BROADWAY KITCHEN SALES

We contracted with company in August 2013, gave a deposit of $8000, not one piece of material or minute of service was performed, after repeated delays, in December we were unable to contact by phone or email and reported this business to the police.

My husband and I hired Broadway Kitchen in June 2012 to remodel our kitchen. The owner and contractor, Tom Furtado, told us that the start date would be during the third week of July and that the completion date would be during the second week in August. The job did not start until the last week in August, and (only after multiple phone calls, lies, and broken promises) was the job completed two days before Thanksgiving. Unfortunately, we had paid the bill in its entirety (minus $199.00 for last minute incidentals) at the end of September. We paid the remainder upon completion of the job. What a stupid mistake on our part! We waited 2 months for the installation of the countertops alone. Among the lies and excuses we heard during that time were: The countertop company had just introduced a new color line which was slowing things down. The countertop company had a backlog of projects into the start of the new year. There were others ahead of us. On December 24, 2012, we received a letter from the countertop company, telling us that Tom Furtado had still not paid the balance owed for the installation ($1,562.28) and that if he did not pay within 5 business days, the company would be forced to put a lien against our property. After speaking to the financial department of the countertop company (Dec. 26), I learned that Furtado had not given them the required 50% deposit to start until November 12 (hence the delay) and has seemed to vanish within the past two weeks. Repeated calls to Furtado's cell phone have gone unanswered, and the phone number at the business itself is now out of service. The countertop company has also sent their representatives to the business only to find it closed up. They also told us that our job was the last they did for Broadway Kitchens. Needless to say, we are furious.