Mastercraft Waterproofing, LLC

If I could give this company 10 stars I would. Rob was courteous, prompt, efficient, and knowledgeable. He took the time to explain every detail every step of the way. His company 's pricing is very competitive and they give a phenomenal warranty on their work. I highly recommend this company.â­ â­ â­ â­ â­

Very professional. Did the job on time and as clearly explained in the quote. Courteous and respectful. Highly recommended.

Great experience! Great team.

Very pleasant to deal with. Felt very honest, wasnâ t trying to sell me services I didnâ t need. They totally cleaned up the area- looked like they were never there. Wouldnâ t hesitate to call on them again.

I had 4 companies come out, 2 of them stating I needed a sump pump without even looking outside, or listening to other solutions I had from from other contractors. I HIGHLIGHLY recommend Mastercraft Waterproofing They told me that I absolutely did NOT need a sump pump and it was an issue with the sealing on the outside of the chimney. Water was coming through one of the seams. This was the only company who looked inside and outside on my property. Their work has a lifetime guarantee for what I had done, and saved me $1,000. Tom and Rob are the owners and came out for the quote, and were the ones who did the work. Personable, professional, reliable and cannot recommend them enough. They sent a follow up email for additional recommendations long term, with pictures of the project from start to finish. Please call them if you have water in your basement instead of these large companies who will tell you that you have a huge pool of water surrounding your house. Mastercraft Waterproofing does it all and will be able to help!

We can't say enough good things about everyone we worked with at Mastercraft. From the response to our initial inquiry all the way through to the completion of the project, we were met with five star knowledge, communication, service, and professionalism.

To remediate seepage along the bottom of a concrete-block basement wall that backs onto a hill, Mastercraft Waterproofing recommended and installed a drainage system along the interior bottom of the wall. From initial consult to the end of the job, I found M W owner Rob Racki to be very professional, knowledgeable, friendly, efficient, and easy to work with. He and his partner finished the job on the earlier end of the time estimated, and left the work area spotless. They took and provided me with photos of the work in progress, which will be valuable when I decide to sell my home. I also appreciate that they were willing to wear masks during our face-to-face conversations. The only reason I rated Value for Money with 3 stars was that theirs was the only estimate I got for the job, so I have no other price to compare with.

Mastercraft was excellent at their diagnosis and recommendation for repair. They were efficient in getting us a proposal and completed the work in a timely and careful fashion. Additionally, they included one thing in there proposal which was not ultimately needed, and we were able to deduct that from the cost.

Master craft was very professional and easy to work with.

I compared three waterproofing companies and Mastercraft by far were the most helpful. They listened to my concerns and provided the best solutions to fit my budget. Mastercraft company and team were very respectful of our home, knowledgeable on the work, and left the area very clean. I am 100% recommending Mastercraft over the other companies I spoke with.

Great team from beginning to end. Highly recommend.

Very good. Scheduling was a a little uncertain, but they finished before expected and put my plants back where they were, and were probably the first professionals I've had who did not leave a space less tidy that when starting. Great job.

Rob and Tom were great! They explained what they were doing at every step, took detailed pictures and guaranteed their work! Work was executed as promised, and in the time frame they promised. I would highly recommend them, if you are repairing leaks in your foundation from the outside, which is where you want to repair them from.

Very pleased with Mastercraft! Would highly recommend them to anyone who needs waterproofing. Our basement had a small foundation leak and Mastercraft found the exact area it was leaking from. Their work is impeccable they cleaned everything so well it was hard to tell they had to dig around the foundation. Very friendly and so nice to work with them. Thank you Mastercraft!

Great experience. Everyone I dealt with was professional and friendly. The work was impeccable. I highly recommend them.

I was very impressed with this company, though I don't know if the job worked for the water problem yet, I'm very happy with the job.

Knowledgeable, friendly, dependable

Come to worksite on time. Finish the project quick and on time. Clean up the working area after project. Good overall experience.

Rob was very knowledgeable and made me feel very comfortable to have install our sump pump. They did a great job!

Rob and Tom are the masters at their craft, no pun intended. It was a pleasure working with them both to ease any concerns we had about our foundation. They were helpful and spent an hour with me on the phone walking through every detail of what my concerns were, educating me, and never once selling me (I lead a sales team so that was huge), to eventually understand the problem and paint the picture on how they can help. We have other needs at the house and will definitely use them in the future. Check around like I did on price and you will not beat them for the quality they provide. Sure some may be cheaper, but they will not put the pride of work into what they did with our house. The before and after work with the pictures they provide is pretty telling and they show you the materials used, walk you through what happens, and how this will help. Can't wait to use them again for other projects and they receive my highest recommendation. Thanks again guys!

We have been extremely happy with the work and customer service we received from Rob and Tom at Mastercraft. I appreciate the amount of detail they go into explaining the job and even going into the history of the job, helping me understand how my 80+ year home was originally built, how things have changed over time, and how to integrate the two. I appreciate the work they have done in my basement and will go to them for jobs in the future.

Pleasant

This company is a pleasure to deal with.

Great! They were very professional and helpful. They did a good job. Would hire them again.

Rob and Tom fixed my water problem.job done on time,neat and professional.would recommend highly