinet handles on seven doors. There were nail holes throughout the installation. I had never received a credit for their handles which I didn't use. He said I would have new pieces in three weeks. On 8/7 an installer came and he only brought two of the panels up, because they were each a different unmatched panel. Neither one of them actually matched the existing panel. The installer said he would speak to the manager who would call. He never called. I called the company and the manager was unavailable. He never called back. I called again September 4th. I asked for the original door front and the sample. I asked about my reimbursement which we agreed upon. He said he would give me a $500 reimbursement. Someone was to e-mail me paper work. He said he would call September the 9th. I wanted everything done by the 16th. It is still not done.
Description of Work: On January 17 I signed an agreement with them to reface my kitchen cabinets. I paid 30% at the top. On March 5th it was supposed to be compled. On March 25th one of the kitchen drawers fell out. 4-28 I called customer support to tell the problem. Dennis Levell scheduled an installer. Installer came May the 4th at 2:00. The whole project turns out to be a 5 day week long production. The men stayed sometimes into he evening to get things done. There was one man who stayed later one night, who told me all about his personal life and asking me about mine. I was so uncomfortable that when he showed up again I had a neighbor come to my house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$1,248

DANIEL O.
05/2009
5.0
hardwood floor
  + -1 more
The Home Depot has great pricing and the workers there are very professional. My experience with them has been excellent. The workers at the Home Depot are very helpful and helped me decide on good flooring options. The installation was very quick.
Description of Work: I use the Home Depot for my hardwood floor installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

mary L.
10/2008
1.0
flooring contractor
  + -1 more
Horrible thus far. I will NEVER EVER use Home Depot home services again.
Description of Work: We needed a linoleum floor installed in a rental unit. Went to Home Depot in Waltham and set up an appointment for the measuring service. Guy from measuring service came and measured kitchen floor, and said someone would get back to us with an estimate in 48-72 hours. I had to call them back over a week later, and they could not find the measurements. That took a couple of days (I was trying to turn around a rental unit in 30 days, and just needed the floor done... everything else was ordered, scheduled or already completed). Then, when they finally did locate the measurements they informed me that we had asbestos backed tiles in the kitchen,and they had to be removed by an asbestos abatement team. The man who came out to do the measurement SHOULD HAVE TOLD ME THEN!!! There is a 10 day waiting period to get the permit to remove this stuff! After the asbestos tiles were removed Home Depot could not tell me how long it would take to get an appointment to have the linoleum put down. We went up there to talk to the flooring people in person, and they lost our file again! Finally, they called during the week, and all they wanted was our credit card info so they could schedule the job... they promised that it wouldn't be too long. Well, I was foolish and desperate enough to give them my information, and I have had to wait a MONTH to get this done. My husband called the store manager to complain, and we were never called back.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,135

Michael D.
08/2008
4.0
hardwood floor
  + -1 more
I think that you get what you pay for at this store. I like the one stop shopping. Not all of the sales representatives are created equal. Sometimes one knows something, the next one might not.
Description of Work: I bought laminate pergo flooring for my condominium.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

STEVE B.
10/2007
3.0
countertops
  + -1 more
The materials took about a month to arrive and the job lasted only about a day. The store staff we initially consulted with were more like order-takers and were not very helpful. There were several pieces of information that they did not tell us in advance and we had to learn through our own experience. In particular, they didn't tell us that the new sink we purchased was quite deep and would most likely require additional plumbing work. Consequently, we had an additional thousand-dollar plumbing bill that we were not expecting. We were, however pretty pleased with the way the counters looked. The workers who came to our home were friendly and knew what they were doing. They also came when they said they would.
Description of Work: They installed silestone counter tops in our kitchen. We have a long L-shaped counter which is about 15 feet by 6 feet and two smaller ones which are about 3 feet long. They were custom made.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$4,000

MARIAN K.
11/2006
1.0
carpet installation
  + -1 more
Went into the store 10/29 shortly before our basement remodel was to be finished. Spoke with carpeting person at the store by phone and I was able to estimate how much it would cost. It was a really good price, paid $35 measurement fee over the phone. Had an appointment scheduled for the measuring for 11/1. They were a no show. I called on 11/3 to ask what happened and extremely long story short. The measuring company is a third party. They never called until 11/6 and said they couldn't come out to measure until 11/8, 11/9, or 11/10. Considering I would have lost over 1 week just getting the room measured. I told the person that I was upset and wanted them to come sooner. Apparently, this was the wrong thing to do as she hung up on me. Called the store back who promised to get them out and I never got a call from the measuring company again. I ended up going with another company because they were able to come out immediately.
Description of Work: Wanted to get carpeting installed and I guess Home Depot simply doesn't want to do any work. Home Depot is allowing a third party to do the measurements and when they provide inferior service, Home Depot doesn't care and does nothing to rectify the situation.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


MEHDI S.
01/2002
2.0
flooring contractor
  + -1 more
I HAVE BEEN CALLING THEM SINCE NOV.27,2001, ABOUT THE PROBLEM WITH OUR FLOOR TILE COMING UP. I HAVE BEEN TOLD TIME AND TIME AGAIN THAT THEY WOULD GET BACK TO ME BUT NO ONE RETURNS MY CALLS, THEY WERE GIVEN MY WORK NUMBER AND MY HOME PHONE NUMBER WHICH HAS AN ANSWERING MACHINE FOR MESSAGES. I EVEN MADE AN ATTEMPT TO SEE THEM IN PERSON AND WAS TOLD THE MANAGER WAS AT DINNER.
Description of Work: THEY CHANGED THE KITCHEN FLOOR, PUTTING IN A SUB-FLOOR OF PLYWOOD, AND THEY INSTALLED NEW TILE FLOOR.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,300

10/2001
4.0
roofing
  + -1 more
THEY SUBCONTRACT, HOWEVER THEY STAND BEHIND THE COMPANY THAT DOES THE WORK.
Description of Work: THEY REPLACED FRONT SCREEN DOOR. TOOK OFF ALL SHINGLES ON THE ROOF AND REPLACED THEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JEAN L.
10/2001
4.0
flooring contractor
  + -1 more
WE FOUND THEM VERY EASY TO WORK WITH.
Description of Work: THEY TALKED WITH US ABOUT THE BEST TYPE OF FLOOR. BUT IT TOOK THREE PEOPLE TO GET THE INFORMATION WE NEEDED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

10/2001
4.0
doors
  + -1 more
THEY SUBCONTRACT, HOWEVER THEY STAND BEHIND THE COMPANY THAT DOES THE WORK.
Description of Work: THEY REPLACED FRONT SCREEN DOOR. TOOK OFF ALL SHINGLES ON THE ROOF AND REPLACED THEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

10/2001
5.0
flooring contractor
  + -1 more
unknown
Description of Work: THEY INSTALLED THE FLOORING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2001
2.0
ceramic tile
  + -1 more
BAD JOB. THEY HAD TO INSTALL IT TWICE.
Description of Work: INSTALLED A TILE FLOOR

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


ROY F.
07/2001
1.0
carpet installation
  + -1 more
THEY CUT IT POORLY AND PIECED IT TOGETHER.
Description of Work: THEY PUT IN 2ND FLOOR CARPETING

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    • 1(current)
    • 2

Contact information


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Fencing,
Doors,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Countertops and Backsplashes,
Cabinet Refacing and Refinishing,
Insurance Agencies,
Rentals - Equipment,
Roofing,
Ceramic Tile,
Cabinet Making

FAQ

The Home Depot Waltham is currently rated 3.6 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

The Home Depot Waltham accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, The Home Depot Waltham does not offer free project estimates.
No, The Home Depot Waltham does not offer eco-friendly accreditations.
No, The Home Depot Waltham does not offer a senior discount.
No, The Home Depot Waltham does not offer emergency services.
No, The Home Depot Waltham does not offer warranties.
The Home Depot Waltham offers the following services: Installation Of Flooring, Siding, Doors, Countertops, Cabinets, Carpet. Truck & Tool Rental. Delivery Service.

Contact information


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM