NEW ENGLAND DRYER VENT SERVICE, LLC is your industry expert in WALTHAM. We pride ourselves on our extreme professionalism and attention to detail. Our customer satisfaction guarantee will assure you we will not leave your property until you are completely satisfied with our work. As a family owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today we look forward to working with you!
Both the owner and the technician were polite, knowledgeable and professional. I needed to replace an old broken dryer vent, have the lint cleaned out of the dryer, and bring the system up to code. I spoke with Mike, the owner, on the phone, and he explained what needed to be done and why, and gave me a rough estimate of the job. The technician, Jason, showed up exactly on time, looked at the job, explained it to me, and gave me the price. There was never any pressure. He did a great job! He showed me the finished work and explained what he had done and why. He cleaned everything up afterwards and disposed of the trash. I like that it?s a small company where both the owner and the technician are invested in providing great service. They both have many years of experience in dryer vent service before starting this company. They are very skilled and knowledgeable and customer satisfaction is very important to both of them. I would definitely recommend this company!
Rating Category
Rating out of 5
$530
Soner T.
01/2025
4.5
They are really good guys
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elise D.
01/2025
5.0
They scheduled the next day after I called, and the technician was so friendly and clear to me in explaining the repairs that needed to be done and why. In and out in an hour!
Rating Category
Rating out of 5
Alex D.
12/2024
5.0
NEW ENGLAND DRYER VENT SERVICE company went above and beyond to complete the project and fix everything that was done incorrectly during construction. Despite absolutely inaccessible crawling space, in addition to cleaning they created the new vent line to go outside on the 2nd floor with the new output outside. They were in time, very meticulous and cleaned everything after the work was done. I definitely recommend this company to everyone including friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Katelyn T.
11/2024
5.0
My dryer vent was so dirty! Mike the owner was so polite and helpful when I called to schedule the appointment. Jason the technician was very professional and on time. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Joe L.
11/2024
5.0
I contacted Mike and his team to help with an issue i had with an electric dryer that was not working well. Another company had come out and told me I would have to replace the whole vent system and open up walls to do so! Turns out that was not the case. Jason inspected the vents and all I needed was a cleaning. The honesty and transparency was very appreciated! I will be using them for my yearly cleanings from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$201
Colin C.
11/2024
5.0
The amount of lint that was in the dryer vent, I had no idea. I would most definitely recommend New England Dryer Vent service LLC for all your dryer vent cleaning and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cesar S.
01/2022
5.0
Professional and courteous!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Jenna W.
11/2021
5.0
On time, friendly, professional. Explained the issue and how to avoid any further issues. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bertina L.
10/2021
5.0
Professional. On-time. Very thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Connie K.
05/2021
5.0
Was prompt and on time. Very personable and explained everything he was doing and am going to set up a yearly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa Z.
05/2021
5.0
Excellent in every way!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Perry James L.
05/2021
5.0
Very professional & knowledgeable about dryer vent services....
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robin S.
05/2021
5.0
He was prompt and good at explaining what he had to do
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan S.
04/2021
5.0
no comments
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
E.G. S.
04/2021
5.0
It was a good experience!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis A.
04/2021
4.5
On time, efficient, explained the maintenance and repairs. Was masked, tidy, and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Darnella M.
02/2021
5.0
On time and very professional Explained services provided and cost upfront and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie S.
01/2021
5.0
Very professional! Was on time and thorough!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katy S.
01/2021
5.0
Very quick and professional. Gave me a discount because my dryer hose is so short. Highly recommend RVA Dryer Vent Service for cleaning out your dryer vents!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kokila A.
10/2020
5.0
He can on time . Wore mask and did a goof job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jackie F.
09/2020
5.0
He was prompt and gave me a quote on the spot to replace the shoddy dryer ductwork in the home I purchased. He was able to install it quickly and reasonably. Great to deal with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer K.
09/2020
5.0
We needed urgent service and they were the only local company that was able to squeeze us in within 24 hrs of calling. The gentleman that came out was on time and polite. He discovered and corrected a potential fire hazard in our home. 5 stars all around! We will use them for any dryer vent issues in the future. Thanks RVA Dryer Vent Service!