NW Pest Control Inc

Pest Control, Home inspection

About us

Residential & Commercial services. NW Pest Control is locally owned & operated by the Vallerand family, and has been providing quality pest control services in Boston since 1975. The NW Pest Control team is available to provide Free In-Home or Commercial Estimates at your place of business or residency. Our experience makes NW Pest’s Boston pest control service the best option available. We have licensed commercial pesticide applicators in several areas of the pest control industry by the Massachusetts and New Hampshire Department of Food and Agriculture Pesticide Bureau, including Problem Animal Control service technician licensed with the Massachusetts Division of Fishery and Wildlife. NW Pest uses the latest and most environmentally friendly techniques to remove all pests in a way that will have minimal effect on your day to day life. Contact us today to learn more.

Business highlights

50 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control & Extermination - Trapping & Wildlife Removal, Termites, Carpenter Ants, Rodents, Bees, Spiders, Mosquitoes & Ticks. Screening, Patching, Exclusion Work, Real Estate Inspections, Chimney Cap Installation, Fly Machine Installation & Rodent Demo Reports.

Services we don't offer

Lawn Care & Agriculture

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard


Photos of past projects

Reviews

4.7820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 251-275 of 820 reviews

Merritt H.
08/2013
4.0
pest control
  + -1 more
I had a tree spiders in a newly built home. About two weeks after the application, I began to notice them less and eventually, they were completely eradicated. I have not seen one insect since. I have a contract for service every three months for maintenance. They were professional and answered all my questions. They suggest leaving the premises during application. I preferred to be present, which did not present a problem.
Description of Work: Applied insect spray throughout home and outside perimeter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Suzanne B.
08/2013
5.0
pest control
  + -1 more
What we appreciated the most was the obvious knowledge NW Pest Control had. They explained everything, including how termites live and move. The work completed gave us peace of mind.
Description of Work: We had termites. After a thorough inspection of our property, traps were placed around the house to control them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Rebecca R.
08/2013
5.0
pest control
  + -1 more
Great. Easy and thorough.
Description of Work: treatment for ants and other insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Edith R.
08/2013
5.0
pest control
  + -1 more
We set the appointment up with Jill. She was very friendly and willing to work out a visit that would accommodate my busy schedule. She was able to set us up for an appointment with a technician between the hours of 7 and 8 am. She also informed us that we would get $50 off since we found them on Angie's list. Paul, the technician arrived at 7:40 am, on time, and was very friendly and professional. He is extremely knowledgeable and is very willing to make recommendations on what we can do it minimize the entry of pests. His tips for keeping the mice out will be greatly appreciated come winter. Since it was raining he was not able to treat outside the property, and since we will be painting and cleaning the interior in the next few days, we decided to postpone spraying the interior living spaces. Paul did treat the attic and the basement. Once I told him about my child's asthma & allergies, he mentioned treating with a cedar oil for the interior. It was like having a pest consultant! Of course we are new clients and have only had one visit, but so far it has gone well. Prior to leaving, he said we should call the office and schedule a visit so they can return and treat the interior and exterior.
Description of Work: Initial visit for a new home. We wanted NW to inspect and treat for insects and/or mice in our new condo before we move in. We also signed up for the quarterly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANNE E.
08/2013
1.0
pest control
  + -1 more
Shoddy work, bad service, an unresponsive owner and a warranty they don't honor. At the time they installed the mesh covering the squirrel hole last year, they said it would hold for years (I was considering repairing the wood as an alternative); they have a one year warranty. 11 months later the hole was open so I called them to repair it. We had a three hour window 3 pm to 6 pm, but they came almost two hours early since it was more convenient for them (but not me and I didn't approve it). They denied that the hole was the one they repaired last year, claiming another hole in a completely different location that had been meshed by another provider years earlier was theirs. I let the man know that was not the case and that I was extremely unhappy. I called the owner and have not heard back. If they had checked into it at all they would realize the hole they claimed couldn't possibly have been where they installed a one way door. The company I used to repair the hole said the mesh had come off because the screws used to attach it were too small. UltraSafe Pest was great, use them instead.
Description of Work: Installed one way door under eaves to eliminate squirrels; covered hole in soffit with wire mesh.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Marie M.
08/2013
5.0
pest control
  + -1 more
I signed up for a quarterly service, satisfied
Description of Work: Excellent job, thorough and good results

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan F.
08/2013
5.0
pest control
  + -1 more
Stopped most ants and applied bait to prevent ants from returning. Was prompt, very professional.
Description of Work: Spray for black ants

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sheila McKenney B.
08/2013
4.0
pest control
  + -1 more
We use the company for quarterly pest control. They are very responsive when I have additional needs. Only complaint is that they have come when I am not here and I didn't realize it.
Description of Work: Ongoing pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

kathryn Y.
07/2013
4.0
pest control
  + -1 more
he implied that the company was more interested in pulling in long-term customers, rather than on an as-needed basis.............. they were seeking people willing to contract for ongoing services- I had the impression that he was going thru the motions because there was no chance for long term need. -that being said, they came the same day I called, on time, and .the poison worked and the result was well worth the $145
Description of Work: provider placed mouse poison in areas throughout house and some outside areas- -He depended on me to suggest areas where mice could have entered and seemed reluctant to climb stairway to attic area where tracks were visible

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$145

Leslie L.
07/2013
5.0
pest control
  + -1 more
Visit was scheduled at my first availability, which was less than 48 hours after I called. Exterminator was on time, and very professional. He provided me with a complete explanation of what he would do, as well as safety information for the days following the nest removal.
Description of Work: I have a quarterly plan for interior/exterior spraying and rodent baiting. I called to have a yellow jacket nest removed from a shrub (between my regular visits). The extra visit was no charge.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT H.
07/2013
5.0
pest control
  + -1 more
It went fine. I was very satisfied.
Description of Work: I had mice in my house, they sealed up the openings and put mouse traps in. They came around and replaced the mouse traps that were used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles P.
07/2013
5.0
pest control
  + -1 more
I could not be more impressed with NW Pest Control. I own 2 units in a triple decker and there was a bed beg issue. Julie, Chris, and Eric have been wonderful. They have worked directly with the tennants to schedule appointments and any follow ups and kept me updated throughout with calls and documentation. I immediately signed up for their year round service. They have been professional, courteous, and patient. I would highly recommend.
Description of Work: Bed Bug Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK C.
07/2013
4.0
pest control
  + -1 more
The providers seemed professional and knowledgable, and came when they said they would. Scheduling of appointments was quick and easy. Unfortunately these efforts had little effect on our mouse population as none of the traps or bait seemed to be effective. They suggested that since we are in a triple decker it is impossible to really get rid of mice without a full building plan. We may eventually try that, but are not sure that more of the same traps in more locations will do the trick. Bottom line: NW Pest Control was professional and easy to deal with, but I can't really vouch for the effectiveness of their methods.
Description of Work: This was a Big Deal 3-month mice control package. NW Pest Control came a total of 4 times to add traps, change bait, and block access holes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Jeremy S.
07/2013
5.0
pest control
  + -1 more
It went very well, they get rid of our pests. I liked that he was very thorough, he explained everything that he was doing and explained what didn't happen, he was careful in what he did and gave me suggestion on how to avoid it in the future; so that's why they're terrific.
Description of Work: NW Pest Control Inc did an inside extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Susan G.
07/2013
5.0
pest control
  + -1 more
Have had other services come in and place traps. I have had the best results I've ever had in ten years with Northwest's system. Highly recommend.
Description of Work: mice control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
07/2013
5.0
pest control
  + -1 more
I'm very happy. They do a great job!
Description of Work: I have a quarterly service with them. They came by for a regular treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Michael C.
06/2013
4.0
pest control
  + -1 more
Good so far. Haven't seen more than 1-2 ants inside the house since about 3 weeks following the treatment
Description of Work: Outside treatment for carpenter ants. The service call took about 15-20 minutes. A little pricey.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from NW Pest Control Inc
Thank you for your business! I spoke with the technician and he indicated that due to a graduation, you only wanted to exterior done at the time of the service. Your treatment does have a warranty to 3/1/14 and does cover both interior and exterior. Feel free to contact us at any time to schedule an interior service if it is needed.

