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DRACUT APPLIANCE CTR

Appliance Sales and Installation, Appliance Repair - Small, Heating and Air Conditioning

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.3
responsiveness
4.3
punctuality
5.0
Showing 1-3 of 3 reviews

Celeste C.
05/2016
4.0
heating & air conditioning/hvac, appliance sales
  + 0 more
They installed the AC unit and everything, The unit looks fine in the window. The technicians were nice guys but in a rush. I wish they would have taken a little more time to show me how to use the unit. They also could have offered to give me the box for the unit, instead they just took it away.
Description of Work: Installed a new window air conditioner (12,000 BTU Frigidaire) I purchased from them. The $500 price included $320 for the AC unit, $180 for delivery and installation.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michele H.
04/2014
5.0
appliance sales
  + -1 more
We bought it from Dracut Appliance Center, then they arranged for it to be installed and for the old one to be taken away. It was fine. We've used them many, many times and continue to go there.
Description of Work: We recently bought a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

HARRIET W.
04/2013
1.0
small appliance repair, appliance sales
  + 0 more
Purchased Whirlpool clothes dryer 12/15/2011 from Dracut Appliance in Tewksbury. Moisture sensor stopped working 10/2012, while the dryer was still under warranty. Dracut sent service people four times to repair it, the last was 2/14/2013. Servicemen replaced parts, they were polite and pleasant. The problem persisted. After the 4th visit, I spoke to the service manager, Tom, who said his paper work stated that the dryer was repaired, despite the fact that I had written on the repair form that I did not witness it working. Tom denied there was a problem.and was very unpleasant and unprofessional. He said "You like people coming to service." Called Whirlpool, they suggested I make an appointment with L.A.R. Service Center in Wakefield. I did, and the problem was repaired.
Description of Work: Dracut Appliance unable to repair my 10 month old Whirlpool Electric Clothes Dryer. Tried four times. Service manager, Tom, rude. See details below.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


    Contact information

    2100 MAIN ST, Tewksbury, MA 01876


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair - Small,
    Heating and Air Conditioning

    FAQ

    DRACUT APPLIANCE CTR is currently rated 3.3 overall out of 5.
    No, DRACUT APPLIANCE CTR does not offer free project estimates.
    No, DRACUT APPLIANCE CTR does not offer eco-friendly accreditations.
    No, DRACUT APPLIANCE CTR does not offer a senior discount.
    No, DRACUT APPLIANCE CTR does not offer emergency services.
    No, DRACUT APPLIANCE CTR does not offer warranties.

    Contact information

    2100 MAIN ST, Tewksbury, MA 01876