LEE'S PLUMBING & HEATING INC

I absolutely would use them again.

Flawless from start to finish

VERY SATISFACTORY.

THEY CALLED BACK IMMEDIATELY AND TOLD US THEY COULD BE HERE AT 8 AM AND THEY WERE. THEY REPLACED THE HEATER QUICKLY AND THE SERVICEMAN WAS NICE. THE JOB COST EXACTLY WHAT THEY HAD ESTIMATED. ALSO, THEY OFFERED TO CHECK WHETHER OUR OLD HEATER HAD STILL BEEN UNDER WARRANTY (IT WAS HERE WHEN WE MOVED IN SO WE DID NOT KNOW), IT WAS NOT. I NEVER WOULD HAVE THOUGHT OF IT AND WAS APPRECIATIVE THAT THEY CHECKED. I WILL CALL THEM ANY TIME I NEED ADDITIONAL PLUMBING WORK DONE.

WE HAD THE FURNACE INSTALLED BY A LICENSED PLUMBING CONTRACTOR TWO YEARS PRIOR AND HAD NO IDEA IT WAS NOT DONE CORRECTLY. LEE'S PLUMBING CORRECTED THE PROBLEM BY INSTALLING NEW PVC VENT TERMINATIONS (OF A DIFFERENT SHAPE AND FACING A DIFFERENT DIRECTION) ON THE OUTSIDE. THEY WERE PROMPT, NEAT AND WE WOULD HIRE THEM AGAIN.

WE HAVE A 94 YEAR OLD HOUSE AND EVEN THOUGH A SINK WAS THERE PREVIOUSLY, APPARENTLY A VENT PIPE (TO ALLOW SEWER GASES TO ESCAPE) WAS NEVER INSTALLED. THE PIPE HAD TO GO UP THROUGH THE WALL INTO THE ATTIC AND OUT TO THE ROOF. THE JOB TOOK 2 PLUMBERS AND 1 APPRENTICE ABOUT 5 HOURS TO COMPLETE. IT INVOLVED A LOT OF LADDER WORK, BOTH CLIMBING INTO OUR UNFINISHED ATTIC AND CLIMBING OUTSIDE TO OUR TALL ROOF. THIS WAS A MESSY JOB AND I WAS IMPRESSED WITH HOW NEAT THEY WERE. THEY SPREAD DROP-CLOTHS IN THE HALLWAY BETWEEN THE BATHROOM AND THE ATTIC ENTRY POINT (IN A BEDROOM CLOSET). THEY EVEN SWEPT UP WITH A BROOM WHEN THEY WERE DONE. OUR CAT ESCAPED ONCE AND THEY KINDLY CAUGHT HER AND LOCKED HER IN A BEDROOM SO SHE WOULD BE SAFE WHILE THEY FINISHED THE JOB. IT TOOK THEM A COUPLE OF DAYS TO RETURN MY CALL ABOUT THIS JOB, BUT THEY WERE ULTIMATELY RESPONSIVE. THEY ARRIVED PROMPTLY ONCE WE SCHEDULED A DAY FOR THE WORK. OUR ONLY DISAPPOINTMENT WAS THE EXPENSE, BUT IT IS NOT THE PLUMBERS FAULT THAT

I WOULD HIRE THIS COMPANY AGAIN. THEY RETURN PHONE CALLS, COME WHEN THEY SAY, AND EXPLAIN THE WORK THAT THEY HAVE DONE.

I CALLED AND HE REFUSED TO COME TO DORCHESTER.

THE REPRESENTATIVE CAME IN, ASSESSED THE PROBLEM, GOT TO WORK IMMEDIATELY. WAS VERY NEAT, PROFESSIONAL AND EFFICIENT. I'VE USED OTHER PLUMBERS WHO CHARGE A FEE TO COME OUT. THEY CHARGED NONE, WERE COMPETITIVE PER HOUR, WERE MUCH MORE KNOWLEDGEABLE THAN THE OTHER PLUMBERS AND DIDN'T WASTE A MINUTE. I WILL ONLY USE THEM FOR NOW ON.

VERY RESPONSIVE, FIT ME IN THEIR SCHEDULE, ARRIVED 20 MIN EARLY AND LEFT WORK AREAS SPOTLESS. GREAT JOB, I''D CHOOSE THEM AGAIN IN A HEARTBEAT!

I THOUGHT THIS GUY (FIRM) WAS GREAT! VERY SERVICE ORIENTED, THEY WERE HERE THE SAME DAY AS I CALLED. THE PLUMBER WAS VERY HELPFUL AND EXPLAINED EVERYTHING AND LOOKED AT/GAVE ADVICE ON OTHER PLUMBING ISSUES. THEIR HOURLY RATE IS $85.00 PER HOUR WHICH IS PROBABLY THE GOING RATE IN THIS AREA, NEWTON. THE BOTTOM LINE IS HE DID A GREAT JOB QUICKLY AND EFFICIENTLY. IF THAT COST AN EXTRA $10 IT IS OK BY ME.

I THINK HIS PRICES ARE FAIR, NOT CHEAP, AND HE ALWAYS COMES WHEN I NEED HIM. TO. HES ALSO AN EXTREMELY POLITE AND PLEASANT INDIVIDUAL.

NEATNESS, HE GETS RIGHT BACK TO YOU. THATS VERY IMPORTANT.