1-800 Busydog Basement Technologies

They have not come over yet. The receptionist seemed nice when I spoke with her

On time and professional.

Contacted company on line and they called me back within 10 minutes. Asked several questions about issue I was having and set up an appointment to have someone assess the problem at no charge within the week. Issue clearly identified and suggested remedy explained in detail. Hired company to do job. The two men who did the job were very knowledgeable, professional and followed Covid guidelines while at my home. They also took precautions to keep my home clean and protected from dust and debris before and after job was done. Very pleased with the work that was done and definitely would recommend.

Recently had annual maintenance performed on our basement sump pump system . Louie our tech was courteous, on time and tidy. Would highly recommend this company if you have a basement water problem. We've had our system for at least 15 years and never a drop of water in basement!

I was always hesitant to write this review about Busydog Technology because I just wanted to forget about the bad experience with getting the contract terms discussed in person translated into the actual contract. However I received robot calls from Busydog a year after the basement waterproofing job was done reminding me that in order to keep my warrantee, someone has to come out, look at it and perhaps do maintenance on the work which means more money on my part. So far they have not returned my call nor have I received an email asking for the warrantee information and any maintenance of their work to make sure I am still complying with the warrantee. The Busydog representative who came out to my house described what was to be done but not all the action items described in person appeared in the contract. It seemed to me that when I asked management to include and be specific about promised action items, the price escalated. I felt like I was being nickeled and dimed to death and was not happy with the experience, not that they did a bad job or anything. My warning to any potential customer is to leave yourself with enough time to get the quotes with all variables defined and in the actual contract before making a decision. I made my decision in November 2019 and there wasnâ t enough time to change my mind since the weather was getting cold and the window for digging outside was getting smaller.

Reliable, innovative, cost effective waterproofing basement leak solutions. I ly recommend contacting them for. quote and consultation. They gave us a lifetime guarantee on the work they did for us.

Prompt and courteous. Showed up on time and completed the work on time.

Promt and curtious

Very professional and good quality work.

After several tries to have a drain installed in our driveway, I was connected to Busy Dog via Home Advisor. I didn't realize they did that kind of work. The job was scheduled and completed in a very short period of time, after the estimate approved. The crew were pleasant and extremely hard working. And they took their time cleaning up at the end of the day. I am extremely pleased with the service I received.

Danny arrived today as scheduled to perform our annual maintenance. He was very professional, neat and informative about our system. I will definitely use them again 5 stars.

Louie showed up on time. He was very knowledgeable and helpful. I was very pleased with his work. He is a good advertisement for your company.

Louie showed up on time. He was very knowledgeable and helpful. I was very pleased with his work. He is a good advertisement for your company.

Very good job explained every step of the project. A job well done.

They came and quoted me and took a deposit. The technician drilled holes in the foundation and realized they needed to do a different kind of repair. It has been three weeks of me hounding them for an estimate and to schedule the new job. Still have not gotten an answer after dozens of calls on my part and no follow up in theirs.

n/a

Poor job installation. Called to return and fix the problem. It has been more than 2 weeks now.

They worked hard to solve the water problems. And the were extremely successful!

My contractor was Archie. He was very neat and did a good job. He explained everything he was doing and was very careful following protocol precautions

Unreliable schedule. Wuoted a week. It them 3 months

Very nice staff

Very good company service was quick and efficien

I did not have the best experience at first but they were apologetic to my complaint. A higher authority personally called me to find out the situation and apologized for any mix-up. They took care of my needs in a short amount of time. I appreciated the fact that they cared.

Had a great experience with Busy Dog! We have an older house with a Frankenstein basement. Stew Dougherty, Sean Connolly, and Ramon walked us through the process and explained every step, every option, and made recommendations that reflected how well they understood our goals and concerns. The project finished in the time they said and for the price they quoted. No gimmicks, no runaround, and no hassles. Everyone from the Stew the sales rep to Elvin the installer to Sean and Ramon the department managers, everyone was friendly, accessible, and professional. We highly recommend them and their product.

Great company