Homestead Plumbing & Heating

Good, professional techician on site. Job seemed to go well. One week later I noticed the surrounding carpet was saturated with water and the condensor pipe was not in place. Not knowing what was casuing the leak at the time, I placed an emergency call to Homestead. No word from owner. Technician did call me back. No emergency service was available but this technician did come by the next day to assess the issue. To their credit, Homestead did reimburse me the water remedication costs without incident. On Oct 4th, I turned on the heat for the first time. Smoke and oder set off all my smoke detectors. Turned off the system. Fire Dept came by. Placed emergency call to Homestead. Told him what was going on. He said he would get back to me. They never did. After a couple of days, I called another company to assess the situation and verify that the system was safe. It was. There was residue burn off the caused the smoke detectors to go off. The work done by Homestead was good. The emergency service I experieced was poor. I was met with hostile email response when I emailed them with the additional costs I had to incur to insure the safety of my HVAC system.