Taozen Floors Services has served homes and businesses throughout the New England region for over a decade. Our emphasis on excellence and commitment to providing flooring services of the highest quality has made us one of the most sought after flooring companies. Our team of flooring specialists carry out every project with meticulous detail to ensure that you get the best-looking floors possible. We offer a wide range of services including professional floors installation, floors sanding, staining, and refinishing of all types of hardwood floors. As a member of the Better Business Bureau and National Wood Flooring Association, Taozen Floors Services is committed to maintaining the highest standards of excellence in the wood floor products we sell and the flooring services we provide. The satisfaction of our customers is our paramount goal. Our mission is to provide our customers with an experience that will last a lifetime through the highest standards of hardwood floor products, unbeatable pricing, and unmatched service.
crew worked around the clock to install subfloor and then the harwood floor (living, kitchen, and upstairs). the wood staircase came out absolutely beautiful. reinstalled baseboards.
Description of Work: installed hardwood and subfloor in our condo and also installed wood staircase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Muhammad S.
01/2016
5.0
flooring contractor, hardwood floor
 + 0 more
From start to end everynting went very well. He was very professional from pricing to all the way completing the job.
Description of Work: Completed engineered hardwood flooring in my basedment with approximately 1200 sq feet. Also installed hardwood in two rooms with approximate 500 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Andrew B.
12/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Tao impressed us from beginning to end with his work to refinish the floors in our home. He arrived on time for the estimate appointment, worked quickly to evaluate the job, and provided us with a printed estimate on the spot. We coordinated many contractors between closing and move-in, and Taozen was the only one that started on the day requested and finished on time as promised. His price was reasonable and the work was done well. We are very happy that we chose to refinish our floors before moving in and that we chose Taozen to do the work.
Description of Work: Taozen refinished hardwood floors on two stories of a 1,400 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Doug S.
12/2015
5.0
flooring contractor, hardwood floor
 + 0 more
I wanted to get the floors refinished in my new house before moving in, and the schedule was extremely tight. Tao came out on short notice, gave me a quote, and said that he could get the work started in several days. I wanted to get quotes on several scopes of work (downstairs only, whole house), and Tao was a bit pushy about getting the whole thing done. I had another quote that was significantly lower, but I noticed that the other refinisher was only quoting to do 2 coats rather than the industry standard of 3. I asked Tao to do the whole house, and he came when he said he would and did and excellent job.
Description of Work: Refinished floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Lisa W.
12/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Tao suggested a satin finish on our floors which looks absolutely beautiful in our sunlit rooms. The floors look great, and we got compliments on the floors from the other contractors we were interviewing for other jobs in our home.
Description of Work: Tao's team sanded and refinished all the hardwood floors in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Brian P.
12/2015
5.0
flooring contractor, hardwood floor
 + 0 more
The work that Taozen flooring did for us was impeccable.. The house was transformed. I wanted an old, in place floor to be merged into a new installation, and it was done seamlessley.. Every room in the house looks better.
Description of Work: Installed new flooring in 6 rooms and sanded and refinished 5 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANDREW G.
11/2015
5.0
hardwood floor
 + -1 more
The results were outstanding. We were very happy with the finish, the stain color, and the uniformity of the results, given that there were several types of wood used in an open floor plan. It all looks perfectly unified now. The clean-up was thorough, with no dust remaining. Walls were protected, etc. When we first contacted the company, the owner came out right away, gave us an estimate, and we were able to schedule the work over a long weekend. He contacted a moving company to move our furniture into other rooms while the work was being done. Everything proceeded very smoothly. The cost was very reasonable, especially since some of the rooms were quite large. We are extremely satisfied with the results.
Description of Work: Refinished floors in six rooms.
I called Tao and he was able to come next day for appraisal. He is friendly, professional and willing to answer questions in detail. Tao and his crew did a great job polished the floor and cleaned up the debris, will highly recommend him to anyone who wants to have the job done.
Description of Work: polish hardwood floor on first floor and basement
Description of Work: Finished hardwood floor on 1st level, replaced carpet with hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Aaron M.
11/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Tao was very friendly and professional. He came all the way out to my apartment in the Back Bay and spent a lot of time on a free consultation. Definitely one of the best experiences I have had with people from the flooring industry. Highly recommended.
Description of Work: Tao came to my apartment and gave a consultation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL W.
11/2015
5.0
flooring contractor, hardwood floor
 + 0 more
It was a spectacular job. We have big windows so any flaws or excess varnish etc would be really visible. And we found none. A terrific job done at a great price.
Description of Work: Tao refinished the hardwood floors on the whole first floor of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Helen B.
10/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Amazing! I could not be happier with the service provided by Tao and his crew. From initial contact to finished installation, everything was done to perfection. My house is nearly 200 years old with creaky damaged floors throughout. I was willing to put up with a complete demo to get it right. I didn't have to. Tao surveyed the property and advised me to go over the old floors rather than rip them out. He cited a variety of reasons and possible problems including a bigger cost. He was so right. Not only did I save money, but the old floors are fine as sturdy subflooring. It impressed me that Tao actually saved me money and headache. Tao's crew is beyond professional. They are skilled craftsmen who take pride in their work. They showed up on time, put in a full day and treated my house and things with respect. I was comfortable leaving them in the house while I was at work. In fact my cousin dropped by during the day and commented on how beautiful the work was and how diligently the crew was working. This has been my very best experience with work at my home. It took us more than a week to begin to put the furniture back, we so wanted to enjoy the floors. Our family spent more than a little time just running around in our stocking feet. We actually wondered if we should even have furniture again! I would hire Tao and his folks again in a heartbeat. So happy!
Description of Work: Installed hardwood floors in living room, dining room, hallway, bedroom and refinished stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,900
Steve S.
09/2015
1.0
hardwood floor
 + -1 more
No showed our scheduled appointment for an estimate. No call, email, or text
Description of Work: No showed our scheduled appointment for an estimate. No call, email, or text
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from TAOZEN FLOORING - Taozen Services
Dear Valued Angie's List Member, We are sorry to have missed the scheduled appointment. The appointment was never set up on the calendar, thus we couldn't provide any notifications via text, phone, or email. We have called and explained situation and provided discounts. Best Regards, Taozen Team
Jessica W.
09/2015
5.0
flooring contractor, hardwood floor
 + 0 more
I was very pleased with this entire project. Tao and the team were professional, responsive, and personable. He managed my expectations for timing very well too. The estimate: My partner and I just bought a house together, and we wanted to have the floors refinished RIGHT AWAY, immediately after we closed on the house. I asked a several different companies for blind estimates because I didn't think I'd be able to get into the house before the final closing. I did get one estimate from another company, basically saying how much they would charge per square foot. Then I spoke with Tao, who encouraged me to ask my real-estate agent to arrange for more viewings. He said, "You need to get your rep to work for you. You should get several bids. Your goal is to save money and get quality work." He also told me how much Taozen typically charges per square foot, for floors and for stairs. He was just under the other guy. I did get Tao in before the closing, and he gave me some good advice about what needed to be done. His crew was most available in our time frame, so I contracted for the work. He said the job would take a week and we should stay off the floors for at least a day after that. The revision: While waiting for our closing date, we realized there was another piece of floor that we wanted to have fixed/patched. I called Tao just the day before our closing and asked him what he thought. I sent him some pictures, and he gave me a quote that I liked. The first day: We closed on Thursday, and I planned to meet him and his crew on Friday. Tao came to meet me, but instead of getting started right away, he said we should talk over that additional patch first. He explained and drew out exactly what the would do to fix the issue. This was good, because it wasn't exactly what I had thought initially. I felt like we left that meeting with very clear expectations, so even though the work didn't start right away, that meeting was worth the time. The work: The crew worked long into the evening on their first day so that they could have the entire place sanded out and first coated. It was hot and humid, so I was really grateful. Then we waited a couple of days for the first coat to dry thoroughly. The humidity did make a difference in the wait. I started getting antsy, so I texted with Tao, and he assured me that they would absolutely be done by Friday. The close: On Thursday evening, Tao texted me to say that the final coat had been applied. I knew it has been a possibility that they'd be done before Friday, but again, the realistic expectations allowed me to be patient and plan my next projects reasonably. The floors: Oh, they're so pretty! I love them so. Thank you, Tao and thanks to your crew!!
Description of Work: Refinished all of the hardwood floors on first and second floors - including stairs.
Gave good advice then installed new flooring on time and did a beautiful job.
Description of Work: Install hardwood flooring replacing old wall-to-wall carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Karen C.
09/2015
1.0
flooring contractor, hardwood floor, remodeling
 + 1 more
I'm wonder how this company got such good reviews? I'm not sure they even exist. Their 800 number doesn't work, no one answers the phone or returns messages. I prefer to work with companies who want my business so I will go elsewhere.
Description of Work: I was interested in having hardwood floors installed in my kitchen. I called their 800 number but it is a recording that says call customer service. Isn't that what an 800 number is for? Called their other number and left a message but no one has returned my call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Response from TAOZEN FLOORING - Taozen Services
Hello Angie's List Member, We are currently having trouble with our toll free number. I am currently working to resolve the issue with our telecom provider. Please call our local numbers 617.622.4020 and 617.459.1973. You can also contact us via our website at taozenflooring.com (contact page) and/or email info@taozenflooring.com. I am sorry for any inconvenience and trouble we have caused. Taozen Team
Whole project went well. The floors turned out beautifully and the team cleaned up the sawdust from sanding really, really well. I was tremendously pleased with the results and would recommend Taozen Flooring to anyone looking to have floors refinished or relaid - they did a great job with all parts of this project.
Description of Work: Tao and his team repatched some water-damaged flooring, sanded, and refinished the floors of my entire home. They also added wood flooring to a room that was formerly carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Joan M.
07/2015
5.0
hardwood floor
 + -1 more
Tao had great ideas and suggestions for removing some tiles and improving the flow of the flooring in the home. He also advised us to go with the newer look of 3 3/4" Adirondack oak flooring, and it is gorgeous. His installation crew worked fast, they were true to their schedule and they did excellent quality work. Tao is a sheer pleasure to work with and customer satisfaction is a top priority to for. He wouldn't even let us mail the final check to him - he wanted to pick it up and talk about our floors and make sure we were satisfied. One time he was running late on a previous job and even had the courtesy to call and let us know! I think the only area I would suggest to improve is that he had to install a threshold where the wood flooring met the existing tile - this was a unexpected to us, still looks just fine, it's just that I might have preferred to discuss it before the threshold was installed, simply because I might have changed my mind and asked him to take our the tile. But Tao offered to do that if ever I decide I want to and that is all I needed to hear, even though I'll never change it. There is no harm done and we are happy with the entire job. It looks gorgeous. We recommend Tao hands down. Don't hesitate to hire him. He is awesome. you will be very pleased with his work and the interactions you have with him.
Description of Work: Taozen Flooring installed beautiful oak hardwood flooring in our entire home before we moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Daniece M.
07/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Although in the end I didn't wind up getting the work done I was still completely satisfied with my interaction with the owner.
Description of Work: Taozen does take smaller jobs! After seeing this companies excellent reputation on Angie's List I was excited to get an estimate for some flooring work. I was very sad though to immediately see that the first review stated that they have a minimum square footage for their work. I thought it was worth calling them and asking if they have another company that they recommend for small jobs. Tao quickly let me know that his company does not have a minimum square footage (I hadn't actually completely read the latest review), and was kind enough to talk to me about the work I may need done. It's rare when a contractor of any kind, who is no doubt juggling multiple jobs and bids and site visits, will take the time to really talk to you about your options. Ultimately, I decided to go a different route, but Tao gave me honest and great advice. It's quite clear why his company has such a good reputation.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Joshua L.
07/2015
3.0
hardwood floor
 + -1 more
Still waiting for the estimate I was promised.. Apparently my job of 450 sq feet wasn't worth his time.. His "minimum" is 800 sq feet..
Description of Work: Measured
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from TAOZEN FLOORING - Taozen Services
Dear Valued Angies List Members, Our company has no minimum square footage. We provided a free onsite consultation and sent via email the work proposal. Unfortunately, it didn't arrived to the recipient. We are sorry for the miscommunication.
Rachel A.
06/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Tao was extremely helpful and professional during the entire time we worked with him, and managed his staff well. He gave us great advice on refinishing our existing hardwood floors to match the newly installed hardwood floors in the other rooms. He kept on his schedule and completed the job within the set time-frame (which allowed us to be able to coordinate with our other contractors). Our floors look beautiful and it's impossible to tell what floors are new versus which ones were refinished.
Description of Work: Refinishing hard wood floors and installing new hardwood floors in other rooms in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Anne S.
05/2015
5.0
flooring contractor, hardwood floor
 + 0 more
He made helpful suggestions and we were not charged for the visit.
Description of Work: Inspected loose floor tiles and gave advice
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corinne V.
05/2015
5.0
flooring contractor, hardwood floor, woodworking
 + 1 more
We hired Taozen Flooring for replacing our damaged floors due to ice dam damage from this past winter. We had used Taozen before when we moved into our new house and since they had done such a great job in refinishing the existing hardwood floors and adding and perfectly matching new hardwood to old hardwood, we decided to hire them again. We are so happy that we did. First of all, Tao is very personable and knowledgeable. We had issues regarding our subflooring due to an addition which was added to the house 20 years ago. He was able to pinpoint exactly where the problem would be and recommended different solutions. Once hired, his workers were punctual, respectful and hard working. We even received a credit for the hardwood not used. We would definitely recommend Taozen Flooring.
Description of Work: Removed old flooring and replaced with new hardwood. Matched hardwood from living room into kitchen so the rooms flow smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,862.37
Kevin M.
05/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Tao was great. We only had a small time frame to have him come by our new home and he was able to measure the areas and give us a quote that day. The price was very reasonable. They started and finished work exactly when he said they would. We were very satisfied with the results and will use Tao in the future.
Description of Work: Sanded and finished hardwood floors.
Everything went very well. Because of the age of our house, the floors were not very even and throughout there are areas where the floors slope a bit, not being an expert at flooring, I'm not sure if there was more that could be done to even out the floors a bit more but overall we are happy with the final result.
Description of Work: Carpet removal, hardwood floors installation throughout on first floor.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking,
General Remodeling,
Ceramic Tile,
Interior Painting
FAQ
TAOZEN FLOORING - Taozen Services is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
TAOZEN FLOORING - Taozen Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa