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Columbus Energies

Heating and Air Conditioning, Propane Sales Services, Heating Oil

About us

Heating & A/C and heating oil.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C and heating oil.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-11 of 11 reviews

Marguerite C.
08/2017
5.0
propane sales
  + -1 more
They are terriffic. The offers are nice. They are efficient. They know what you are talking about.
Description of Work: They deliver propane gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marguerite C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was perfectly reasonable. He was in and out, and was a good communicator. He was fine. He did really well. He was easy peazy. He was thorough, he cleaned up. He did what he said he was going to do, and he didn't leave a mess. He was polite. I use him for all my HVAC stuff.
Description of Work: It included the cost of the thermostat. He changed all the filters, the cost of the new filters, and he new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marguerite C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They will do what they will have to do. He comes when they say they will come. They are responsive if something breaks, like your air conditioner. I have never ran out of propane gas, which I have with another company, and that is why I fired them. Every single pipe in the place would have froze. He was there and he called somebody, and called them. I think he knew.
Description of Work: ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marguerite C.
08/2017
5.0
propane sales
  + -1 more
They are great people.
Description of Work: They deliver propane gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marguerite C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They came for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawna F.
06/2016
5.0
heating & air conditioning/hvac, propane sales
  + 0 more
We could not have asked for a better team of experts than Columbus Energies! They were professional and respectful as well as having a family service style connection with their customers! They even went further to get us the absolute best price in town! We have been customers with Columbus for a while now , we have them take care of all our heating,cooling, and oil/propane needs and I can say they are there 100% for any need ANY time! I just can't say enough about this company! They are the best!
Description of Work: Installed a Mini Split cooling/heating system .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Robert P.
01/2016
1.0
propane sales
  + -1 more
It is my opinion that this company cannot be trusted. In my experience they have been/are rude, unprofessional, disorganized and literally thieves.
Description of Work: Billing issues. Rude customer service. Insults. Had to file trespass with police. They stole my tanks. I bought my house from a close relative of the owners. I have paper work stating the tanks are mine and they stole them. Billing issues. They waited for tank to be empty when it was below 20 out and then show up late and charged $150 for delivery. I called at 4:30pm they arrive at 7-8 and wanted after hour delivery charges. When I refused they stole the tanks. These guys are rude and creepy. My girl friend did not get good vibe from delivery and called me to rush home. It was that bad. In answer to their threats when I said I would post a review online, it's not liable if it is true. Stay away from this company. Found three other companies that were much cheaper. Heading to police to discuss filing theft charges and criminal trespass against them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Ernest W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Prompt, efficient, pleasent, boiler deivered and preformed as promised. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Elaine B.
03/2013
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Columbus Oill has been delivering oil and providing service to our burner for several years. At the beginning of February, we noticed our expansion tank on our boiler was filled with water and there was some leakage on the floor near the burner. As Moe was repairing the boiler, I inquired whether it would be worthwhile replacing our 40+ year old furnace with a new one. He was open and honest with information from his experience with newer furnaces, their efficiency and potential cost savings. He volunteered to have Steve from the home office give us a call if I wanted. Steve called the next day, we made an appointment and he gave us a bid 2 days later. We gave Steve the go ahead on the Monday after the major snow storm and power outtage. He appologized for not being able to set up an appointment as they had over 150+ calls from people with heating problems, but would get back to us in a few days. He called on Friday and set up the appointments for Wednesday and Thursday of the following week. They showed up at the expected times. They delivered the new furnace and water heater on Wednesday and did as much set up as they could without cutting off our heat before quitting. On Thursday, they removed the old boiler and water heater, had someone remove them from our property and installed the new system. They did an excellent job at the installation and cleaning up after themselves. The new system works great
Description of Work: Removed an old boiler and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kyle A.
01/2012
2.0
heating & air conditioning/hvac
  + -1 more
Home owner was out of town and service co. worked with elderly father. After several consecutive trips the unit still was not functioning properly. Home owner returned and repaired unit. Servicer did not leave the old parts but suspect that unit may not have needed the parts.
Description of Work: Furnace and water heater would intermittenly shut down.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Ernest W.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The installation crew was pleasant, quiet, and efficient, taking care not to make a mess. They thoroughly cleaned up after themselves and removed all debris from my home by the end of the day. At the end of the day, after installation, Steve took the time to explain the operation of the boiler, controls and indicators, and provided my with the manufacturer manuals for the installed products. Since installation, Steve has taken the time to return two phone calls to answer my questions. In closing, I am very pleased with the no pressure estimation process, willingness to answer questions, prompt service as promised, and the post-installation condition of my home. I highly recommend Steve's Heating.
Description of Work: Steve made a home visit during to estimate the cost of a new home heating system (boiler). Steve was prompt as scheduled, provided manufacturer brochures for the products he normally uses. During the estimation process, Steve's main goal was to ensure my understanding and satisfaction with my purchase. A few days after the initial visit, I received a written estimate. During this time, I had developed additional questions. I called Steve's business who took a message for Steve to call me. Than evening Steve returned my call and we discussed my questions. Based on that conversation, and my desire to upgrade the circulation pump (to use the one Steve initially recommended), Steve revised and resubmitted a written estimate within 2 working days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    1492 G A R Hwy, Swansea, MA 02878

    columbusenergies.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Propane Sales Services,
    Heating Oil

    FAQ

    Columbus Energies is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Columbus Energies accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Columbus Energies offers free project estimates.
    No, Columbus Energies does not offer eco-friendly accreditations.
    No, Columbus Energies does not offer a senior discount.
    Yes, Columbus Energies offers emergency services.
    Yes, Columbus Energies offers warranties.
    Columbus Energies offers the following services: Heating & A/C and heating oil.

    Contact information

    1492 G A R Hwy, Swansea, MA 02878

    columbusenergies.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM