NW Pest Control Inc

Very well - they were thorough and professional. Even told me some things I could do myself rather than pay them.

I had a pesky little field mouse. Service man came out promptly and assessed the house, laid down the bait traps and has since come back twice to check on things. I would definitely recommend this company!

Noticing a few carpenter ants inside the house first and then seeing a few dozens of them at once (we have never had them inside the house before), I called three companies on Angie's list to ask about one-time service prior to calling NW Pest. The quotes went from about $400 to $700 for one-time application outside the house. No preliminary consultation was offered. Unlike those companies NW offered to send an inspector to assess the problem and give me recommendations for free. Matt came the next morning, right on time, observed the house from inside and outside and gave me a thorough and honest explanation of what he thought was going on. He suggested the one-time outside application, warrantied for three months. It was basically the same thing other companies would do without even looking at my house. The quote was $195 which came down to $160 after the coupon on Angie's list was applied. I haven't seen one carpenter ant inside the house in 48 hours since the service. Judge for yourselves. I will hire NW Pest in a heart beat if I have a pest control problem in the future.

Very professional. ..prompt. .helped to get rid of the problem.

fine, no hitches and treatment worked

The exterminator, Matt, did a great job. He was pleasant, knowledgeable, and prompt. He explained everything from the ant habits to the different layers of treatment. I would definitely use them again.

Well. I would further research about spraying for ticks. I read many theories on best method.

First John came out to lay a few traps around the outside of the house to catch mice before they can enter it. He was very nice. Explained everything he was doing and gave me a price upfront. Then I asked John about something entering my house thru my bathroom air vent. He said this is not something he would be able to do but he would be happy to have animal control come out and check the air vent. He then scheduled the appointment for me when he went back to his office. Dave came out a few days later and he cleaned the vent and put a screen on it so nothing can get in the vent again. This time I also received the price upfront. Dave was very nice too. He gave me his card and told me to call if I had any other problem. I highly recommend this company. I was very happy with the service and the representatives they sent to my home. I would hire them again.

They scheduled a several hour time window to take a look at the nest, and called in the last hour of that window to say they would be a few minutes late (~ 15 minutes outside the appointment). He arrived, gave me a price for applying insecticidal dust, and I chose to have the treatment done then. The treatment was effective within 24 hours. There is apparently some residual product on my deck and around the door which I may have to clean up, but he told me which product he used so I'm not uncomfortable doing that.

I was told they would be out to house to give free estimate on Wednesday between 8-11am. Well, they came early, saw my problem but I was told service person couldn't do it alone. But would be back later in day to take care of nest. They did a Fantastic job! The nest is gone. Also a little bit of the nest fell in a neighbor's yard and they went and cleaned it up. (they asked neighbor first) Great Job,The wife and I couldn't be happier. Thank You GeorgeM

Paul was excellent. Extremely knowledgeable and thorough.

very well, ant nest was killed and rodents are no longer evident

Many communication issues with scheduling initial consult and actual service. Office did not seem to relay the correct information to the field agents. Office did not have our quote on file. Never received reminder call as promised the day before scheduled service date. A calamity of errors. It took about 3 weeks to get it all straightened out. Service was finally performed, and no sign of ants so far 11 days later.

The people who came out were smart, capable and personable. They explained how everything worked and what to do guiding forward.

NW Pest were prompt to return calls, for estimates, and to perform work. Price was excellent and I plan to use them on all of my rentals in the future.

one visit the inspector was good. the other visits not so good

Wonderfully. The technician, Paul, was honest and informative. He arrived well within the time frame given. He explained that damage I was seeing was not due to insects but water/ice. He answered all my questions and inspected the area of the basement that butts up on the damage area. I was so appreciative that he answered all my questions (including how to prevent or remedy infestation if needed). Before his arrival I had been worrying so many "signs" (Internet videos had heightened my anxiety about what I might be facing) and Paul's expertise, information, and communication reassured me. I will highly recommend NW to others and will keep their number for future use.

Prompt attention, inspection shortly after I called, Staff came out a few days later and sealed holes in exterior, showed me where animal had chewed his way through the the eave into our home, and showed me their findings. They set 2 kinds of traps and came out frequently to check traps. They also re-inspected the attic, since animal was not caught in trap, but noise and gnawing sounds stopped. They will keep coming by to inspect traps until we are sure animals are gone, and gave a 1 year warranty.

They did a great job. We did have a scheduling problem but they bent over backwards to make up for it. They were terrific to work with but it took several tries to get anyone on the phone.

Excellent response from initial contact with the office to the technician (Chris) who came out, explained what needed to be done and then treated the entire house. I was impressed with his knowledge and thoroughness. I would Highly recommend NW pest control to anyone with a pest problem.

super..as mentioned above Brad is excellent and extremely knowledgeable.

I was thrilled to find a company that does heat treatment so I could avoid most of the toxic chemicals. And they were able to do it with relatively short notice. Their guy was really meticulous and took lots of time to explain the process and answer my questions.

Home was properly baited and entry points covered so that pest cannot get in. I will most definately use NW Pest control again to continue to "Pest Proof" my home.

They we very punctual and informative.

From the moment I placed the call until completion of the job, NW Pest Control was friendly, informative, helpful and professional. A great company to deal with. I would definitely call them again.