Drycrete Waterproofing

This work went as smoothly as possible. Everything was done on time and done well as far as I can see, good communication, no hassles.

We set up a date a couple months back with Jason. He contacted us to confirm date and time. He always called us back right away with any additional information. He is very detail-oriented and helpful in explaining the process. Jason and his team arrived promptly at 8 am both days. They were very professional and we are very happy with the results! We would highly recommend using drycrete in the future!

They are totally awesome. The guy who runs the company comes out to give the estimate. The guys who did the work did a great job. They cleaned up my basement to look better than what it was when it started.

The overall process went very well. I submitted a request via their website and received a call the next day to schedule a visit for the estimate. We scheduled a mutually convenient time and Jason called the morning of and was very flexible to adjust up to the last minute as I had to walk my son to the bus stop. This level of communication was great as it avoided a situation where he may have arrived and found nobody home and then left. He reviewed the problem area and provided a very detailed description of the recommended solution and clearly answered all of my questions. He provided a quote on the spot. i called back a couple days later and scheduled the date for the installation. Jason and his team mate arrived on time and started right to work. They anticipated a 2 hour job but as they jack hammered and excavated the concrete, they discovered a few large rocks underneath which added to the time to properly excavate the area. There was one VERY large rock (which made sense to leave in place rather than remove) but it prevented the placement of the pump in the originally determined location. Jason was very clear at explaining the situation and recommending a change of the location from the corner of the area against to the house, to the corner against the first step. They completed the work filling in the stones and concrete and cleaned up all excavated material thoroughly. Jason tested the pump and showed me how I can disconnect and remove it for seasonal storage. I would highly recommend Drycrete and Jason for any basement waterproofing work.

It went well. The start date was on target. The workers came on time and worked hard all day. We had to delay a day before finishing due to a plumbing issue and Jason was flexible to allow the the sewer pipe to be installed before cementing the floor back up. Drycrete Waterproofing was a very good company to do business with. I wish all contractors I deal with would communicate as well and had good follow throught like they had with me. The job is complete and we have a dry basement. They are a good company to do business with.

I had a family emergency the night before they were scheduled to come and handed the keys to Jason the next morning and left town for three days. He was wonderful; he called me each day to let me know how the job was going. He then came back when I returned reviewed the job with me. They did a fabulous job and it has been about 6-months since I had the drains installed and have not had a drop of water in the basement.

Emailed drycrete to schedule an appointment for an estimate.My call was returned within three days. [called over the weekend]Jason should up on time as scheduled. He was very professional and knowledgeable about what needed to be done. His estimate came in between three other companies I had brought in for estimates. As we were going through the basement he explained how the job would be done and addressed all of my concerns I had about the jack hammering of my floor. I also admired the fact that he DID NOT try to sell me on any extras. We spoke about a battery back up system. He was honest and recommended a generator instead. He told me I he could install the backup system for me but it was expensive and not as reliable as a generator.Jason and his crew should up on time to start the job. When I had returned home from work on the first day he walked me threw everything that had been done . This was not an easy job. The guys had hit sections of ledge and also found my basement floor had been a double pour. One floor on top of the other about 6 inches thick. Jason and his crew took this in stride and kept the job moving. It was supposed to take three days and they finished in two. It was a lot of extra work not only because of the ledge but because the original floor was thicker than a standard floor and took more crushed stone and cement than expected to finish the job. On Day two Jason called me to tell me that they were done and would call me after I returned home from work to do the walk threw with him. He called on time came twenty minutes later to do the walk threw. My basement and driveway were cleaner after they left than I had left it. These are the go to guys in my opinion based on pricing [no hard sell] , knowledge, professionalism and quality of work. Thank You Jason Great Job!

We decided that it was outside our price range, but they were very professional and it was just that we did not want to spend that much money at that point. The estimated they quoted was about $8000 and it also required additional work to expose the edges of the basement floors. The problem was that we would either have to do or hire someone to do a fair amount of access for their work. They showed up when they were supposed.

They did a very good job. They came in and gave us the price. They came in on the price they gave us. They were on schedule and they were neat in how they did the workmanship. The person who was in charge was very professional so we were very happy with the work. The only reason we did not use them the second time around was because they could not do what we were looking to do. It was not that we were not happy with their work, we would have used them again but it just did not work out. In terms of responsiveness, this time around it is an “A”. We tried to contact them probably about six or eight months before, I know they had some personal issues, one of the guys got hurt and we were unable to get them to come but once we got them in the fall, everything was good. I would call them back if needed in the future.

When they came to do the estimate, they arrived on time and the person new exactly how to fix the problem. He scheduled me quickly without any issues. They completely cleaned up after themselves. They were able to fix the hairline crack in the wall and since then there has been no leaks. They did a spectacular job.

After suffering through many flooding rains, we finally grew tired of regularly vacuuming up the puddles and sometimes pumping out the basement, and decided to look for a Basement Waterproofing company that could solve our problem. We got estimates from about 6 different companies. Dry Crete's estimate was in the middle range of the quotes we received. Jason (crew Supervisor) arrived promptly on the scheduled day to inspect the basement and give us an estimate. He suggested that we install a partial French Drain (we had been considering doing a full basement installation) as he thought that might be sufficient to deal with our leakage problems. We were delighted with his honesty and very pleased with the cost savings compared to doing a full basement French Drain. He explained all our options very clearly and added that should the partial solution not work out the system could always be easily extended. Jason and John very patiently responded to several emailed questions before the date of installation. The crew arrived on time on the scheduled day and were very efficient and meticulous regarding the work. The entire installation went very smoothly and the work was completed in about half a day. Jason was present the whole time and was always responsive to any questions we had. The crew cleaned up after themselves and disposed of all debris. After all work was completed Jason showed us how to test the system and how to maintain it (very easy). It has rained heavily a few times since the installation and we have not gotten a drop of water in the basement! We would recommend Dry Crete without hesitation to anyone having problems with water in their basement, and will certainly use this contractor again in the future.

Of course I would have like to have paid less, but seeing the task they performed and the efficiency and thoroughness of the work and cleanup, they earned every penny. Jason even put screws into a downspout extension which had constantly been falling off, right at the exterior corner of the leaky room. He also found a disconnected furnace dehumidifier pipe that was leaking into the basement as well and , without asking, fixed it and the drainpipe. He found it and fixed it. He updated me many times during the job progress and explained and had me view, in great detail, what was happening. He thoroughly versed me on the workings of the new pump and dehumidifier, their warranties and services. Because I dislike basements, let's say that has been an area of benign neglect, I learned more about it's workings in the past 3 days, with Jason as a guide, than I have in 40 years of living here. I will use DriCrete again this winter for another dehumidifier problem on the Cape. I recommend the company, the staff and crew and the work. Most professional.

Wonderful. In August, Jason came to provide an estimate. He thoroughly explained what he would recommend and what would happen should I proceed. Once I made the commitment, we scheduled the work. He showed up on time (a little early actually) and the crew was done in half a day. The jackhammering to remove the strip of basement floor was loud, the work was dusty, but the work went well. The crew was very polite and professional, constantly cleaning up after themselves. Since the sump pump and drain was installed shortly after a very wet spell in Boston, the project got a thorough test - pulling water from under the basement and near the footings (where I was constantly getting puddles after rainstorms) and pushing the water out through the sump pump into the street. So far it hasn't rained again to see what will happen, but everything seems to be working just fine.

We just moved in to a new (old) home. It got significant water in the basement when there was a lot of rain. We called several basement waterproof companies that we found on Angie's List. Jason from Drycrete was very responsive (as, in fact, all the vendors were). He was patient, explained everything they would do, answered all of our questions. After evaluating all the proposals drycrete came both highly recommended and at the best price. The crew showed up when they said they would. They were clean as a whistle! Every evening Jason gave us an update of how things were going. They finished a bit ahead of schedule. But they left the place immaculate. Considering that they were jackhammering cement and laying rocks and pipes and concrete, it was very impressive how they left the place. I would recommend Jason and the Drycrete crew to anyone.

Jason returned all calls promptly. He helped us diagnose the problem and replaced the pumps when he said he would. He was very accommodating schedule wise.

First, I provided our information to another "source" to locate providers. The response was not only poor, it was rude and after a couple of calls I would not even want these companies to quote our jobs. Dry Crete contacted me in less than 24 hours, was extremely polite and flexible about scheduling an appt to view the job. They came after 7:00 P.M. to fit our schedule, were courteous and provided a complete written quote at the time. The minute Jason left we knew we would hire him, and called to set it up the next day. They called to confirm ahead to time, showed up on time, and left the area cleaner than they found it. They would be welcome back anytime and I would not hesitate to reccommend them completely. There were no pricing surprises either; pricing quoted never changed. My only regret is that they don't have a clone to do other kinds of repairs! We need to re-model a bathroom, so back to Angie's list we go in the hope that we find someone as great as Jason/DryCrete.

After living through two floods in March 2010, we decided to seek a permanent solution to our basement water problems. On May 1, 2010, we had John from Drycrete come out and give us an estimate to install approximately 100? of French drains in the basement of our home, replace our existing sump pump and to take the drainage pipe from the system 20? into the backyard and bury it with a leaching bucket in the lawn and fix a crack in the exterior basement door sill. As homeowners, we agreed to give his people workspace access around the perimeter of the basement and that we would have the washer and dryer disconnected to allow the drains to be put in behind them. Our understanding was that they would go around or in front of other fixed obstacles (i.e. oil tank, etc.) and that John worked on the jobs with his crew. We hired his company and booked the earliest date we could get, in October, for the installation to take place. (We had received quotes from other companies, but were impressed that John worked his own jobs and that he guaranteed his work. Drycrete was also well rated on Angie?s List and recommended to us by our neighbor.) The crew was able to come a week early which, although appreciated, did require some last minute coordination to have the washer and dryer removed the morning of the job start and ensure that someone would be at home during the work. The crew on this job WORKED! They used jackhammers to break up the concrete around the perimeter of the basement and hauled all of the rubble out by hand in 5 gallon buckets. They then had to bring crushed gravel back into the basement in buckets to fill the trenches around the drainage system before the whole thing was cemented over at the end. Overall, we think they did a really good job and knocked it out in two days. However, the entire process did not go quite as smoothly as we would have hoped. We ended up having to go to the unexpected expense of having our slop sink removed and re-installed, as its removal was not discussed during our initial estimate. John also wanted to change the outside drainage method at the start of the job to one that was not what we originally agreed to and he was actually ?in and out? at the job site, not working alongside his crew as we had thought. The crew also removed a ?temporary? support column in the basement and left it on the floor. (We found it after they had left the first day.) Jason, the crew supervisor, did have it reinstalled near its original location after our concerns were expressed, but we were quite alarmed that we needed to explain why it isn?t a good idea to just take down supports in a 90+ year old home without immediately re-bracing the area, particularly when using jackhammers nearby. We also had to point out at the end of the job that the hole going through the back wall of the house for the drainage pipe needed to be sealed, as you could see daylight all around the pipe, and Jason ended up caulking it with our own materials. Finally, we were told that the new system had been tested and was working, but we were not given the opportunity to be present during the test and a demonstration was not offered to us. Are we happy with the job? Overall, yes. The job was able to start a week early and was completed in two days. The crew arrived on time and worked very hard both days they were here. As long as the system continues to work, we will be very happy and it will have been worth every penny to never have to bail water out of the basement again. The system comes with a limited warranty and it is included in the contract. Any concerns we brought up to the crew were addressed quickly and the final price was the same as the estimate and was payable in full at the end of the job. What would we like to have seen done differently? Unintentionally or not, we were given the initial impression that John worked on the jobs himself, not just as a visiting supervisor, and that wasn?t the case on this project. Don?t try to change the outside drainage method that was previously agreed to when everyone is on-site and ready to start work. It wasn?t appreciated and started the job off on a bad note. (In the end, it was installed as originally agreed upon.) Don?t remove structural supports without immediately re-supporting the area or informing us that we need to have this done by another contractor; as this could have had major repercussions. It doesn't matter that the support was technically removable (i.e. not cemented in); it serves a purpose and should have been moved over a foot or two, if necessary, rather than left on the floor. Demonstrate the system for us. We paid a substantial amount of money for this project and, if you are proud of your work, you should want to show us how great it is.

Jason wasn't able to make our original appointment due to circumstances beyond his control -- but called ahead of time and offered to come the next day. I appreciated his courtesy and flexibility in rescheduling. There was a huge storm coming and he arranged to come at 8pm on a Friday in order to ensure that I was taken care of. He diagnosed the issue and I now have some peace of mind about the issue in my basement. I didn't end up needing his services this time, but I would never hesitate to contact Drycrete again. This level of responsiveness and professionalism is rare.

We have a 2 car that has had a water and humidity problem since we purchased the house 13 years ago. About 8 years ago we called another waterproofing company that installed an interior drainage system along the back wall, 6' down the left wall and 12' down the right wall. In 2003 the cost of this system was about $3800. This system got rid of the standing water problem in the back right hand corner of the garage, which we knew about when we bought the house. All we knew was that whenever Spring rolled around or it rained heavily we would have wet, damp areas on the conrete in the garage. We could tell the sump pump system was working because we were always pumping water out of the garage, (all year round, even in the winter) it just wasn't doing the whole job. Since we already had an the existing system which got rid of the standing water, and since it was only in the back half of the garage, we had a feeling that the system needed to be extended. The humidity had gotten so bad that stuff we kept in the garage was always damp and musty so we couldn't keep much in there. Finally I decided to call the original company that installed the system and to try someone else from Angie's list I called Drycrete on a Thursday and that Saturday (2 days later) Jason come out to look at our dampness/humidity issue in our garage. When Jason came out and looked around he explained to me what he thought the "real" problem was. He felt that there wasn't enough piping around the perimeter of the garage in the current system to "catch" all of the ground water that was coming into the garage. He thought ground water was still coming in from under the house and settling in the garage, which was causing the moisture to build up and come through the floor. He also took the time to explain to me the difference between the current system a 3" pipe and the Drycrete system a 4" pipe. Then he explained to me that not only was he the salesman, but that he would actually be the one installing the system too. Jason left me with a written quote to put in 18' of drainage on the left side and 12' on the right side. After we talked a little bit more about the problem he said that he would increase the left side to be the full run of the garage (24') for no extra charge because he wanted to make sure the system would work. The quote was $1700 so I asked about availability to install the system and he said he was booked about 3 weeks out. I told him I was getting the original company to quote me on the extension and Jason asked me to contact him one way or another once I made my decision On the same day I called Drycrete I also called the company that installed the original system. I called them 3 times over the next week and was told someone would call me back. When I finally got a call back they said they would be in my area the following Thursday (which was 8 days later) They came out looked at the garage and said that the system needed to be the entire perimeter of the garage. He even brought with him the original contract from 2003. Their verbal quote to extend the system was $4400 which would give me the complete perimeter of the garage. He said he would not recommend just extending the sides because that would not remove any water penetration from the front of the garage, but if I really wanted to do just that the price would be $3600. He said he could have the system done the next week and it would only take a day. I told him I'd get back to him. I called Jason back and asked him what he thought about doing the whole perimeter. He explained the pros and cons of doing it and then gave me a verbal quote if he were to do the same job. His price was $2700! I then told Jason what the competitors quote was and even he was shocked at the price. We finalized the contract via fax and email and the job was scheduled all that same day. The work was finished today and we couldn't be happier. Even today there was less moisture on the garage floor than we ever remember. I assume we have now solved the problem but I won't know for sure until it rains or the high humidity returns.

Very professional on both estimate and the actual work. Explained to me thoroughly what would be done as well as other options. Responsive and punctual. Great job done installing a sump pump in the basement. Highly recommend.

Jason gave us estimate, which was cheaper than another company. He was very good at explaining the different options. Our basement has a crack in the foundation wall and during periods of heavy rain (March 2010) water pours in. Two other problem areas, bulkhead and a spot in the front foundation floor. Jason supervised the job, came on time, minimal noise (10 - 15 of drilling through cement foundation) and mess. The thing I really appreciated was he would ask me how I wanted things done (where the pvc drain pipes would exit through foundation wall) The job looks neat, the clean up was excellent he tested the pumps and answered all my questions without making you feel like you were imposing on him. In fact I had a question a day latter and when I called him he returned the call in a timely fashion and patiently gave me an answer. Now I'm waiting for the rains to begin and wish I hadn't waited so long (20+ years) to address this problem. The rain from Hurricanes Irene and Lee have tested the crack and sump pumps and all worked great. No leaking from the crack and the pumps have been on intermittently and my basement is dry. So glad I got this done when I did and again Drycrete/Jason did a a great job, wish they did other kinds of house work, highly recommended.

We have not yet had a major storm but are confident we will never have water again. Dry basement is guaranteed and guarantee goes to new owner if house is sold. It was a pleasure to work with this company. We highly recommend them.

We have only owned our home for about a year, so it was a surprise to us to see standing water in the basement (despite the heroic work of our sump pump). This was too much water to just "deal with" so we called several companies for estimates. Drycrete was the last company I called and they made a point to come out right away so that I could have all the estimates in hand and move quickly. They were by far the most thorough at inspecting my home and in explaining to me the different decisions that would have to be made. After talking with them, it was clear to me that the other companies were skipping important steps, or at least they were not explaining them to me. I'm grateful that Drycrete included me in the planning process instead of charging ahead with the work as they would want to do it. The price was good and they were able to start relatively soon. The team arrived exactly on time, and once again the owners were there to confirm the scope of the work to be done and the timetable. The whole project took 4 days to complete, and they were as neat as possible, respectful of my home (and even the schedule of my infant), true to their estimate despite running into "complications," and a pleasure to work with. The system appears to be working as the basement is dry and the pumps are expelling water. However, the real test of the system will come this time next year when the snow melts.

I liked that he gave us options. I scrutinized each option and he was willing to do whatever we could afford to do. They explained everything well. I would use their services again in the future.

I called to schedule an appointment for an estimate and their automated message recommended submitting an online request via their website for a faster response. Upon submission I received an automatic message that I would be contacted within 72 hours. That was 5 days ago. I have not been contacted.