Boston's Best Chimney

Very positive - the person that helped me was Richie, and he could not have been more responsive, understanding, or helpful.

THEY ARE PROFESSIONALS. THEY WERE PROMPT IN GIVING THEIR QUOTE. THEY SHOWED UP ON TIME AND DID VERY GOOD WORK. IN COMPARISON TO TWO OTHER QUOTES THAT WE OBTAINED FROM OTHER CONTRACTORS, BOSTON BEST CHIMNEY WAS EXTRAORDINARILY EXPENSIVE. HOWEVER, BASED UPON THE COUNTLESS NUMBER OF GLOWING REPORTS ON ANGIE'S LIST, WE DECIDED TO ''PLAY IT SAFE'' AND USE BOSTON BEST CHIMNEY SWEEP. WE ARE NOT DISAPPOINTED WITH OUR DECISION TO USE BOSTON BEST CHIMNEY SWEEP; THE CHIMNEY LOOKS GREAT.

JOB WELL DONE OVERALL. TOOK THE TIME TO EXPLAIN EVERYTHING BEING DONE, AND EVEN FOUND A PROBLEM WITH THE CHIMNEY NOT PREVIOUSLY SEEN. DIDN'T PUSH FOR A REPAIR, BUT EXPLAINED WHAT WOULD BE NECESSARY IN THE FUTURE. ONLY PROBLEM WAS THAT THEY TEND TO COME LATE. ONCE THERE, THEY ARE FAST AND POLITE.

THIS COMPANY IS GREAT. THEY WERE VERY PROFESSIONAL, ON TIME, AND CLEANED UP AFTER THEMSELVES. MATT WAS VERY KNOWLEDGEABLE AND FRIENDLY, GAVE US GOOD ADVICE ON A REPAIR WE COULD DO OURSELVES TO HELP CUT DOWN COSTS. THEY ARE HIGHLY RECOMMENDED. I WOULD USE THEM AGAIN.

PUNCTUAL. THOROUGH. OFFERED GOOD SUGGESTIONS AND OPTIONS.

REP WAS ON TIME AND THEY CONFIRMED THE APPT. IT DID TAKE 3 WEEKS TO GET THIS APPT, HOWEVER. REP WAS QUITE DIRTY (PANTS, HANDS, ETC) BUT WAS POLITE AND PATIENT.

ASKED THEM TO CONTACT ME THROUGH THE INTERNET, BUT THEY NEVER DID. MY WIFE CALLED ANOTHER PROVIDER.

STEVE ANTHONY REALLY KNOWS HIS STUFF. THERE WERE COMPLICATIONS, BUT HIS PROFESSIONALISM AND FRIENDLINESS WERE SUPERB.

VERY HELPFUL, RESPONSIVE; DID THE WORK AT SHORT NOTICE AFTER DETERMINING THAT THE STATE OF THE CHIMNEY WAS DANGEROUS. CAME BY ON WEEKENDS TO FIT IT IN.

EXCELLENT. MATT WAS KNOWLEDGEABLE, HONEST, AND CREATIVE WITH A CROOKED OLD CHIMNEY. WE WERE VERY HAPPY WITH THE WORK.

BB CHIMNEY DID A TERRIFIC JOB. THEIR BID WAS TIED FOR 1ST PLACE. I CHOSE THEM B/C I LIKED FRANK AND THOUGHT HE WAS VERY KNOWLEDGEABLE, AND HE EMPHASIZED THAT HE COULD DO HIS WORK AND CLEAN UP AFTER HIMSELF. THEY DID A GREAT JOB. REQUEST THAT FRANK GIVE YOU A QUOTE AND DO THE WORK. I THINK HE IS VERY COMPETENT.

DANA WAS VERY POLITE, ON TIME AND THE COMPANY WAS VERY EFFICIENT ABOUT CONFIRMING TIMES THAT HE WAS COMING. TWO OTHER COMPANIES TOLD ME I DEFINITELY NEEDED ONE CHIMNEY COMPLETELY REBUILT. DANA SAID THAT WAS AN OPTION BUT NOT ABSOLUTELY NECESSARY. THE PRICE WAS VERY HIGH FOR A HALF DAY WORK FOR ONE MASON AND TWO HELPERS. I WOULD ASK HOW MUCH TIME TO DO AND POSSIBLY GET ANOTHER ESTIMATE.

DANA WAS ON-TIME, KNOWLEDGEABLE, COURTEOUS, QUICK AND CLEANED UP AFTER THE JOB. ALTHOUGH WE HAD TO WAIT A DAY FOR AN APPOINTMENT, THE END RESULT WAS WORTH THE WAIT. WE FELT THE PRICE WAS MORE THAN FAIR FOR THE AMOUNT OF WORK DONE.

INSTEAD OF CALLING FOR OTHER BIDS, I TOOK THE GOOD REPORTS OF OTHERS, ON THIS COMPANY. ONE THING, ONE OF THE HELPERS ON THE FIRST DAY, HADN'T BEEN HERE 15 OR 20 MINUTES WHEN HE ASKED TO USE BATHROOM. I DON'T LIKE TO BE PUT IN THIS SITUATION.

ARRIVED ON TIME, VERY PROFESSIONAL. EXCELLENT MASONS WORK EXPLAINED. CONSIDERATE, REASONABLE RATES. RICHIE MAC EXPLAINED WORK, ANSWERED ALL QUESTIONS, SOLVED PROBLEMS, SUPERVISED CREW. PLEASANT, HARD WORKER. RICHIE KNEW HIS STUFF.

THEY WERE VERY RESPONSIVE AND WERE ABLE TO SEND SOMEONE TO THE HOUSE THE DAY AFTER WE CALLED. VERY KNOWLEDGEABLE AND FRIENDLY. WILL USE THEM FOR THE FUTURE CHIMNEY WORK IF WE DECIDE TO DO IT.

DANA GAVE THE ESTIMATE AND PERFORMED THE WORK. HE WAS PROFESSIONAL AND INFORMATIVE AND WAS ESPECIALLY HELPFUL ABOUT THE ANTENNA, WHICH WASN'T PART OF THE ESTIMATE. THE FINAL BILL WAS THE SAME AS THE ESTIMATE. REGARDING THE B FOR RESPONSIVENESS, ONE VOICEMAIL I LEFT IN HIS INBOX TO CONFIRM THE APPOINTMENT WASN'T RETURNED, BUT HE HAD BEEN OUT SICK.

I WAS VERY PLEASED WITH THE SERVICE. THE ONLY NEGATIVE IS THAT THEY CANCELLED THE FIRST MEETING FOR AN ESTIMATE, THEY DID CALL BUT TOWARDS THE END OF THE TIME FRAME THEY HAD GIVEN ME. THEY WERE VERY APOLOGETIC AND WERE ON TIME FOR EVERYTHING ELSE. STEPHEN WAS VERY PROFESSIONAL AND EXPLAINED ALL THE WORK THAT NEEDED TO BE DONE DURING THE ESTIMATE. THE WORK WAS COMPLETED IN JUST TWO DAYS AND THEY LEFT THE CHIMNEY AREA SPOTLESS. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE ELSE.

EMPLOYEES WERE POLITE AND PROMPT FOR ALL APPOINTMENTS. WORK NECESSARY WAS CLEARLY EXPLAINED AS WERE VARIOUS OPTIONS FOR DEALING WITH PROBLEMS. ONLY MINOR ISSUE WAS AN INTERNAL MISCOMMUNICATION AT THE COMPANY THAT LED TO THE RAINCAP BEING DELAYED FOR A FEW WEEKS. ONCE I CONTACTED THE COMPANY, THEY COMMITTED TO FIXING THE PROBLEM IMMEDIATELY AND FOLLOWED THROUGH WITHIN A WEEK.

PETER EXPLAINED ALL; WAS RESPONSIVE, AND WAS KNOWLEDGEABLE ABOUT WHAT HE DID.

THEY WERE VERY CAREFUL IN DIAGNOSING THE PROBLEM, WHICH ANOTHER COMPANY HAD NOT DONE CORRECTLY. THEY SHOWED UP ON TIME FOR THE ESTIMATE, THEY HAD AN OPENING IN THEIR SCHEDULE FOR THE FOLLOWING WEEK TO DO THE WORK, THEY SHOWED UP ON TIME FOR THE WORK, THEY EXPLAINED EXACTLY WHAT THEY WERE RECOMMENDING TO DO AND HOW MUCH EACH PART OF THE JOB WOULD COST, THEY GAVE ME SEVERAL OPTIONS AND EXPLAINED EACH ONE, AND THEY FINISHED THE WORK QUICKLY, PROFESSIONALLY AND EXTREMELY WELL. THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD WITH A CONTRACTOR. THEY WERE ON TIME, VERY POLITE, VERY KNOWLEDGEABLE, VERY EXPLANATORY, VERY NEAT AND VERY PROFESSIONAL AND DID HIGH QUALITY WORK.

MIKE WAS TERRIFIC TO DEAL WITH - HONEST, STRAIGHTFORWARD, PUNCTUAL, AND DIRECT. UNFORTUNATELY, HE IS A ONE MAN OPERATION, SO I COULDN'T HIRE HIM TO DO THE WORK NEEDED, BUT I WOULD HIRE HIM IN A SECOND FOR A SMALLER JOB.

RICH SEEMED TO DO A FULL INSPECTION FROM THE ROOF AND FIREPLACE (I DID NOT GO UP ON THE ROOF WITH HIM). HE INFORMED ME THAT I HAVE A SMALL FLUE, NO CHIMNEY CAP AND LARGE, NARROW FIREPLACE OPENING. WITH THESE CONDITIONS, HE LISTED POTENTIAL PROBLEMS OF HAVING A FIRE IN MY FIREPLACE AND SOLUTIONS. I'VE HAD ANOTHER CHIMNEY SWEEP CLEAN A BLOCKAGE AND EXAM THE FIREPLACE, BUT WAS NOT INFORMED OF ALL THIS. RICH AT BOSTON'S BEST WAS MUCH MORE THOROUGH. I RECOMMEND BOSTON'S BEST.

EXTRAORDINARILY EXPENSIVE COMPARED WITH OTHER ESTIMATES.

I WAS EXTREMELY PLEASED WITH THE SERVICE PROVIDED BY BOSTON'S BEST CHIMNEY. RICHIE MAC WAS THE SALES REP, AND ALSO CAME WITH THREE OTHER GUYS TO DO THE ACTUAL WORK. HE CAME ACROSS AS A DOWN-TO-EARTH, HONEST GUY, VERY KNOWLEDGEABLE AND NOT INTERESTED IN OVER SELLING ME. IN ADDITION TO THE WORK LISTED ABOVE, THEY CLEANED OUR FIREPLACE FLUE, RELOCATED OUR HEATING SYSTEM VENT, AND BRICKED OVER PARTS OF THE CHIMNEY THAT WERE NO LONGER NEEDED, ALL AT NO EXTRA CHARGE. I PLAN TO USE BOSTON'S BEST AGAIN IN THE FUTURE.