Lexel Moving & Storage

The men that came, Shawn & Milan were very efficient. They called to give us an ETA and did a great job of communicating with us. They handled our furniture and belongings with care. Overall just a great experience. The only feedback I would give is that the company should inform you of all the additional expenses up front. It costs a little more than we anticipated but still much cheaper than any other moving company around. I'm glad we used the Angie's List discount because it saved us half the costs.

Well - no incidents, on time, on budget.

We moved from a 3 bedroom room apartment to a 3 bedroom house. We had an awesome experience with the team. They worked almost non stop and didn't charge us for breaks taken by the team. They were honest, professional, and hard working. I would highly recommend them and we will be using them again. The only opportunity was they arrived an hour later than promised which made for a tight window since we had to serve the elevator in the apartment. They still finished at the time they stated so in the end it all worked out great.

Efficient, friendly and professional. Would hire again!

It was mixed-up and confused from the beginning. It took a very long time and the team was not prepared with the right equipment. Even the storage unit management, who witness hundreds of moves, mentioned to me that it was not going well. To be fair, Lexel understood that there were problems that they were responsible for and we came to an agreement about payment. But it was still expensive and more than I and the witnesses at my storage unit felt was appropriate, and 3 times the estimate.

Reasonable quote was provided. Movers were careful, efficient, punctual, friendly, and I am happy with the service over all. Would definitely recommend to a friend or use them again.

Our new house has plenty of stairs and it was not an easy move but the 4 guys that helped us where unbelievable (3 Alex and a Greg). They were friendly or courteous and never complained about the multiple trips to the third floor. They worked tirelessly for 10 hours straight and I got tired just watching them. I would hire them again in a heartbeat.

It was okay! We had a little bit of a problem, but we got it worked out in the end. What happen was, they did some damage to the piano. When I called them about it originally, they kind of seemed like they weren?t inclined to cover it. But then I got a more experienced person on the phone. Because they were trying to tell that initially I should have been charged more money, but wasn?t because my place is on the third floor. The person who originally took my order was supposed to charge me more for it being on the third floor. I said, well the fact that you didn?t charge me is really sort of your issue and not mine, because I told them where they were bringing the piano. So, you just need to eat that cost! So basically, what they were trying to do is make it so that they were charging me more in the front, and that way they didn?t have to pay anything out on the back end for damaging the piano. So, it ended up being washed, because they agreed to reimburse the cost of getting the piano repaired and eliminated the charge of going to the third floor. So, it ended up working just fine in the end. The guys who came and did the work were decent. It was not them that I had the problem with, it was someone in management and that was a low-level person anyway. But, then we sorted it out. They were on time.

Fantastic service. The movers were on time, took great care with our stuff and worked very hard. Throughout the long, tiring day, they were all friendly and personable at all times. We have already hired them back for a couple more projects and highly recommend them.

The movers were punctual, efficient, courteous, and got the job done. They were helpful with us trying to fit our 2 bedrooms worth of stuff into a smaller place.

It went very well. The two young men who were sent out did a great job. They were very careful with everything and made sure that all items were properly unloaded and placed. I would unhesitatingly use this service again and would also recommend them highly to anyone who needed a moving service.

Nick and Gilindo were the movers. They started half hour sooner than the window I was given (8:30am), packed up set within half hour, on the road to my house and done by 11. They wrapped up each piece tightly so nothing would come loose. They were professional, courteous, offered numerous time to help us move something out of house, etc. Price was extremely reasonable as well (I used their coupon on Angie's List, AND they did the move on a Sunday so I didn't have to miss work. I'm confident that a big move would have gone just as smoothly. All around great! I would highly recommend them.

Lexel Moving & Storage made our move so incredibly easy from the second I originally contacted them for a quote straight through to the end of the move. I had an order set on-line that I could manage if need be. The quote that I was given was actually higher than I ended up having to pay at the end of the move you pay only for the amount of time needed for the move. On the day of the move, I had all of the boxes and furniture staged and ready to go, which made the move easy. Nick, Greg, and Galindo showed up right on time. Throughout most of the load, 2 people moved things outside while 1 packed the truck. I HIGHLY recommend 3 movers. I originally wanted to hire just 2 people, however after discussing with the move coordinator decided on 3 and boy was it worth it!!! Everything from communication during the move, to the unloading and setting up of furniture was so incredibly easy and the crew took GREAT care of everything. Nick, Greg, & Galindo - THANK YOU for making the move process so easy!!! If I need movers in the future, you will be the first people I call!!

Alex and Sherman showed up within the time window and were AMAZING. Personable, efficient, and super-helpful. Alex in particular really knew what he was doing. They even took apart our bed frame (that we thought might fit up the stairs but turns out wouldn't) and put it back together again. If I need to move anything ever again, I'm hiring these guys in a HEARTBEAT.

These 2 guys were great. Got everything done in 3 hours. They worked really hard.

Showed up on time and everything went smoothly. They were able to move everything within two and a half hours. They were friendly and careful with the furniture. Would definitely recommend Lexel Moving!

Exceptional! Hands down best moving service provider I have ever used. The crew was professional and actually cared about my possessions enduring furniture was fully protected from any scratches, aware of my hardwood floors, patient with my changes to furniture placement. Lexel went above and beyond. Pricing was more than reasonable.

They arrived on time and made the move really smooth and easy.

The gentlemen who packed me did an okay job. They were certainly fast and efficient. However, I imagine they must turn off the reason section of their brain in order to robotically go about their task. Example: I actually unpacked a dirty diaper wrapped in newspaper and carefully tucked away in a box!!! More importantly, I told them that the one thing they couldn’t pack up was my son’s basketball, and we agreed that it would be set aside in a certain area of the house that they wouldn’t touch. When I brought my son home from daycare and he saw the house full of boxes, he was confused and uneasy. As I expected, the one thing he wanted to see was his basketball, but when I went to the corner to get it, it was gone along with everything else I’d put aside. I had to open 8 boxes that night to find the ball. The bigger issue came two days later when they were 9 HOURS LATE for my move. NINE. They had called several days before and asked if I would be willing to change my move time to 2pm instead of 8am for $50 off the price. Because I would have to arrange childcare in that case, I told them $50 wasn’t worth it to me to change it. They said they couldn’t do any better than that, so we agreed to keep the original time. At 9am the day of the move, I got a call saying they wouldn’t be there until noon. I said that was unacceptable because I had to leave to pick up my son at 5pm at the latest. They said they would be done by 5. I was skeptical, and they said basically nothing. So I called a friend and asked him to pick up my son. I then drove the hour and half to my son’s daycare and back to drop off a car seat so my friend could get him home. At 1:30pm, they called again to tell me that they were finishing up at the other location and would be to me in 45 mins. At this point, it was very clear that they were not going to finish before my son’s bedtime, so I had to call my friends again and ask if he could spend the night. Keep in mind he had no pajamas, no toothbrush, no sippy cups sent with him for this impromptu sleep over. The movers actually showed up at 5pm. They finished just after midnight. They had the gall to start complaining about how much stuff I had around 9pm. One of them asked for a beer when they finished. I did and do try to remind myself that the actual men who moved me did not likely cause my move to be so awful. I’m sure that was someone making unethical and calculated decisions in an office somewhere. Clearly they had a conflict in their scheduling, and tried to buy a way out of it with $50. The thing that makes me the angriest is if they had just said, “We’re sorry, but we’ve had a conflict and we need to change your move to 2pm”, I would have been annoyed, but I would have been able to plan for it. My son would have had pajamas to sleep in that night. I would have known that he would not have been spending the first night in the new house and could have changed other plans I had to get him acclimated. The way they handled it showed no respect for their customers. Once they had made the choice to screw me over, no real attempt was made to try and make it up to me. I think the foreman said he was going to wave a $35 fee. When I reminded him that I was originally offered $50 for a 2pm move, he upped the discount to $50. This move was probably the worst experience I’ve ever had with a service provider of any kind. Strongly DO NOT recommend Lexel Moving.

They were fantastic. They showed up on time, did their job and left.

Great experience! Lexel is very responsive to online request and phone calls. It was easy to setup free on-site estimate, and the estimate was pretty accurate. We hired 3-man crew with truck. They arrived exactly on time, and didn't waste any second. We were very impressed that they loaded everything in just a little over 4 hours (including wrapping furniture, flat screen TVs and dissembling beds and computer desk). They skipped lunch and unloaded everything quickly too. They were very professional, and took good care of everything they handled. After loading and unloading, we did inspection together to make sure nothing was missed or damaged. Final billing was accurate and easy too. They are so far the best moving company we have hired, compared to our previous experience. So, a big thumb up to Lexel!!

The movers were amazing. They arrived when they said they would and completed the job with time to spare. They were very helpful and keeping asking us if there was anything else they could do for us. We will certainly call them again for next time.

Moving truck they brought was too small, despite our informing them in advance that we had needed a bigger truck for our last move. I got charged $60 extra for them to carefully pack up a cheap Ikea shelf (without asking me if I wanted them to) - this is probably how they keep their quotes so low - they add unnecessary and unapproved "extras" during the move. We ended up having to make 4 or 5 trips in our car for the stuff that they couldn't fit in the moving truck, but they had room to carry one of the mover's bicycle in the moving truck. Glad I could pay for that!

This was a great experience, start to finish. We received a visit for a quotation, where they thoroughly walked through the house, taking notes - by the end of the day, we had an emailed quote that was a fixed price, and included packing materials, a day of packing, a day of loading, 2 days of storage, and a day of unloading. They were very, very responsive via email, and the crew was outstanding. They were very efficient, packed our things carefully, and padded the furniture. Only one piece of chipped furniture, and they recorded the damage carefully. The crew was extremely polite and pleasant, and obviously had a lot of experience. I'd hire them again in a second!

Lexel provided an arrival window of 1-4pm on the day of our move. They then arrived a couple hours early, while we were still finishing up. The truck they brought was maybe 16-18' long, and having moved our household in the past we expressed concern that not everything would fit (the last time we moved we had a 26' truck!) (we also told them this when booking the service). The fellow from Lexel kinda brushed it off, and said let's just see how much we can fit (spoiler: NOT everything!). We then walked through and showed them a couple furniture items that did not need to be moved and they got started. The movers worked very hard: 2 of them brought items to the driveway to be staged, while the 3rd put items in the truck. They did fit a surprising amount, and after much insistence, all of our furniture (thank goodness!). They also brought a very large number of moving blankets. I had given them my furniture list so they should of been able to bring an appropriate amount. This took up a lot of space in the truck which could of been used for items they could not fit. I was not happy when I saw them unloading (and then re-loading) what appeared to be one of the mover's bicycle from the truck (taking up space in the already too-small truck, taking up time I am paying for loading and unloading this item that is not mine). They also didn't listen during the walkthrough, as the furniture items that we told them didn't need to be moved were brought down from the 3rd floor. Thankfully, we caught them before they brought it all the way out to the truck, but we didn't appreciate having to lug it back upstairs when we came back to clean. They also kindly wrapped a cheap Ikea shelf in moving blankets/tape, which we appreciated until we were billed something like $60 for it at the end - the shelf isn't even worth that much and we would have gladly provided packing materials if we knew they costs sooo much! They also weren't able to fit at least 1 carload of boxes, which we had to come back to get later. All-in-all it took them about 3 hours to load the truck. We moved to a house about 18 miles away. According to Google, this trip takes about 40 minutes. It took the movers about 75 minutes to get there! It looked like they stopped for a break on the way... They arrived and the unloading went smoothly. We just had the floors redone, so we asked them to be careful not to slide boxes and potentially scratch up the floor. They did not listen to this request at all! Unloading took less time, about 1.5hrs, but we also have them unload most of the stuff into the room closest to the front door. I feel like I could've gone with a company with a more expensive initial estimate and ended up paying the same, but not being annoyed by the nickel-and-diming these guys did.