Grass365 of New England

If I could, I would give them 10 stars in every category. From the very beginning, Jeff impressed me with his dedication / commitment to his customers and his knowledge of the product. He was incredible to work with; very professional, easy to contact. He always got back to me quickly with any questions I had. I spoke with Jeremy also. He was fantastic as well. The day of the install, everything went off like clockwork. They arrived on time and started. Jeff and the crew were all very personable, and boy did they work hard. They dug out my backyard in record time and moved on. The synthetic turf itself is beautiful and clearly a quality product. The drainage during the rain is a nonissue; it goes right through perfectly. Jeff's installation of it, is simply stunning. I LOVE it !!! The seams are virtually seamless. (I had seen installs of other companies that were horrible). I would recommend Jeff and Jeremy ANY DAY TO ANYONE. In today's world it's rare to find a company that places such high standards on themselves... to provide a quality product, at a fair price, with outstanding customer service practices. I was lucky to find all that with this company. They are truly, that rare company. I can't say enough about what a fantastic job they did. I'm so thankful. I LOVE my new backyard !!!

Very pleased with the service and results.

EVERYTHING that Jeremy told me would happen did happen . . . and in the time frame that he said it would. Everything was explained in detail. There were no surprises. It's not cheap, but it is labor intensive and there is no skimping on the high level of prep work prior to the actual turf installation. The actual turf installation is painstaking and done with exact measurements. I would recommend IntelliTurf to anyone. Jeremy and Jeff were accessible, courteous, and gentlemen from Day 1 to completion.

They were very helpful in answering questions and were always quick to respond.

Product and service is outstanding. The communications was really, really great. When I called them and asked for a bid they were quick to come over. They were quick to give me a price. They were quick to make a contract. They were quick to start the work, and quick to finish. They never left me hanging. Response was quick. They kept me up to date every step of the way. They were nice people, very friendly. I got a better price but he was very slow getting back to me. I feel I made the right choice.