T K Lyden Electric & Generator, Inc.

N

Had a water in the supply line issue so it was a critical problem that needed quick attention. They responded in a timely manner. Showed up when they said they would. Did the work professionally and quickly. Cleaned up afterward. Just a good experience overall.

The two young men who performed the installation were informative, professional, cordial, and they left the scene spotless. There was a technical problem with the engine on the generator itself, which they weren't able to help with, because they weren't licensed to work on the specific brand of generator. That might be something to check on before hiring for this type of job.

They where on time took care of the job cleaned up let me know what they did and it was all done

I would higher them again. They completed the job in a timely manner and the two guys were professional and easy to work with. Thank you. Todd B.

Thoroughly professional from the first call through estimating to completing the work.

Very responsive, came out for a quote in a timely manner which I can't say many others did. Has responded quickly to my emails to answer any question I have posed. The crew came on time to position the generator and had it in place as described. As soon as Tim and Robert were notified of gas connection they scheduled final install, showed up exactly on time and completed work in a very professional manner. Very happy with the entire process.

Great company! I have worked with them in the past

After waiting a long time between every phase of j ob including delivery rough out and finish,, I received a bill for delivery which represented 1/3 of cost. I had originally been told bill would be in three pats. Purchase, rough, and finish. We waited a long time for a bill. When we received bill we were charged a late fee of 1 1/2% for late payment. This amount was assessed on the final 2/3 of bill. We never received any other statement from them. Their phone is always busy serving other customers and hold your breath for a call back. I would suggest that their customer service is either inept or dishonest. I have great concern if I have a problem with generator in the future whether service will be reliable.

Very professional people!!

Great customer service, on time. professional and solid work.

Tim was quick to come around and was able to fix the problem on first go.

Dependable

The owner was really nice when he came to my home to meet with me.

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Very professional

Excellent service and professional and courteous staff. Highly recommend them. Fair pricing as well!

I would like you to inform him to call me again....for needed additional work on a new project of replacing some outdated electrical equipment and installing a few new sockets two new locations. I will call them also. J