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Champion Windows and Home Exteriors of Boston

Windows, Siding, Doors,

About us

There’s never been a better time to transform you home with Champion of Boston! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC

Business highlights

71 years of trusted experience

Services we offer

Replacement Windows. Sun Rooms. Roofing. Decks. Vinyl Siding. Garage Doors & Entry & Storm Doors

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
21%
3
5%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.2
responsiveness
4.1
punctuality
4.2
Showing 26-50 of 113 reviews

Carole T.
12/2012
3.0
doors, sunrooms, replacement windows
  + 1 more
Salesman, Morgan, gave an estimate and gave info about 365 glass - estimate of $12,000.00, installer manager - Jesse - said that estimate was for single pane glass. In order to install 365 glass, contract was revised for $14,000.00.
Description of Work: They removed existing sunroom walls and replaced them with sliding glass doors and windows.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$14,000

MARIE C.
12/2012
1.0
sunrooms
  + -1 more
Below are the issues I sent to Champion's main branch in Ohio on Nov 20, 2012. Today is 12-9-12 and I still do not have a complete room, just a frame. I do have pictures and more documentation if needed. I am so disappointed with the workmanship that was done for a patio room I had installed about a month ago from your Coventry RI facility. I ordered a 10 x 11 room to be constructed under my deck I was told that I would have to replace one of the support beams before they could start. I did that. When I saw the finished room it was 11 x 12 and they took the new support beam out! Now I am missing a beam, a room that is too big it does not fit properly and is leaking badly when it rains. I have already had them come back as the screens on the sliders did not close properly and large pieces of metal sticking out from the top corners where the room meets the top of the deck. This should have all been done without a return visit. I have again called due to the flooding of the room when it rains. They were suppose to come Monday 10/15. I expected a call but as usual did not get one. I called Champion in Coventry and the phone is out. This is my second home, I am not there everyday so I don't expect to have to baby-sit. That is not the case here. I have paid for the room so I am not a top priority although I believe I never was. I am writing this to Champion first as my next step is the BBB.
Description of Work: Patio room installed under deck 10 x 11.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$6,000

Paula O.
12/2012
5.0
replacement windows
  + -1 more
It was a very good experience. They confirmed their time of coming out to do the work. I had felt a small draft afterwards and they were out very quickly to fix the problem. I could not have asked for a better service.
Description of Work: They isntalled a new slider window for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Hazel M Y.
11/2012
5.0
replacement windows
  + -1 more
It all went smoothly. I did have to be patient while the windows were manufactured to fit properly, but I feel comfortable that I have good windows at a reasonable price and would certainly use Champion again.
Description of Work: The salesman came to my house approximately 2 months before the windows were installed. He gave a very detailed account of the performance of the windows in terms of energy saving etc. He also suggested ways I could save on installation in the long run. His visit was followed, about a week later, by a service man who made detailed measurements. At that point I knew there would be a delay while the windows were created in their factory. When time came for the installation it was very quick and all was achieved despite the rain. The 2 men who installed the windows did a good clean-up and made sure I knew how the windows operated, although the salesman had also shown me on one of his models.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

KANDIAH A.
11/2012
4.0
replacement windows
  + -1 more
It was good, they did a good job. I believe the quality, and the service was good. They gave me a lifetime warranty. They also set me up with a payment plan, no interest for 18 months.
Description of Work: They replaced a big window for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Pat M.
10/2012
5.0
replacement windows
  + -1 more
Started on time and it was excellent work performed. It looks great.
Description of Work: 1 foyer window, window sill and frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$592

Anne O.
10/2012
5.0
replacement windows, doors
  + 0 more
The workers that came in were very nice and showed us how to change the windows in order to wash them. The windows are very easy to use and in the summer time when you put your hand on the glass it is cool, and in the winter it is the same. The windows keep the heat out and the cold out depending on the season. They also come with a lifetime warranty, so if the window breaks they will come back out and put in a new one.
Description of Work: We have a seven room home that they replaced all the windows in; including the garage and the cellar. They also installed 2 storm doors for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

carol P.
10/2012
5.0
sunrooms
  + -1 more
As stated above, very pleased with the end product and have enjoyed our new room immensely so far.
Description of Work: All aspects of the pending project thoroughly and accurately described by Champion representatives. Provided plans for a sunroom addition to the back of our home to be built upon an existing deck, with estimates.Obtained necessary permits, Prepped area for addition of sunroom. Built sunroom in a timely manner. Took into consideration not damaging our lawn and shrubbery. Picked up and cleaned up debris from the day's work and took it away. Workers always, polite, efficient and presentable. After the build, we had a few minor problems which were addressed in a timely manner and corrected right the first time. Was assured any future issues will be addressed in the same manner..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Paul M.
10/2012
5.0
replacement windows
  + -1 more
They arrived on time and did an excellent job from start to finish.
Description of Work: Bedroom & bathroom windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Pearl W.
10/2012
5.0
replacement windows, doors
  + 0 more
I replaced 36 windows with 33 windows and replaced the sliding door with a double french door. The staff that came to measure were thorough and precise. I was working to bring the house appearance back to the original era. They made great recommendations that helped me to decide on the elimination of 3 windows (replacing pair of casement with single double hung, 2 casement & picture with 2 double hung, and a funky combination into a single casement window). This was a cost saving. I chose full screens, instead of the standard half screens. I chose the square grid pattern for the double hung windows and one picture window and diamond grid pattern for a second picture window. I chose cream as the inside color instead of white. These feature selections did add to the cost. My exterior color is bronze. I waited somewhat longer than usual for the call to install. This was due to the color combination I had selected. When they came, the staff was professions. They were thorough, worked quickly and precisely. They put in very long and hard days. They finished the windows in four days. The diamond grid window came with just a single bar separator. I told them it was wrong. Everything through their documentation showed diamond. When they checked the process, they said that my specifications found a bug in their software. They re-ordered the diamond grid window and within 6 weeks replaced the non-grid insert with the correct one. The door team was different. I wasn't impressed with them, reported to Champion why, and they took care of the issue. However, I love the french door. Even though this past winter was mild in comparison to recent years, I can attest that these windows and doors have made a substantial difference in the comfort level of my home. The family room picture window cracked during the winter. I called and they came out and measured it. It was replaced within 6 weeks. These windows have a lifetime warranty. I called my 3rd time today, on minor issues. Champion has been very responsive and I have not been charged a cent. I know they are a bit pricy, but I love my windows. I did take advantage of their discount offers.
Description of Work: I own an 100 year old colonial. I replaced all 36 windows and a sliding door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41,000

Cheryl B.
10/2012
5.0
doors
  + -1 more
Did a great job installing and have had no problems. Called with my concern and they fixed it right away.
Description of Work: Sliding glass door and front entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Charles R.
10/2012
5.0
sunrooms, replacement windows
  + 0 more
Champion Windows installed a beautiful sun room for us. They had to travel 1.5 hours 1 way every day to work on this job and it took them about a month to finish. The building inspector said that this was a beautifully done job. Then a friend of mine who does surveying looked at this room and said that this is superior work. We have had rain and never had any leaks. The workers were great we wanted to adopt all of them. Everyone who came here was top self. We liked them all a lot. The only problem with this job is that we have occasionally abandon it to go back into the attached house.
Description of Work: Installed a sun room in place of a porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Jim & Linda M.
10/2012
5.0
siding, replacement windows
  + 0 more
Champion Window were extremely professional, easy to work with and offered quality service. I would absolutely use them again in the future.
Description of Work: Installed new windows and siding through out my home this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris G.
10/2012
5.0
replacement windows
  + -1 more
It was a super experience. From the experience with the sales person to the customer service representatives, it was a great experience and the windows are beautiful.
Description of Work: They sold and installed 2 bedroom windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rita B.
10/2012
2.0
sunrooms
  + -1 more
Although the final product is the three-season room I wanted, the process was unnecessarily difficult. A project that was estimated to take 6-8 weeks took 16. Numerous delays were caused by an inexperienced crew, errors in ordering materials, and problems with the glass manufacturer. It took 12 weeks for the division manager to review my project and determine that the construction manager was erroneously ordering coated glass, which was tarnishing. Division manager only reviewed my project because I refused to pay the holdback until I was satisfied. Repeated replacement of the defective glass left numerous nicks, scratches, etc. ? with me having to apply touch-up paint to the damaged frames. The only positive part of this process was the construction manager - Kevin - who addressed all of the problems without argument. He stated his goal was to make me a satisfied customer - not attainable given the extent of the problems. And, for the record, although Champion does windows, they do not do windows. You would think they would have an effective method for cleaning glass and windows ? they do not!
Description of Work: Partially dismantled existing deck, enlarged deck, and constructed 12'x19' three-season room with single-pane windows, cantilevered roof, and skylight. Did not install finished flooring. Landing and stairs also constructed. No landscaping provided.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$30,000

William H.
10/2012
4.0
replacement windows
  + -1 more
Exellent. See Above for all comments.
Description of Work: I contacted Champion approximately 8/15/2012. One week later their representative was at my house. I signed a contract & paid in full on 8/22/2012. Due to an error of my phone number there was some delay in contacting me when my window was in & ready for installation. After I was contacted, 10/8/2012, the scheduling and installation went very well. Except for them not bringing all material necessary to complete job, they were in every way professional installers. They began the job on 10/11/2012. Due to not having necessary siding with them to complete the job they promised to return the next day to finish up. As promised another professional showed up & completed the installation. All craftsman were congenial & extremely professional. I would definitely use this company again for future improvement projects.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Janice L.
10/2012
4.0
sunrooms, replacement windows
  + 0 more
They did a great job. They are also very responsive if I we need to have them come out to fix anything. They even came to soundproof it for us later because we were unable to hear our TV during heavy rains. They also were responsive when we had issues with the locks on our windows.
Description of Work: They built a four season room for our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean L.
10/2012
4.0
doors
  + -1 more
I think they have a very good product. There was no problem with the installation. I felt very comfortable with the technician that completed the installation and he did a good job. The final cost came in a bit under the estimate which I appreciated. I love that the product is made right here in the US. The one thing that I wasn't thrilled about was that for the estimate I had to sit through a song and dance of product demonstration and scenarios. Although, once I let them know that I didn't need the whole routine and was probably going to use them, they cut the show short.
Description of Work: I hired them to replace two sets of sliding doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley G.
09/2012
4.0
replacement windows
  + -1 more
The person who came out to give the estimate (Matt) was very professional and knew the product. We had a window that came off the track and would not stay up. When we called we were told that there was a 5 week wait for repairs. We asked to speak to Mark, who had been out before to adjust some windows and were told that we couldn't speak to him. The person who answered the phone didn't seem to be very customer friendly.
Description of Work: We had 6 double hung and one bay window installed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$8,000

Dalia G.
03/2012
4.0
replacement windows
  + -1 more
They were very good. The price was pretty reasonable.
Description of Work: We used Champion Window for windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

ZACHARY H.
03/2012
1.0
decks, doors, sunrooms
  + 1 more
We had a lovely construction worker, Tony, who is the only good aspect of our project. He did high quality work, and deserves his pay. It's a shame that people like Ian get a share of the money when these great people do all of the work.... As soon as you see the name Ian Zmud, run away.
Description of Work: I own an investment property and I hired Champion to do the sunroom and build a deck. The representative they sent out, Ian Zmud, is a lying, over-compensating, pathetic liar. He promised us many things which he did not fulfill. We gave him $6000 up front, and he requested an additional $1500 while a promotion was going on, which promised a 1500 discount. He said that there is no way we could get the 6000 back (he cashed the check in 2 days...), and that he wouldn't give it back even if we cancelled the project. He deserves to burn in h*** with all of the other liar salespeople like himself. DO NOT HIRE THEM.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65,000

marguerite A.
02/2012
2.0
replacement windows
  + -1 more
Window quality is poor, installation was poor. When a window broke it took them awhile to get here and then they measured the window incorrectly and had to return and that took a while. I would not recommend them to anybody.
Description of Work: Champion Window installed windows for me twelve years ago.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$10,000

THURMAN S.
02/2012
4.0
doors
  + -1 more
Champion send sales rep to house, explained product and advantages of their materials and craftmanship. Then a measurer for final measurements the next day. Subcontractor (I suppose due to no signage on truck) arrives after unit has been build and delivered to Champion Maroborou unit. He did what was expected. But I did noitce a c. 3/4" gap between top of door and top runner before being closed off. Not sure if this meant that door could have been higher. Product works fine and look OK. Champion rep came by just after work was finished to check it out.
Description of Work: Replace patio door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Deborah F.
01/2012
4.0
replacement windows
  + -1 more
They seem to be more expensive than everyone else, but everything seemed okay. I think that said they are a little busy and it may take six weeks before they could start the work. I am still waiting on the final estimates from everyone before I make my decision.
Description of Work: They came to give me an estimate

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James G.
01/2012
1.0
replacement windows
  + -1 more
The windows are great but the service is terrible and the people of Champion are morons
Description of Work: This is a must read if you are considering Champion. Up to the moment right before we gave our down payment, they were great. After that, they were horrible. Installation was supposed to be done in 4-6 weeks. Didn't start till 10 weeks after down payments. Customer service is terrible. Do not expect them to call you back, you have to catch them off guard. One time I called and I asked for Morgan, they asked for my name, I told them, their response, "Oh, he's out." They knew I would be calling and they had no guts to answer the phone. As I sit here typing this up, I am waiting for them to get back to me because, after measuring windows in one of my rooms twice, the windows they brought didn't fit. If I had to describe this company in one word it would be amateurs. I WOULD NEVER USE CHAMPION AGAIN

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$15,000


Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Siding,
Doors,
Sunrooms and Patio Enclosures,
Decks and Porches,
Window Treatments,
Roofing,
Gutters,
Patios,
Deck Maintenance,
General Remodeling,
Locksmiths

FAQ

Champion Windows and Home Exteriors of Boston is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Champion Windows and Home Exteriors of Boston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Champion Windows and Home Exteriors of Boston offers free project estimates.
Yes, Champion Windows and Home Exteriors of Boston offers eco-friendly accreditations.
No, Champion Windows and Home Exteriors of Boston does not offer a senior discount.
No, Champion Windows and Home Exteriors of Boston does not offer emergency services.
Yes, Champion Windows and Home Exteriors of Boston offers warranties.
Champion Windows and Home Exteriors of Boston offers the following services: Replacement Windows. Sun Rooms. Roofing. Decks. Vinyl Siding. Garage Doors & Entry & Storm Doors
Ask for Details

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed