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Boston's Best Chimney

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Boston’s Best Chimney is your one stop chimney service company specializing in every aspect of chimney maintenance and repair. We feature chimney sweeping, chimney relining, chimney repairs, chimney rebuilding and chimney restorations at competitive rates. BBC has provided top quality service to homeowners and businesses in and around the Boston area since 1989. We have received numerous accolades for our old world craftsmanship and new world technology. Boston's Best Chimney has over 35,000 satisfied clients and is well respected in the local market both among homeowners and realtors. In addition to our residential homes serviced we have extensive experience with commercial venting. Award winning.

Business highlights

35 years of trusted experience

Services we offer

Chimney sweeping, repairs, reline or rebuild, masonry repairs, tuck pointing, animal removal, blockage removal, raincaps, dampers, all fuel chimneys, gas logs, gas inserts, waterproofing, snow removal.

Services we don't offer

Restaurant flue, dryer vents, air duct cleaning, cabinet making, tree removal and roofing

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8506 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 451-475 of 506 reviews

Kathleen L.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin G.
09/2015
5.0
chimney repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

JOHN M.
08/2015
5.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: 12 hours to repoint the chimney. Quality A- Comes with a 10 year guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

George H.
07/2015
5.0
chimney repair
  + -1 more
They were outstanding!
Description of Work: they installed a liner in our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirstin S.
07/2015
3.0
chimney repair
  + -1 more
unknown
Description of Work: They were prompt, courteous and timely but the service was performed by an admittedly junior person while the senior person came to tell me the findings at the end. I was then told that all of my chimneys needed extensive work (although one was relatively new!). I was told a flu was broken (which I checked out after they left and confirmed they were incorrect). They told me they couldn't really see my chimneys properly without doing much more expensive reviews (shocking). I felt that the $100 analysis was to catch me in spending thousands more with them. I did not trust the advice I was given.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Response from Boston's Best Chimney
I'm sorry you were not completely satisfied with the service you received. I do see that we were doing some training that day, but as you stated, accompanied by a seasoned technician to review and present findings. The overall findings from the visit are actually very good. Minor, but yet still important, notes were made. Due to the construction of the chimney there were some concealed areas that could not be seen visually. For liability reasons, we are not able to certify that these areas are in tact without getting an official look, and the internal camera inspection is the only way to gain access. This is recommended and regulated by the Chimney Safety Institute of America (CSIA). There was no mention of a flue being "broken" on the inspection report, but it was noted that two of the four fireplace dampers are in need of some minor tweaks to get them fully operational. I'm not sure which one you "tested". We are always available should you have any questions on our findings and the terminology we use. We're happy to help.

Diane S.
07/2015
5.0
chimney caps, chimney repair
  + 0 more
unknown
Description of Work: Andrew and team were outstanding! We had a lot of work done on a 100+ year old chimney. Installed a 45ft 6" chimney liner, chimney cap, re-pointed 3 rows of joints on top of the chimney, water proofed around the chimney and the roofing. 4 men installed the liner,in the morning and the remainder of the work was completed by the end of the day.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Ellen W.
06/2015
4.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: Ground out chimney mortar and remortared. Rebuilt top and sealed everything. Waited for 2 major rainstorms to see that no leaks were occurring. Apparently, a quality job on the chimney. Our only gripe: they hosed off the ground out mortar on the roof which made a mess of the patio, the furniture and the walkways. Also, filled the gutter with an inch of the mortar dust which I had to clean out. (Didn't notice any of this until they had left.)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ellen H.
05/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: I use this provider regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laima K.
05/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Cleaned an old and dirty chimney. Gave estimate for liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
05/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David C.
04/2015
5.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: Installed a chimney liner and fixed the brick work on the chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandra K.
04/2015
5.0
chimney caps
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Lorenzo M.
03/2015
1.0
chimney repair
  + -1 more
unknown
Description of Work: They said that they did not service the Brockton area,I don't understand why they advertise in this part of the state if they don't do work here.

Rating CategoryRating out of 5
responsiveness
1.0


Rina M.
03/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175.5

kevin S.
02/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: they cancelled the original appointment because of the weather.....quite understandable and plenty of notice. They arrived promptly for the second. |quick, courteous and polite. cleaned up all the mess that is ubiquitous for chimney cleaning. Didn't push too hard for the upsell.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Maureen C.
02/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: They cleaned our very dirty chimney, it was waaayyyyy overdue. The guys were here early, they were very polite and professional, and they worked long and hard to get our chimney clean. They were careful to be clean, and leave the area better than they found it. I give them an A+.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Wendy D.
02/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Examined chimney for liner. The only one to notice cutout that would prevent liner form going it smoothly. Peter was great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Avni A.
02/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James O.
01/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: We recently purchased a condominium that had a fireplace in the living room. Our housing inspector recommended that we have the fireplace cleaned. I saw the offer on Angie's List and read the reviews. |They came on time and were done in 40 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Claudia G.
01/2015
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: I had bought a coupon for cleaning and ended up needing a new liner and insulation or I would lose the use of my chimney. They gave me a reasonable price. They were a little behind in scheduling, but squeezed me in before the holidays.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,949.5

Eugene D.
01/2015
1.0
chimney repair
  + -1 more
unknown
Description of Work: Didn't call back for three weeks. When they finally called ," sorry to busy to late in the season."

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Boston's Best Chimney
This doesn't sound like something we would say. Our contact time is always within 24 hours and we work year round. We're happy to sweep the chimney any time of year.

Dan A.
01/2015
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reen G.
01/2015
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: cleaned fireplace, scrubbed flue (went on roof), checked downstairs coal stove and pointed out and explained incorrect installation (I've never used it but good to know)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dennis G.
01/2015
5.0
masonry, chimney caps, chimney repair
  + 1 more
.
Description of Work: Pointing if chimney and new cap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$1,000

Patricia C C.
12/2014
5.0
chimney sweep, heating & air conditioning/hvac, chimney repair
  + 1 more
They were great!
Description of Work: They cleaned the chimney and accessed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
126455
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
06/02/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry,
Fireplaces,
Heating and Air Conditioning,
Water Heaters,
General Remodeling,
Roof Ice/Snow Removal

FAQ

Boston's Best Chimney is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Boston's Best Chimney accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Boston's Best Chimney offers free project estimates.
No, Boston's Best Chimney does not offer eco-friendly accreditations.
No, Boston's Best Chimney does not offer a senior discount.
No, Boston's Best Chimney does not offer emergency services.
No, Boston's Best Chimney does not offer warranties.
Boston's Best Chimney offers the following services: Chimney sweeping, repairs, reline or rebuild, masonry repairs, tuck pointing, animal removal, blockage removal, raincaps, dampers, all fuel chimneys, gas logs, gas inserts, waterproofing, snow removal.
Restaurant flue, dryer vents, air duct cleaning, cabinet making, tree removal and roofing

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM