July 3rd- No Show I reached out and they told me due to Covid they could not get the fence. Understandable but I wish they had called. July 17th- Shipped. Will be in this week. Understandable. July 27th- I reach out.. any update? “Looking into it” August 6th- We will be there Saturday. What tine? “No answer” August 12- crew is picking up at supply house we will be there today. I call them- the woman tells me “I am not her only customer and I have no reason to be upset.” her husband Herb yells from the background to “hang up the F* phone we are not doing it” The woman tells me “see look what you have done now you have ****** him off. I advocated for you(dont need an advocate- I need a fence). You think the world just revolves around you.” There are obviously some underlying emotional issues with these people. I am embarrassed to have used this company and to have been spoken to like that after being patient due to Covid. In addition the other fence I had them build is poorly constructed and not level. All around terrible experience. People were unkind, non responsive, and flat out mean.
Description of Work: Terrible all around
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Stephen L.
07/2020
1.0
driveway gates
+ -1 more
They installed a lot of plastic privacy fence with a 15 foot gate that had two swinging doors that swing open. They put the to post in in hung the doors before the cement was dry on the post, the weight of the doors made the post tilt in the doors don't open because they are locked together by pressure pressing against each other I called the company and they said they would send somebody out to look at it and they never did I'm going to have to hire another company to dig the post out and set them straight they should have never hung the doors on post with cement that wasn't dry.
Description of Work: Plastic privacy fence all over
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Service Categories
Fencing Driveway Gates,
Fencing
FAQ
A & A Fence Construction is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
A & A Fence Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, A & A Fence Construction does not offer free project estimates.
No, A & A Fence Construction does not offer eco-friendly accreditations.
No, A & A Fence Construction does not offer a senior discount.
No, A & A Fence Construction does not offer emergency services.
No, A & A Fence Construction does not offer warranties.
A & A Fence Construction offers the following services: fence contractors, fence installation