HOME CRAFTED SHUTTER CO

Shutters were ordered in early May. We were told it would take 6-8 weeks to receive them. After multiple emails, we were finally informed that the shutters arrived in Aug. The initial installation was on Aug 24. When Rich arrived, he noticed that the shutters were missing the frames for installation so he could not install one of them and installed the other one without a frame. This meant he drilled holes directly into our window sill. He then returned on Sep 29 with the frame for one of the windows. Turns out the other one wasn't missing a frame after all and could have been installed on Aug 24. The cafe shutters were installed with magnets which is not what we agreed to. The full length one he had installed without a frame was not flush with our window so he needed to move it to fix his original mistake. This meant another set of holes. He said at the time he would return to fix any issues with installation. He did return on Oct 4 to remove the magnets from the cafe shutters and install with hinges which is how it should have been done originally. He did not fix any of the damage done to my window sills during his shoddy installation and now I have to hire a painter to patch, sand and paint the window sills at my expense. I would not recommend this company. They were cheap and as they say - you get what you pay for!