Theresa D.
06/2013
5.0
pest control
  + -1 more
NW Pest Control inspected the house for past and present termite damage and activity. The house has had some minor activity in the past but there wasn't a problem a current problem. After discussing it over with Andrew, I decided to set up an annual contract with bait stations all around the house. True to his word, when the stations were removed by another contracting, Andrew came back and re-installed the stations. But he went above and beyond and mentioned that two of the stations were actually missing. Andrew installed two new stations free of charge. Thank you!! :)
Description of Work: Set up termite baiting stations around the house and shed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

bob P.
06/2013
5.0
pest control
  + -1 more
Great - but will see if sentricon system is effective -
Description of Work: treated basement and exterior for ants and other crawling insects. set mouse traps. installed sentricon termite monitoring system around perimeter of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KAREN S.
06/2013
5.0
pest control, animal removal
  + 0 more
The technician was very pleasant and showed up during the timeframe that had been set. He checked out our problem with birds in our bathroom vent and birds making nests in part of the soffit. He quoted a price that was very reasonable and said he could start the work immediately. We were thrilled he could do the work on the same day and told him to go ahead. Since then, no more birds in our vent and there's a lot less birds by the soffit. We're very happy with the work done by NW Pest Control and will use them again if we have another pest problem.
Description of Work: Installed a guard over our bathroom vent and installed some screws in a part of the soffit where birds were building nests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sharon A.
06/2013
5.0
pest control
  + -1 more
They were good. I've used them a couple of times. I would refer them immediately. They are coming back this coming week because the bats are back and we called them right back out again to take care of it. I thought their pricing was reasonable. They were really fabulous to work with.
Description of Work: I used the "Big Deal" that I purchased for the services of NW Pest Control. I called them about bats. They got rid of them for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Kathleen W.
06/2013
5.0
pest control
  + -1 more
It was an Angie's List Big Deal purchase that I made. It was very good. I paid $85 for the yearly program with them so it's quarterly.
Description of Work: NW Pest Control Inc was just here again yesterday for bug and mice control inside and outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ross P.
06/2013
5.0
pest control
  + -1 more
We have been renewing our service plan with them for several years. They have been easy to deal with when we have scheduling problems. The techs have always been very nice and willing to answer any question. We have a large crawl space downstairs that we bait for mice. I am certain we are not one of their favorite stops, but they always do the job with a grumble. I especially like the part where they will come back if we happen to have a swarm of bees show up that we want to ward off . It is part of the service plan.
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$655

Erinn K.
05/2013
4.0
pest control, animal removal
  + 0 more
They came and put some poison things around. NW Pest Control Inc's did the job just as I thought.
Description of Work: I used NW Pest Control Inc's complete interior mice inspection, treatment & prevention package.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$129

June E.
05/2013
5.0
pest control
  + -1 more
I have a contractor were they will be out this June. They are excellent, the service rep that came out was extremely nice, professional; knowledgeable they are accommodating and gracious.
Description of Work: They came out for pest control, they were able to stop the mice from getting into my home during the winter time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

28 Edge Hill Rd, Waltham, MA 02451

http://www.nwpestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
15310

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

NW Pest Control Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

NW Pest Control Inc accepts the following forms of payment: Check,CreditCard
Yes, NW Pest Control Inc offers free project estimates.
Yes, NW Pest Control Inc offers eco-friendly accreditations.
No, NW Pest Control Inc does not offer a senior discount.
No, NW Pest Control Inc does not offer emergency services.
Yes, NW Pest Control Inc offers warranties.
NW Pest Control Inc offers the following services: Pest Control & Extermination - Trapping & Wildlife Removal, Termites, Carpenter Ants, Rodents, Bees, Spiders, Mosquitoes & Ticks. Screening, Patching, Exclusion Work, Real Estate Inspections, Chimney Cap Installation, Fly Machine Installation & Rodent Demo Reports.
Lawn Care & Agriculture

Contact information

28 Edge Hill Rd, Waltham, MA 02451

http://www.nwpestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM