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Wakefield Computer Hospital

Computer Repair

About us

Cost is determined by the job.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Desktops & Laptops repairs and upgrades, Computer upgrades including Memory or Power upgrades, Internet Setup, Data Recovery, Laptop power problems, Wireless Network Setup, Setup new Anti-virus, Anti-Adware, and Anti-Spyware software, Virus, Adware, and Spyware removal, Hard Drive, Memory, DVD or CD replacements, Windows Operating System expert, Home or office network installation and setup, DSL/CABLE Modem Setup, Laptop Screen problems. Additional services offered listed on website.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
29%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.1
responsiveness
4.3
punctuality
4.3
Showing 1-7 of 7 reviews

David M.
04/2015
2.0
computer repair
  + -1 more
unknown
Description of Work: Open @ 1pm but was never there. I did leave my computer got estimate for repairs but hours were not convenient for me work 3 to 11pm. When computer died again called to ask if work and parts were under a warranty never called back.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$298

Response from Wakefield Computer Hospital
So I fixed it and the repair was fine, but I did not call you back? Can't tell if you got something fixed here or not? The work and parts are always under warranty within 1 year. When your computer dide how did you know it was the same issue that I repaired?

Gloria K.
06/2014
2.0
computer repair
  + -1 more
replaced video card when I hooked up puter at home was making strange noise I thought the fan was going - one week later computer problem again - took it to a service in Malden - they told my son it had a faulty video card replaced it for 150 (my son did not know I just had it replaced so he did not get the part back) Couldn't find receipt and did not have part so I ate it as how would I get my money back - by the way the computer works fine now
Description of Work: replaced video card

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Response from Wakefield Computer Hospital
I'm not sure I understand this review. Did we replace the video card or did someone in Malden replace it? I'd be happy to discuss this. I'm not sure why you'd need a receipt for the card if I put it in. I have all customer records. Did you contact us? I just don't know what happened here. I would have been more than happy to resolve this if I were contacted. Also, I have no idea if we even did this work or if it was done by someone else.

TOM H.
04/2014
5.0
computer repair
  + -1 more
brought computer there at 3:30. Call me at 4:30 to pick it up. Very happy.
Description of Work: removed virus and installed upgrades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Barbara M.
07/2013
5.0
computer repair
  + -1 more
My internet explorer was giving me problems. When I tried to access forwarding sites, it would just go off into nothing. I tried using Micreosofts techs and then Sony's to to avail. Wakefield Computer set up google and bing. By accessing the explorer through them, it worked.
Description of Work: Fixed a problem I was having with Internet Explorer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kenneth G.
01/2013
5.0
computer repair
  + -1 more
They did all the work in 24 hours and called promptly when the computer was done. Computer works fine now. I'm very happy with the service performed.
Description of Work: A conflict developed that caused my ms office to crash any time I tried to save a word document. They did troubleshooting for conflicts and eventually decided the best solution was to upgrade windows(which they did).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JEAN M.
01/2012
4.0
computer repair
  + -1 more
The price wasn't too bad because they fixed it. They fixed it but we weren't sure it was a new keyboard and not an old keyboard. We wouldn't use them again because we think they misrepresented that it was a new keyboard. We are pretty sure that they didn't do what they said they did. They did fix it for not that much money.
Description of Work: We used Wakefield Computer Hospital because we had a laptop that went blank. We took it in and they said that we needed a new keyboard. They said they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Response from Wakefield Computer Hospital
I most definitely installed a new keyboard. We do not stock used keyboards. I'd be happy to discuss it with the customer and if there's an issue I will always replace at no cost to the customer.

STEPHEN B.
04/2009
5.0
computer repair
  + -1 more
Eric gave me priority because the computer is used to run a business,. This was GREATLY appreciated! He also gave great advice, did a little extra, and charged a VERY reasonable rate. I will most definitely call him again and recommend him to others.
Description of Work: Owner Eric Bertrand backed up my entire hard drive, wiped it out, and reinstalled the operating system and, by special request (but no extra charge!), installed my Quickbooks 2009 program that was not installing for me previously. He also advised me about the dependability of free virus programs, etc. And, he also gave additional advice via email at no extra charge. Overall, a very low-stress experience in contrast to previous times I have had to wipe out my hard drive!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

    Contact information

    86 Albion St, Wakefield, MA 01880

    www.wakefieldcomputerhospital.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 PM - 7:00 PM
    Tuesday:
    12:00 PM - 7:00 PM
    Wednesday:
    12:00 PM - 7:00 PM
    Thursday:
    12:00 PM - 7:00 PM
    Friday:
    12:00 PM - 7:00 PM
    Saturday:
    12:00 PM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Wakefield Computer Hospital is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 12:00 PM - 7:00 PM

    Tuesday: 12:00 PM - 7:00 PM

    Wednesday: 12:00 PM - 7:00 PM

    Thursday: 12:00 PM - 7:00 PM

    Friday: 12:00 PM - 7:00 PM

    Saturday: 12:00 PM - 4:00 PM

    Wakefield Computer Hospital accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Wakefield Computer Hospital offers free project estimates.
    Yes, Wakefield Computer Hospital offers eco-friendly accreditations.
    No, Wakefield Computer Hospital does not offer a senior discount.
    Yes, Wakefield Computer Hospital offers emergency services.
    Yes, Wakefield Computer Hospital offers warranties.
    Wakefield Computer Hospital offers the following services: Desktops & Laptops repairs and upgrades, Computer upgrades including Memory or Power upgrades, Internet Setup, Data Recovery, Laptop power problems, Wireless Network Setup, Setup new Anti-virus, Anti-Adware, and Anti-Spyware software, Virus, Adware, and Spyware removal, Hard Drive, Memory, DVD or CD replacements, Windows Operating System expert, Home or office network installation and setup, DSL/CABLE Modem Setup, Laptop Screen problems. Additional services offered listed on website.

    Contact information

    86 Albion St, Wakefield, MA 01880

    www.wakefieldcomputerhospital.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 PM - 7:00 PM
    Tuesday:
    12:00 PM - 7:00 PM
    Wednesday:
    12:00 PM - 7:00 PM
    Thursday:
    12:00 PM - 7:00 PM
    Friday:
    12:00 PM - 7:00 PM
    Saturday:
    12:00 PM - 4:00 PM