Critter Control of Boston

Animal Removal, Pest Control, Chimney Caps,

About us

Critter Control of Greater Boston has been serving the Greater Boston area in Middlesex, Suffolk, Essex, and Norfolk counties by providing professional animal, pest and wildlife control services since 2003. We provide integrated animal control, pest control and wildlife management solutions which are environmentally sound and ecologically responsible. Critter Control of Greater Boston establishes the standards for excellence in the animal pest control industry and upholds those standards with a professional staff of biologists, zoologists, certified wildlife specialists, animal control officers and anti-cruelty personal.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Integrated pest-animal control and wildlife management solutions, control and/or removal of raccoons, squirrels, pesticide application, insects, rodents, skunks, bats, birds, complete exclusion & repair.

Services we don't offer

domestic animals (pets), Termites, Honey Bees, Snakes, Beavers.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

5.0244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-244 of 244 reviews

Olin L.
12/2018
5.0
pest control, animal removal
  + 0 more
Critter Control of Boston provided exactly the kind of services my house needed, both control and repair. Mike and George are well-trained professionals, always on time for appointments and gave us good advice. They did a wonderful job! I'd recommend them to friends and co-workers.
Description of Work: Rodent control and damage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Critter Control of Boston
Thank you for the wonderful review! If you ever need anything we are always here to help! Happy Holidays!! ~Christine, Office Manager

JAMES A.
11/2018
5.0
pest control
  + -1 more
The squirrel hole in the attic was patched. Mouse traps were set and 4 mice were caught. He was knowledgeable, timely and successful.
Description of Work: Squirrel & mouse control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Critter Control of Boston
Thank you so much for the wonderful review! It was a pleasure working with you and if you need anything at all we are here to help

Lucy H.
10/2018
5.0
chimney caps, animal removal
  + 0 more
On the whole this went well. They were very thorough and explained what they were going to do. They told me I had bats and flying squirrels (the latter being evident as soon as I opened the door to the walk-up attic). Applied full bat proofing (including proofing for the flying squirrels) warranted for 2 years. They did a thorough inspection of the roof and potential entrances; closed up entrances and installed one way gates (and came back to take those out a few weeks later on schedule), and added a chimney cap and also took care of the mouse entrance I knew about. Unfortunately the pesky flying squirrels managed to get back in. They came back promptly to both trap and then find and shut off their entrance. Very thorough and highly professional.
Description of Work: Identifying and removing animals in my attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you for the wonderful review! It was a pleasure to help you and if you need anything we are just a call or email away. Thank you, Christine, Office Manager

Jillian J.
10/2018
5.0
pest control, animal removal
  + 0 more
Love Critter Control! From the minute I called and spoke to Christine on the phone, to meeting Matt at my door to investigate what noises I was hearing in my attic, it was 100% wonderful service! Once Matt diagnosed the issue, (which was only mice and not the family of squirrels or raccoons I had envisioned), he gave me some options and quoted me for what he thought would prevent any future issues, I trusted his opinion and scheduled to have someone do minor repairs on the exterior with a follow up visit where Matt came back in and set up traps in the attic and crawl space. Since the work was done I haven't heard anymore noises in the attic! So thankful for Critter Control!! Recommend them to everyone! Thanks again!!
Description of Work: Pest control inspection, quote, exterior repairs to prevent future mice, follow up visit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Critter Control of Boston
Thank you SO much!! It was such a great pleasure to work with you and if you need us we are always here for you. ~Christine, Office Manager

robert J.
09/2018
5.0
pest control, animal removal
  + 0 more
Matt handled professionally. Use scent and barriers to drive out the family. Trapped one and then blocked the entry. Excellent job surveying the problem, treating and following up.
Description of Work: Raccoons in the eaves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Critter Control of Boston
Thank you for taking to the time to provide wonderful feedback. It was a pleasure working with you. ~Christine, Office Manager

Therese N.
09/2018
5.0
pest control, animal removal
  + 0 more
Professional and courteous service. Very pleased.
Description of Work: bat control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much for providing us with wonderful feedback. It was a pleasure working with you! ~Christine, Office Manager

David M.
08/2018
5.0
pest control, animal removal
  + 0 more
Whole process went great. They came and assessed issue and provided me humane options. We went with the option to put a exclusion fence around shed to prevent animals from making under our shed home. Worked great animals left within a day (or two) and we have not seen any skunks, rabbits, or gophers in the last two weeks. Now we feel our fenced backyard is safe for our puppies to run loose.
Description of Work: Underground Animal Exclusion Fence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Critter Control of Boston
Thank you so much!! We love hearing back from our customers on their experience with us. If you need anything at all please let us know. ~Christine, Office Manager

Lucy H.
08/2018
5.0
pest control, animal removal
  + 0 more
Immediate response and thorough free evaluation, with great information, advice, and sensible plan. I could not be more pleased.
Description of Work: we had a rodent problem and now we have a plan thanks to Matt and Critter Control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Critter Control of Boston
Thank you so much for the wonderful review! It means the world to all of us here. If you ever need anything we are just a call or email away. ~Christine, Office Manager

Eileen M.
08/2018
5.0
animal removal
  + -1 more
I was very pleased with the work. The fencing was installed in one day and the woodchuck trapping took place over a few days (including the use of a one-way door). The area around the deck was cleaned up nicely after installation of the fencing. Updates were communicated to me daily and the work included a 3 year point of repair warranty.
Description of Work: Installed animal exclusion fence around deck and trapped/removed a woodchuck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much from all of us here at Critter Control of Boston. We appreciate you taking the time to provide us with wonderful feedback. ~Christine, Office Manager

Barbara B.
07/2018
5.0
animal removal
  + -1 more
Squirrel was nesting in detached garage. Challenge was that the garage is open to the outside. Matt set traps in various areas over the course of the week and did trap the squirrel. I highly recommend them and would hire them again.
Description of Work: Capture squirrel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much!! We are always here to help if you need anything down the line. ~Christine, Office Manager

George B.
07/2018
5.0
animal removal
  + -1 more
Critter Control provided one of the best experiences we’ve had with any contractor. They were punctual, explained clearly on how they were going to remove squirrels that had chewed a hole in the crown molding near our roof peak and nested in the molding. Matt was clear on what needed to be done both to get rid of the squirrels and to repair the molding and another spot under a gutter that they were also accessing. The trapping was done daily until no more squirrels were evident and then the company completed a seamless repair. They were informative, punctual, honest and a pleasure to deal with.
Description of Work: Squirrel removal and repair of squirrel access points

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much for the wonderful review!! We are always thrilled to hear back from our customers. If you need anything let us know. :) ~Christine, Office Manager

Kathleen H.
07/2018
5.0
animal removal
  + -1 more
Matt came out the next day and installed a cage to trap the squirrel and returned the next day to check the cage. He removed the squirrel and replaced the cage. We caught 2 squirrels. Matt replaced the cage again and checked it until he was sure there were no squirrels. He then patched the hole and it matched perfectly with house. Can’t say enough nice things about him.
Description of Work: There was a squirrel making its home in my attic crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
We are so happy that we caught those bandits living rent free!! Thank you so much for the wonderful review and if you need anything at all, please let us know. :) ~Christine, Office Manager

Pat H.
06/2018
5.0
animal removal
  + -1 more
George was so thorough and professional. The work took two full days, and except for some drilling, we hardly knew he was there. He was great at keeping us informed about what he was doing. The whole area was immaculate when he left.
Description of Work: Clearing crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Critter Control of Boston
Thank you so much for the wonderful feedback. If you need anything at all let us know! ~Christine, Office Manager

Desser L A.
06/2018
5.0
animal removal
  + -1 more
The Process went well. I was informed of the Procedure being utilized and the Progress being made on each visit, The work was done in a Professional and timely manner. The Technician was courteous and very helpful. We are very pleased with the results,
Description of Work: Squirrels and Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Critter Control of Boston
You are amazing! Thank you for the wonderful review and if you need us we are here to help! Happy Summer!! ~Christine, Office Manager

Mark S.
05/2018
5.0
animal removal
  + -1 more
A great overall experience...from Christine who made the appointment to Mike who performed the work. This is a very professional and responsive company. Mike was exceptional...he came in and quickly diagnosed the problem. He provided a fair quote and then quickly removed a bird's nest sitting in a house vent. He was thorough, quick and very pleasant. He even painted the vent cover screen to match the hose color which was unexpected and greatly appreciated. Mike is a true credit to the company. I would certainly recommend Critter Control to anyone need wildlife removal services. They are a pleasure to work with.
Description of Work: Removed bird's nest

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Critter Control of Boston
Thank you so much [Member Name Removed]! I love hearing back from customers on their experience with us. We were so very happy to help and if you need anything at all in the future we are just a call or email away. ~Christine, Office Manager

Greg Z.
04/2018
5.0
animal removal
  + -1 more
Critter Control was very quick to respond. The process was smooth, they removed the birds right after giving us an estimate that was fairly priced. Would definitely hire them again.
Description of Work: Removal of birds/nest from an air duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Critter Control of Boston
Thank you for taking the time to write us a wonderful review. We were happy to help and if you need anything in the future please don't hesitate to contact us. Thanks again! ~Christine, Office Manager

Hayat I.
03/2018
5.0
pest control, animal removal
  + 0 more
Traps were set; no squirrels trapped; holes were temporarily closed, with recommendation for more permanent work by our own contractor. Warranty for four to five months. Photographs were provided for the work to be done. Planning to do work in a month. Matt has offered to advise our contractor on work, if necessary. Matt R. is a professional; very personable and friendly.
Description of Work: Squirrels in attic

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

Response from Critter Control of Boston
Thank you so much for the wonderful review. We appreciate you and your business. If you need anything in the future please let us know. Christine Office Manager

Justin G.
03/2018
5.0
pest control, animal removal
  + 0 more
Perfect! Matt came over, inspected our roof line and discovered it was completely open. He suggested closing off the open gap below our roof-line with metal cladding, installing two one-way doors in that to let the critters out and setting up traps. The work took a little time to set up (1.5 days) but once done he monitored the traps on a regular basis. The critters departed our walls within about 2 days, and have not returned since.
Description of Work: We needed squirrels removed from inside our walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Critter Control of Boston
Thank you so much for the review! It was our pleasure to help you solve this issue and if you need anything we are just a call, email or text away. Thanks a bunch again! Christine, Office Manager

Eleanor S.
02/2018
5.0
animal removal
  + -1 more
It was great. Matt responded right away and came over and removed a squirrel nest. Then we had to coordinate timing with the solar installers, who had to fix the chewed wires and reinstall panels. Coordinated so the squirrel guards would be installed the next day. The installer (Adam) was fantastic. Highly recommend these guys!!!!
Description of Work: squirrel guards for solar panels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,145

Response from Critter Control of Boston
I am thrilled you took the time to write such a great review!! We are truly the lucky ones to have such a great crew and wonderful customers. If you ever need anything please call me right away! Thanks a bunch!! ~Christine, Office Manager

Vickie G.
01/2018
5.0
pest control, animal removal
  + 0 more
Great. Critter Control found the entry point, put a one way door so they could leave and not re-enter. After a period of time the hole was patched. No more critters! The service was excellent with the opportunity to ask questions. The responses were informative. Mike was always patient and responded to my calls immediately. It was pleasant working with him.
Description of Work: squirrels in the dormer walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much for the review!! Mike loves what he does and it shows in the work he does. From all of us here we thank you immensely! Happy weekend!!

Jonice W.
12/2017
5.0
animal removal
  + -1 more
It went exceptionally well. I'm always skeptical when seeing companies with long strings of only rave reviews, but Critter Control was incredible and fully deserves them. They promptly responded to my initial call, sent me daily status emails regarding what they caught and where things were in the process, and did a very nice job on the repairs. I was particularly impressed in that they quoted me not only the cost of addressing the squirrel problem, but also several other roof and siding-related repairs that I had been needing to get done for a while and would be a problem for me to do myself (such as missing rake edge flashing that required a long metal brake to fabricate). The field manager working with me, Ben, walked me through the items he had identified on the quote and explained the value and need for everything identified - no hard sell to do everything, just his view on what could be considered and why I might need it and why it might not make sense for me.
Description of Work: I had squirrels making a nest in my soffits high up on a gabled, two-story house. They tore out the soffit panels to gain access, and as a die-hard do-it-yourselfer, I figured I could handle this. I was wrong and discovered this is a complex job that requires trapping and daily attention until all animals are gone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Critter Control of Boston
Thank you so much!!!! We appreciate these reviews and the time you took to write it. Ben loves what he does and it reflects in the work he does. Thank you so much again from all of us here and if you need us we are a call or email away. Happy New Year!

Jennifer G.
11/2017
5.0
pest control, animal removal
  + 0 more
They set a 2-hour window for an inspection, and shorty before the window, the inspector, Matt Roberts, called to give an exact time (in about the middle of the window). He showed up exactly on time. After spending about 20 minutes on ladders, checking my roof all over, Matt said he saw no signs of squirrels, and that - given that my tenants had seen mouse droppings - they were probably mice, which they could set traps for, but it would cost several hundred dollars and I should either do it myself or hire another company that specializes in this. In addition, he gave me photos of the roof to share with the solar panel company, because some of the shielding was coming loose. Overall very professional, punctual, gave me useful information, and didn't even charge me for the site visit. I will definitely call them if I have actual animal removal issues.
Description of Work: I called Critter control because I heard animals in my roof and assumed they were squirrels. In addition, the day before the inspection my downstairs tenant reported they'd found mouse droppings, so I figured I'd have them check that as well.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
We love to hear back from our customers and we aim to give top notch service. Please do call us if you ever need anything in the future. Happy Holidays!!

Laura S.
11/2017
5.0
pest control, animal removal
  + 0 more
So far so good. Will update later today after Ben comes/goes
Description of Work: We have a squirrel wrecking havoc in my kitchen. I called and spoke to Christine in a panic as i am home with my 4yr old during the day. She was kind and able to get me an appt the next day. She also suggested calling back after hours if i felt the need to have someone come out at night. I called and Mike was the on call specialist. Unfortunately we live in an area where they dont handle after hours calls but he had a tech still out that happened to live in our area or close by and was happy to come by on his way home from work. Adam came...explored my basement set some traps and felt confident it wasnt still in my house. We felt better knowing the traps were set and could rest easy. Ben will be back today and judging by how awesome everyone else is that we've dealt with i have no doubt he will get the job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
Thank you so much [Member Name Removed]!! So happy we finally got the little bandit who was terrorizing you!! Let me know right away if you need anything in the future.

Christine D.
09/2017
5.0
pest control, animal removal
  + 0 more
Critter Control was great. I had raccoons jumping on my roof at night and chewing the rubber portion. Mike came out the day after I called, explained the process and set traps for a week. He caught 3 of them and showed me where they were accessing the roofline. Fortunately they didn't get in the house. Mike was very professional, accessible, and understanding as he explained everything.
Description of Work: Remove raccoons chewing on my roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from Critter Control of Boston
Thank you so much for taking the time to write us a wonderful review. It was our pleasure to work with you.

Barbara L.
09/2017
5.0
pest control, animal removal
  + 0 more
It went very well. They arrived when they said they would and completed the work quickly.
Description of Work: I needed to have around my porch blocked off to prevent skunks from getting in. They also set up a one way door so when the skunks left they couldn't get back under my porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Critter Control of Boston
We all appreciate you taking the time to write us such a wonderful review. Thank you so much! If you need anything else in the future please call us right away. :)

Contact information

28 Thayer Rd Unit 8, Waltham, MA 02453

http://www.crittercontrolofboston.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
20-PLIC-7305-REN
Trade License Locale
MA
Trade License Authority
Massachusetts Department of Agricultural Resources - Pesticide Program
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal Removal,
Pest Control,
Chimney Caps,
Animal Fencing

FAQ

Critter Control of Boston is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Critter Control of Boston accepts the following forms of payment: Check,Financing Available
No, Critter Control of Boston does not offer free project estimates.
Yes, Critter Control of Boston offers eco-friendly accreditations.
Yes, Critter Control of Boston offers a 5% senior discount.
Yes, Critter Control of Boston offers emergency services.
Yes, Critter Control of Boston offers warranties.
Critter Control of Boston offers the following services: Integrated pest-animal control and wildlife management solutions, control and/or removal of raccoons, squirrels, pesticide application, insects, rodents, skunks, bats, birds, complete exclusion & repair.
domestic animals (pets), Termites, Honey Bees, Snakes, Beavers.

Contact information

28 Thayer Rd Unit 8, Waltham, MA 02453

http://www.crittercontrolofboston.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed