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Titan Plumbing & Heating

Plumbing, Heating and Air Conditioning, Fireplaces,

About us

Welcome to Titan Plumbing & Heating. Titan Plumbing maintains a loyal, experienced expert staff of heating technicians, plumbing technicians, and office managers. Our company motto is to treat each client with the utmost respect and courtesy, including being prompt and thorough when responding to client’s needs. For Tim, these are not just words but the work ethic he has instilled in his employees. --- Our company motto is to treat each client with the utmost respect and courtesy, including being prompt and thorough when responding to clients needs. For Tim, these are not just words but the work ethic he has instilled in his employees. --- Team Titan prefers to install Green products to do our part in helping preserve our natural resources. We have a homeowner friendly, Up Front Pricing system that we can provide you with an appointment. Titan provides the best warranty programs in our industry. Call us today (978) 851-2486.

Business highlights

21 years of trusted experience

Services we offer

Residential: Air Conditioning, Gas Heating Systems & Repairs, Forced Hot Air & Steam Systems, Forced Hot Water Water Heaters – Gas,Tankless, & Indirect Water Heaters Gas Fitting, Appliance Installations, Bathroom Fixture Installations, Faucet Repairs, Garbage Disposals, Toilet Install & Repairs, Remodeling & Construction, Pipe Thawing, Main Line Camera & Locator, Leak Detection, Service & Repairs

Services we don't offer

Oil Heating, Duct work installation. Commercial units.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5686 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 601-686 of 686 reviews

Michael F.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
unknown
Description of Work: They cleaned our gas fireplace and got it working. Everything went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
We are so happy to hear your fireplace is up and running for the winter months! Thanks for the review. Best Wishes, Team Titan

Randy F.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Titan Plumbing & Heating
Thank you for the great grades! -Team Titan

Gabe C.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Tuned up gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Titan Plumbing & Heating
Thanks for the grades and review! -Team Titan

June M.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Diagnosed problems with, and replaced, our old gas furnace. Ran a new vent to the outside. Cleaned up very well after they finished.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Titan Plumbing & Heating
Thank you for choosing us for the job. We are happy to hear you are pleased with the new furnace. Hope all is well. Best, Team Titan

William N L.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Titan Plumbing & Heating
Thank you for the great grades and review! -Team Titan

Neil R.
12/2014
3.0
heating & air conditioning/hvac, plumbing, fireplaces, gas logs
  + 2 more
unknown
Description of Work: The repair person showed up within the 2-hour window and completed a basic cleaning and tune-up of a Lennox gas fireplace. However, the blower fan unit was not operating properly (which I knew going in). The repair person spent quite a while trying to rope me in to a pre-paid long-term service contract with Titan in addition to giving me inflated quotes to repair the blower unit (as I later found out when I used another plumber to make the repair). The Titan repair person took forever to leave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$99

Response from Titan Plumbing & Heating
We apologize you did not like the prices given for the repair. After speaking with our technician, he was on the phone with tech support and supply houses to get pricing and options for the client. We wish you the best of luck with your fireplace in the future. Regards, Titan Plumbing & Heating

Virginia W.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
Thanks for the review! -Team Titan

Ruth P.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The worker who provided the service was great. I was afraid that he was going to tell me that this was wrong and that was wrong but he didn't. I purchased a contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
We are so glad to hear about your experience with us, thanks for sharing with everyone on the List! Best Wishes, Titan Plumbing and Heating Inc.

Karen C.
12/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I feel it was a bait and switch to get me to do something further.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$99

Response from Titan Plumbing & Heating
We apologize you feel it was a bait and switch. That is not our intention when performing these coupon services. We want to make our clients aware of any potential issues along with solutions. Best Regards, Titan Plumbing and Heating Inc.

sally L.
12/2014
5.0
plumbing, fireplaces
  + 0 more
unknown
Description of Work: special offer...for electric fireplace. They cleaned the fireplace glass and checked the operation of equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Titan Plumbing & Heating
Thank you so much for the review and great grades! -Titan Plumbing and Heating

Senthil S.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Titan Plumbing & Heating
Thank you so much for the great grades! -Team Titan

Robert M.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
Thanks so much for the grades! -Team Titan

Conor B.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
Thank you for the review! -Titan Plumbing and Heating Inc.

Joy R.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: New hvac

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Titan Plumbing & Heating
Thank you for the great grades! -Team Titan

Thomas S.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
unknown
Description of Work: This was a follow up visit to a prior call - see my other review on this merchant. Jared does great work. Tuned up my gas fireplace and evaluated my failing thermostat. | |Good folks at Titan.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Titan Plumbing & Heating
Thanks so much for the review! -Team Titan

Janis T.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
unknown
Description of Work: We had our gas fireplace insert cleaned and checked. Chris, the service provider, did an excellent job. | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Titan Plumbing & Heating
Thank you so much for your kind words, we appreciate you taking the time to write a review. Best, Team Titan

Walter F.
12/2014
5.0
plumbing, gas logs
  + 0 more
unknown
Description of Work: Analyzed my gas stove, but could not find the reason for its non functioning. They made suggestions, but I decided not to go ahead. Because they felt that their analysis was not complete, they did not charge me for their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
Thanks for the review and grades. We apologize we were not able to determine the issue wit your stove. Best Wishes, Titan Plumbing and Heating

Adi L.
11/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Details above
Description of Work: Our central A/C stopped working. We paid more for a same day service. The rep came and started pitching us how old our A/C and heating systems are and that we should replace it. Came the next day to try and convince my husband too. Gave us a quote from $5,000-$20,000. Most annoying is that he didn't even try to fix the issue. He left and I called another provider (Coastal Heating) who charged me much less ($120) for a same day service, came right away, and fixed the issue for an extra of... $7!! And they also changed all my filters. For Titan sake I can say that I called the owner to complain and he refund me the money. That was the worst service call I have ever had. The most annoying was to pay extra for a same day service when he didn't even try to fix the issue and we ended up without an A/C for the most hot 2 days.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$200

Response from Titan Plumbing & Heating
It is extremely unfortunate to receive this review. After speaking with the customer, we found that our technician did not follow company policy and we refunded the customers money. We did our absolute best to remedy the situation. We apologize for this incident occurring in the first place. We wish you the best of luck with your system in the future. Regards, Titan Plumbing and Heating Inc.

LINDA H.
10/2014
5.0
fireplaces
  + -1 more
.
Description of Work: Replaced pilot assembly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$315

Response from Titan Plumbing & Heating
Thanks for the review! -Team Titan

Dorothy F.
10/2014
5.0
fireplaces, gas logs
  + 0 more
.
Description of Work: The plumber came to clean and tune up the gas fireplace thru a special on Angie's list. The ladies in the office were very professional and answered all my questions prior to the service call. They called a couple of days before to confirm the appointment. On the day of the appointment, the plumber called to let me know he was on his way, was very professional and very knowledgable. He gave us a good overview and helpful information about gas fireplaces. We had a very good experience and would use them again in a minute! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
We appreciate all the kind words about our team. Thank you for taking the time to review our company...we look forward to our next appointment to perform another coupon service. Best Wishes, Titan Plumbing & Heating

Cynthia L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Titan came to clean and inspect my furnace. In doing so found a few things that should be changed due to it being 14 years old. And explained how the exhaust piping was incorrect. Since I was having cooler than expected results with the heat all of this made sense. So I am taking care of business before this next cold winter. |Jared was so professional and efficient. He took the allotted amount of time with no fuss. We decided to upgrade the piping which will be done in a few weeks.. |I also received a "Thank you" note from Jared after the first visit. No one has ever sent a Thank You before...... |I was quite impressed and pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Titan Plumbing & Heating
Thank you for this review. It was a pleasure doing business with a client like yourself. The least we can do is send a Thank You for your service with us. We are more than pleased to hear how happy you were with your experience. Feel free to call us anytime! Best wishes, Titan Plumbing and Heating Inc.

David G.
10/2014
5.0
fireplaces
  + -1 more
Very thorough.
Description of Work: Cleaned and inspected fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Titan Plumbing & Heating
Thanks for the grades! -Team Titan

Mike S.
10/2014
5.0
fireplaces, gas logs
  + 0 more
Great service.
Description of Work: Gas fireplace serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Titan Plumbing & Heating
Thanks for the review and great grades! -Titan Plumbing & Heating Inc.

Gary M.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Titan Plumbing & Heating
Thanks for the grades and review! -Team Titan

Myrna W.
09/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: They did nothing. Their description of services was misleading. They were ready to tell me for about $55, that I needed a new toilet. We'll, I knew that. That's why I bought their services...but no work was included. We parted on good terms...and I was supposed to get my money back. I can't remember if I ever did. I know I could use the money. (For a new toilet).
Rating CategoryRating out of 5
$55

Response from Titan Plumbing & Heating
It is extremely unfortunate to receive a review like this one after over 2 years. We were at the customers house in July 2012 to perform our Angie's List toilet tune up deals. As discussed with the customer, new toilets were needed and performing the coupon services would not help the issues. The customer was refunded in full from Angie's List themselves. We are not sure what else we could have done to remedy this situation. -Titan Plumbing & Heating Inc.

Contact information

1445 Main St # 27, Tewksbury, MA 01876

www.teamtitanplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Sewer Cleaning,
Drain Cleaning,
Water Heaters,
Chimney Sweep,
Kitchen and Bath Remodeling,
Roofing,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Titan Plumbing & Heating is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Titan Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Titan Plumbing & Heating does not offer free project estimates.
Yes, Titan Plumbing & Heating offers eco-friendly accreditations.
No, Titan Plumbing & Heating does not offer a senior discount.
No, Titan Plumbing & Heating does not offer emergency services.
No, Titan Plumbing & Heating does not offer warranties.
Titan Plumbing & Heating offers the following services: Residential: Air Conditioning, Gas Heating Systems & Repairs, Forced Hot Air & Steam Systems, Forced Hot Water Water Heaters – Gas,Tankless, & Indirect Water Heaters Gas Fitting, Appliance Installations, Bathroom Fixture Installations, Faucet Repairs, Garbage Disposals, Toilet Install & Repairs, Remodeling & Construction, Pipe Thawing, Main Line Camera & Locator, Leak Detection, Service & Repairs
Oil Heating, Duct work installation. Commercial units.

Contact information

1445 Main St # 27, Tewksbury, MA 01876

www.teamtitanplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed