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SWAT HVAC INC.

Heating and Air Conditioning, Catering

About us

We are a full service Heating, Ventilation and Air Conditioning business. Fully Licensed and Insured.

Business highlights

26 years of trusted experience

Services we offer

All Heating, Ventilation and Air Conditioning services. Our heating services include: oil furnace, gas furnace, hydronic forced-hot air and heat pumps. Our cooling services include: condensers, ductless and ducted mini-split systems. Our air quality services include: ventilation, filtration, heat recovery ventilator (HRV) units and humidifiers. We also specialize in duct work and temperature control, which includes system zoning and thermostats.

Services we don't offer

We do not service or install boilers.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

William P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I guess the price is fine. I didn't really price anywhere else.
Description of Work: They replaced a furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Michele V.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The crew from SWAT HVAC was always professional, prompt, clean and worked hard to ensure that the disruption in our home was at a minimum. I honestly have a new found respect for people who work in HVAC based on what they had to do to get that system installed in our attic during the dead heat of July. They got that system installed faster than we had anticipated so that we could finally get rid of our noisy and efficient window units, so we were thrilled. We had heard that John Manetta, the owner, was a great guy to do business with and we weren't disappointed. Have since referred him to other people we know who were in the market for AC installations or needed service for their existing heating and air conditioning services.
Description of Work: Installation of a central air conditioning system in our home, which didn't have any existing venting since we heat with hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy Y.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC system with high efficiency gas furnace and AC. This job included installation of new air ducts and removal of an old existing forced hot water radiator system. Workers were professional, clean very good at there craft. I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20

Minh D L.
12/2015
1.0
heating & air conditioning/hvac
  + -1 more
We decided to contact SWAT H.V.A.C. based on Angie List rating and review. The estimate appointment was setup and John came out to look at the existing system and took all the notes he needs for the estimate as anticipated. However, after more than 2 weeks, we still have not heard anything back from them, despite calls/emails/voicemail to request it. No calls back to at least acknowledge our request. They may be busy during this time but at least a phone call or a response would show the professionalism. So far, they have not demonstrate it. Very disappointed to say the least.
Description of Work: Trying to get an estimate to install the HRV/ERV system and add a 3rd heating zone by installing dampers.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SWAT HVAC INC.
[Member Name Removed], It's unfortunate that we received this extremely negative review from you before we were given the opportunity to perform any work for you. This rating was left on a miscommunication basis; we had been communicating via email, and when our quote sent to you was not received on your end, along with some other emails, you later confirmed that you found in them in your junk/spam folder. When another quote was requested by you, we regretfully declined due to the fact that we had already received an "F" rating from you before you were even able to experience our quality of work, which we pride ourselves on. We wish we were able to clear this misunderstanding up with you prior to receiving this review, but unfortunately, we weren't given the chance, and it was left based on a miscommunication basis.

Victoria G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up and filled my air conditioner .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Adam M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
John is very knowledgeable in the trade and went the extra mile with his team to complete work before my sister's big wedding. SWAT HVAC was competitively priced and had the best solution to our cooling needs. The entire team was professional and a pleasure to have working in our home. Definitely recommend SWAT HVAC to others!
Description of Work: SWAT HVAC replaced our 23 year old failing central AC and added a new mini split ductless system to our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marie M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
John and his staff, were professional, arrived when they said they would. They were polite, professional, clean. My experience was awesome. They worked all day for 7 days until the job was complete. I have and will continue to let people know about my wonderful experience. I highly recommend them. If you need a central air conditioning in your home, call this business!!
Description of Work: I met with John the owner because my old central AC was not working . He looked at the old unit, which I knew was in disrepair. He spent time talking with me my options with what I wanted. Explained the many options available. He looked into rebate. I had an energy audit per his request, which went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Carlos R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The A/C Compressor unit in my parent?s HVAC system failed due to a power event while it was in operation. Assuming it?d be an expensive one and to try to get an accurate idea of the expense of the repair??we obtained estimates from several area and non-area HVAC contractors. All contractors called upon (5-7) accurately diagnosed the core problem: a failed A/C Compressor unit which needed replacing. However, not only were their own quotes for the replacement significantly more than the one provided by SWAT HVAC?from over $200 to more than twice the amount of their quote?they seemed to lack experience in dealing with our brand of systems, didn't adequately research the matter of our warranty with the manufacturer, or else insisted on selling us their service plans on top of the repair. Judging by their visits-conversations assessing the damage, moreover, other contractors were not nearly as professional/knowledgeable nor as considerate in their approach as SWAT HVAC had been, with some even suggesting it was necessary to replace the entire HVAC system altogether (AC + FURNACE), which, of course, would have amounted to several thousands of dollars. We highly and unreservedly recommend the services of SWAT HVAC. They were honest, direct, and no-nonsense in their assessment of the problem, knowledgeable about the work, and the repair options they offered were the most efficient and economical ones for my family. They also backed their work by a generous one year warranty and included a discount for good measure.
Description of Work: SWAT HVAC performed diagnostic and repair work on an Amana Central A/C System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

tami R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The company went above and beyond to make a good job installing a new HVAC system
Description of Work: Install a HVAC

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

jeanmaria S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
John Manetta answered all phone calls…. was on time for all appointments, made scheduling installation date easy. The office support by Bryanna was prompt and very detailed, by phone and email. I made a mistake in email confirmation and Bryanna caught same immediately. Invoices were emailed efficiently to enroll in MASS SAVE rebate program. Property #1, upon installation date, my plumber was not available due to an early morning emergency. John came through supplying a plumber so the installation could be completed on the agreed day. This installation appointment was sensitive as there is required tenant notification of work being performed. Property #2, John inspected three hot air furnaces prior to MASS SAVE audit. He performed this in my favor because the time-line for the Audit/Proposal/Installation/Rebate-Form is short between installation and the filing deadline of 10/31/2014. Upon making the inspection appointment, John said if there was a necessary replacement, he would make sure the installation would be within the time-line. As it turned out, the furnaces were fine. John did not "up sell" services. I highly recommend SWAT HVAC. John Manetta will have my future business.
Description of Work: Contractor is approved with MASS SAVE audit / early replacement / rebate program. Property #1, replaced forced hot air furnace to one apartment. Supplied plumber. Property #2, conducted inspection of three forced hot air furnaces prior to MASS SAVE audit. Properties are three-family homes in Jamaica Plain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Paula C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Provider was easily accessible by phone to schedule appointment. Showed up on time as promised and provided all necessary documentation.. I would use again and recommend this provider.
Description of Work: Perform inspection of heating and air conditioning system prior to sale of condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

marianne S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went fantastic. Fixed a problem that had been occurring for 2 years. Had 3 other hvc companies service, repair and continued to have problem. SWAT identified the problem corrected and have not had problems since. Replacing drip pan....previous company also identified we needed new drip pan but never placed order. Maybe job was too small Highly recommend SWAT
Description of Work: Repaired AC. Filter installed shut off. Installing drip pan that does not extend below entire unit. Also AC started leaking on a day that was 90+. Put in an emergency call and they came same day. Repairing reason AC continues it drip. A problem "3" other havoc companies could not fix after several service calls the past 2 years Workers a professional, proficient, knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David B.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They give good services.
Description of Work: I used Swat H.V.A.C about two moths ago for heating and cooling service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

    Contact information

    120 Lumber Ln, Bldg 5, Unit 31, Tewksbury, MA 01876

    http://www.swathvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Catering

    FAQ

    SWAT HVAC INC. is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    SWAT HVAC INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, SWAT HVAC INC. offers free project estimates.
    Yes, SWAT HVAC INC. offers eco-friendly accreditations.
    No, SWAT HVAC INC. does not offer a senior discount.
    No, SWAT HVAC INC. does not offer emergency services.
    No, SWAT HVAC INC. does not offer warranties.
    SWAT HVAC INC. offers the following services: All Heating, Ventilation and Air Conditioning services. Our heating services include: oil furnace, gas furnace, hydronic forced-hot air and heat pumps. Our cooling services include: condensers, ductless and ducted mini-split systems. Our air quality services include: ventilation, filtration, heat recovery ventilator (HRV) units and humidifiers. We also specialize in duct work and temperature control, which includes system zoning and thermostats.
    We do not service or install boilers.

    Contact information

    120 Lumber Ln, Bldg 5, Unit 31, Tewksbury, MA 01876

    http://www.swathvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM