TAOZEN FLOORING - Taozen Services

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Taozen Floors Services has served homes and businesses throughout the New England region for over a decade. Our emphasis on excellence and commitment to providing flooring services of the highest quality has made us one of the most sought after flooring companies. Our team of flooring specialists carry out every project with meticulous detail to ensure that you get the best-looking floors possible. We offer a wide range of services including professional floors installation, floors sanding, staining, and refinishing of all types of hardwood floors. As a member of the Better Business Bureau and National Wood Flooring Association, Taozen Floors Services is committed to maintaining the highest standards of excellence in the wood floor products we sell and the flooring services we provide. The satisfaction of our customers is our paramount goal. Our mission is to provide our customers with an experience that will last a lifetime through the highest standards of hardwood floor products, unbeatable pricing, and unmatched service.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Hardwood flooring sales, installation, sanding & finishing, tiles installation

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 333 reviews

William D.
01/2019
5.0
hardwood floor
  + -1 more
very well, Ed was prompt, professional and cleaned up everything
Description of Work: Floor Covering

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
10/2018
5.0
hardwood floor
  + -1 more
A great home improvement experience. Tao was so flexible and responsive and did an amazing job. The wood looks like new and all the hard to reach areas were done well. I wish all contractors were like Tao.
Description of Work: Refinish oak floors throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michael C.
10/2018
5.0
hardwood floor
  + -1 more
Tao and his team did an excellent job! They went over and beyond and the pet stains they cut out and replaced seamlessly fit the older wood! They did a great job on cleanup and there was minimal dust.
Description of Work: Floor refinishing and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Dinesh R.
08/2018
4.0
hardwood floor
  + -1 more
work was finished on time. Floor came out better than i thought. little pricey though.
Description of Work: Remove old flooring and install new ones

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rob N.
05/2018
5.0
hardwood floor
  + -1 more
Tao's team did an amazing job on our floors. After ten years, our floors had been worn down and damaged in some areas due to dogs, moving, and general wear and tear. Tao managed the process of moving our furniture (using a 3rd party mover), repaired and refinished the floors. The repairs are remarkable because they blend so well into the existing floor, it's like there was never any damage. Tao is a pro and I will definitely call him the next time I need a floor installed or refinished.
Description of Work: Refinish and repair hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Chuck H.
03/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Taozen responded quickly to our request for service following a water flood on lower level of home. Performed work per their schedule. Expanded the project to include refinishing another floor of the home by sanding and recoating the existing oak flooring. Work quality was excellent.
Description of Work: Replaced an engineered floor on a concrete slab with better quality wood flooring, and then refinished another oak floor level.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice L.
12/2017
5.0
hardwood floor
  + -1 more
Taozen is a top notch company and I would highly recommend them. Tao came out very quickly and provided an estimate (the price was very reasonable compared to other quotes I had received). He was very experienced and provided recommendations on how to deal with the underlying subfloor of a very old house and helped me to choose the best wood direction. They were able to finish the job within a week, and even worked around my piano, which I chose to keep in the house because it would have been too difficult to move out of the house. The finished floors were more beautiful than I could have ever imagined. It is well worth it to research and find a great company if you are going to have this kind of work done, and Taozen met all my expectations.
Description of Work: I had a fairly big job which was to rip out the existing carpet/tile/flooring in 3 rooms and a hallway and lay down new unfinished red oak and apply 3 coats of poly. I also took Tao's recommendation to refinish the existing red oak in the back of the house so that the whole house flooring would match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Lisa H.
12/2017
5.0
flooring contractor
  + -1 more
Tao knows his job and does it really well. We are quiet happy with how the fires have turned out. They did a bit of patchwork too but it's seamless. Great job receiving the old floors that were last refinished some 20 years ago! I found Tao to be very reliable w.r.t all the advice and suggestions he offered. His crew came in and spread out everywhere. He finished his work two days before the deadline so we could move in on time. They even patched a burn mark. I wish they patched another black spot right in the doorway of our bedroom. The only thing that might not go well with some people is Tao's candidness. But he means well, is competitive and did a great job. As a bonus, he has so much experience and insights into other areas of home remodeling that helped saver money on other projects too. He stopped is from knocking down one closet and we are so glad we paid heed. Service and words you can trust!! Definitely recommend Taozen!
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison L.
09/2017
5.0
hardwood floor
  + -1 more
We got a few quotes and Taozen's prices and timelines were right in line with the larger companies. The crew did and EXCELLENT job. I would absolutely recommend them to anyone.
Description of Work: Carpet removed and hardwood installed in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brien C.
09/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Tao's team did an amazing job. Their attention to detail was evident, as the patchwork was done seamlessly with high quality "select" red oak to match the existing floors, and certain areas which were difficult to sand via machine were done by hand. His team was dedicated and very professional, and the price was very competitive, particularly considering the quality of work performed.
Description of Work: After purchasing a new house, I hired Taozen to perform floor refinishing, in addition to removal and replacement of certain damaged areas of hardwoods. The extraction / patchwork had to be done in 18(!) different areas comprising 600 sq ft alone, plus the overall refinishing on both floors comprised ~3500 sq ft of hardwood, including two staircases. The total scope of work included patching, sanding, staining, and 2 coats of poly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Azer F.
08/2017
5.0
hardwood floor
  + -1 more
Tao's team did a great job and we plan to hire them again when we are ready to extend the wood floor to the rest of the house. All of the thresholds to neighboring rooms are very unobtrusive, and the edge of the floors where the hardwood meets the staircase and fireplace mantle look very crisp. We went with a hickory floor to that our dog wouldn't be able to scratch it up, but we ended up going with oak treads for the staircase. Some of the steps were a weird shape and needed to be custom cut. Tao's team tested out a bunch of stains on some scrap wood, and we were able to mix a couple to get the perfect match with the hickory. It came out very well, and with the staining you really can't tell the difference between the oak and the hickory unless you look very closely.
Description of Work: I had new hardwood floors installed in my living room, hallway, and staircase. There were some tricky corners in the hallway, as well as around the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Danna B.
07/2017
5.0
hardwood floor
  + -1 more
Fantastic as always. This is the second time we worked with Tao. Very responsive and professional. Quality job and his crew works quickly- on time and clean and polite. Delivered on budget and faster than original plan. Definitely will work with again.
Description of Work: Remove carpet and install white oak hardwood floors in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Benjamin C.
06/2017
5.0
hardwood floor
  + -1 more
Excellent! Tao is a true professional. He wasn't my cheapest quote but by far the most impressive and a great value, given that this is a big investment, with many potential pitfalls and/or confusions. Tao took the time to make sure I understood my options and made informed decisions all along the way. He even met me on-site at 830pm one night to show me a persistent squeaking problem that could not be handled with extra nails and recommend a solution before laying the floor. The solution (carpenter replacing small sub floor section) worked and eliminated the squeaking, which would have haunted us for many many years. I'm so glad he caught it and didn't just rush through to get the job done. He clearly takes great pride in doing excellent work and that shows in the qualify of his final product. Walking on our gorgeous wood floors has been a highlight of our first few weeks in our place.
Description of Work: Sanding and refinishing of wood floors and stairs, in addition to installation of pre-finished hardwood floors on another floor in place of old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy R.
06/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Very well. Job completed in one day. Home was left in perfect condition.
Description of Work: Old carpet removed and new hardwood floors placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Peter S.
03/2017
5.0
hardwood floor
  + -1 more
Outstanding job in both my home and daughter's home. Excellent finish on the floors in my home. The work in my daughter's home was started by another hardwood flooring company. We had to stop them because of the poor quality of their work. I called Taozen Flooring to finish the job in my daughter's home because of the high quality of work Taozen did in my home. The stairs and floor in my daughter's home turned out great when we got Taozen to finish the job. I wish we would have used them from the beginning. Workers very friendly and courteous. Cleaned up at the end of each day. Couldn't even tell they had been there. I highly recommend Taozen Flooring to anyone considering installing or refinishing hardwood floors and stairs.
Description of Work: Installed new hardwood flooring in foyer and refinished existing hardwood flooring in living room and dining room in my home. Installed hardwood stair treads and risers and refinished living room hardwood floor in my daughter's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Corey C.
03/2017
5.0
hardwood floor
  + -1 more
Tao and his team did a great job matching the wood in the entryway and fixing patches (white oak, pine, fir). They also thoughtfully put down several stain color samples on the sanded floors so we could pick from more than just a photo or sample patch. Tao was very responsive throughout and made an effort to explain the process. I'd definitely recommend their services. Each room looks great and we would use TaoZen again for other projects without hesitation (and we intend to)!
Description of Work: We recently purchased a house built in the 1890's that needed new entryway hardwood and several rooms and stair case to be refinished and stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Daniel C.
02/2017
5.0
hardwood floor
  + -1 more
Excellent, I called and scheduled for Taozen Services to come to my property for a free estimate. The pricing was competitive and work started within a few days. I was very satisfied with my floors and the condition of the unit after the work was completed. Very little dust from the sanding remained and the floors looked brand new! I would hire them again for any flooring work that I need.
Description of Work: I bought a condo and needed my hardwood floors sanded and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

yu T.
02/2017
5.0
hardwood floor
  + -1 more
Cheap carpet was replaced by beautiful hardwood floor and the hardwood looks much better than the existing hardwood in other rooms. Shoe molding was also installed that EXACTLY matches existing shoe molding in other rooms. Everything was cleaned and trash was taken away after the work. I was able to return the remaining one full box of hardwood pieces and it was refunded.
Description of Work: Replaced carpet with prestige natural oak hardwood floor for family room, library and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Micala G.
02/2017
4.0
hardwood floor
  + -1 more
So so: 1. Flooring installation was okay 2. Finish work was poor to bad - did not want to do the "finish" work (baseboards) with the way I wanted - finally agreed to do 1st floor as I wanted - stairway finish does not match rest of flooring & baseboards installation was shoddy. Now that I am looking to sell my place, I am having to hire 3. As my project was in progress, they got another project & wanted to leave mine to go do that one, then come back to finish mine later. As I was taking time off from work to be at home during this project, I did not agree to that & they finished my project with a smaller crew.
Description of Work: Installation of hardwood flooring on first, second floors & stairway

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from TAOZEN FLOORING - Taozen Services
Thank you for your review. As I recalled, we completed this work seven (7) years ago in July of 2010. We put down a prefinished hardwood flooring and replaced basement stairs with new treads and risers. During stairs work, we discovered that the stairs structure was not compliant and needed enhancement in order to install new treads and risers. As a result, we requested additional time to finish the stairs. Taozen Services is here to provide exceptional service and to make sure every customer is satisfied. Please feel free to contact us regarding any issues.

m S.
01/2017
5.0
hardwood floor
  + -1 more
Friendly crew that finished on time.
Description of Work: Taozen Floors were amazing. We installed new wood flooring in two bedrooms and had all the flooring refinished in a 1,200 sq ft apt. Tao was a great communicator with a great crew that delivered all that was promised and on time. You will not be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

BRIAN D.
01/2017
5.0
hardwood floor
  + -1 more
They did a wonderful job. Excellent to work with. The owner was very friendly and shared lots of advice. Our floors were covered with carpet for 50 years. They did the entire house, kept the dust under control. It was very obvious that they knew what they were doing. Three years later they still look great.
Description of Work: They installed new oak flooring in my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jonathan W.
12/2016
5.0
hardwood floor
  + -1 more
If you need new wood flooring and value quality work, look no further. I am incredibly please by the craftsmanship Taozen possesses. Clean lines, no gaps, smooth. They matched my existing wood flooring perfectly. Pricing was competitive with other services. They cleaned up beautifully afterwards. I'm just thrilled. Thank you! My ONLY complaint is that I had to bug them about scheduling and getting back with an estimate. Nothing out of the ordinary as far as dealing with the trades.......
Description of Work: New Oak flooring on a raised platform

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Steven H.
12/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Very proactive is the best way to describe Tao. He was fully engaged for the entire process, offering very helpful advice at each step. If you've never done a floor replacement before and want someone to guide you through the process, Tao is the right person. When I mentioned to Tao that I also wanted to replace my old bi-fold closet doors, he said he had someone who would be able to do it and would contact this person to coordinate the process. Of the four flooring contractors I interviewed, Tao was the only one who was willing to help with the bi-fold doors. The others said I would have to find another contractor myself.
Description of Work: In my entire condo (950 sq feet), the old berber carpet was replaced with Kahrs engineered wood. And new 4.25 inch molding was painted and installed everywhere, including inside the closets. I also had my bi-fold closet doors replaced. Floor and Molding - $10,400 Bi-fold Doors - $1,260

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Suzanne N.
11/2016
5.0
hardwood floor
  + -1 more
Excellent job. They were very responsive, came out and gave us a quote, were professional and friendly and helpful about some other flooring issues we had. They did high-quality work, cleaned up after themselves and finished on schedule. We would definitely use them again without hesitation.
Description of Work: Taozen refinished all the hardwood floors in my mother's new house before she moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen L.
10/2016
5.0
carpet installation, hardwood floor
  + 0 more
The team was well-managed and arrived on schedule. The workmanship and professionalism were of the highest quality. The floors look completely new. They gleam. They look better than some I have seen in new construction..The patches are perfect. I recommend them highly.
Description of Work: Sand, finish and re-stain all rooms and areas of ranch house. Remove trash and clean up afterwards. Patch two areas, one in kitchen and one I'm dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

303 Wyman St Ste 300, Waltham, MA 02451

http://www.taozenflooring.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM


Licensing

Insured

Licensed*

Trade License Number
180379
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
01/22/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking,
General Remodeling,
Ceramic Tile,
Interior Painting

FAQ

TAOZEN FLOORING - Taozen Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

TAOZEN FLOORING - Taozen Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TAOZEN FLOORING - Taozen Services offers free project estimates.
Yes, TAOZEN FLOORING - Taozen Services offers eco-friendly accreditations.
Yes, TAOZEN FLOORING - Taozen Services offers a 5% senior discount.
Yes, TAOZEN FLOORING - Taozen Services offers emergency services.
Yes, TAOZEN FLOORING - Taozen Services offers warranties.
TAOZEN FLOORING - Taozen Services offers the following services: Hardwood flooring sales, installation, sanding & finishing, tiles installation
Ask for details

Contact information

303 Wyman St Ste 300, Waltham, MA 02451

http://www.taozenflooring.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM