We were happy with the person he referred us to but unfortunately they were not able to resolve our problem. We called him back to ask for more advice and another referral to solve and additional issue that cropped up. John was very helpful and gave us a second referral for the next "chapter in our saga".
Description of Work: We left a message and John called back promptly. We explained our problem. After hearing it he determined it was outside of his specialty and he gave us a referral.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry D.
01/2017
5.0
plumbing
 + -1 more
They showed up on time, as promised. The fittings were very close to a wooden plank wall and they managed to unsolder the old ones and solder the new ones with no damage to the walls. Unlike some plumbers I've seen, they actually removed the valve bonnets so there wouldn't be any risk of damaging or prematurely aging the new valves. It's that kind of attention to detail that guarantees I'll use them again. This was my second time using Paradise Plumbing, and they are now my go-to guys for plumbing work. BTW - they were very careful not to track up the floor to the bathroom, going so far as to lay a drop cloth across my entry area. Did I mention attention to detail?
Description of Work: I needed two vanity shutoff valves replaced and one toilet shutoff replaced as part of a bathroom makeover. The valves were original to the house, so approximately 40+ years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry D.
03/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: They rebuilt a 27 year old Temptrol shower valve. Very responsive and extremely fast follow up to a second problem with the same valve. Please note this problem was not related to the quality of their work whatsoever, just a different part that failed after the work was done. |I'm hoping to make this company my "go-to" company for plumbing work. |If there was an A+ rating I would have given them that. |Would recommend without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SARAH R.
09/2015
1.0
plumbing
 + -1 more
It never happened.
Description of Work: Maybe this guy gets good marks because he only chooses lucrative work. I called four days ago and left a detailed message. He has not responded.
Rating Category
Rating out of 5
responsiveness
1.0
Jean M.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
He is fabulous. His professionalism is the best. He is totally professional. I chose to use him for the job because I have had him in the past and I like his work very much.
Description of Work: I use Paradise Plumbing & Heating. He gave me a quote for my boiler, all the equipment, siding, and labor. Everything involved in the job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
GEORGE D.
07/2014
5.0
plumbing, heating & air conditioning/hvac
 + 0 more
John and his helper drained my boiler system so a kickspace heater could be removed. The heater did not have shutoff valves on it so I couldn't do it myself. They did did the work quickly and refilled my system and made sure it was operational. I thought the price was very reasonable for the work performed. He is at the top of my call list.
Description of Work: Drained my boiler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Thomas H.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
Our 25 year old boiler started acting up over the weekend. I called John on Monday morning and he was able to get to our place within an hour. After he checked the the system he determined that the controller was dead. Within 2 hours he was able to procure a replacement and install it. It was refreshing to get a service call handled so quickly and efficiently!
Description of Work: Boiler not firing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Pat G.
04/2014
5.0
plumbing
 + -1 more
Excellent. On every occasion, John was reliable and within budget. He does excellent, high quality work.
Description of Work: John is by far the most honest and reliable professionals I have ever hired. I have used him for years to do anything involved with plumbing or heating. I hired John on different occasions to repair plumbing, install a bathroom in the attic, and to convert from oil to gas. I would highly recommend John.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Jean M.
02/2014
5.0
plumbing
 + -1 more
He was very informative and did good work. His price was reasonable and he always explained what he was doing. He got the job done and got it done right. Whenever there was a problem, he came immediately to fix it.
Description of Work: I have used Paradise Plumbing & Heating for plumbing work. He did all the plumbing for the sink and redid the major pipes that go out to the sewer line.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Appliance Repair
FAQ
Paradise Plumbing & Heating is currently rated 4.9 overall out of 5.
Paradise Plumbing & Heating accepts the following forms of payment: Check
Paradise Plumbing & Heating offers the following services: Full service plumbing and heating repairs. Complete heating system replacements. Natural Gas piping. Fully licensed and insured in the state of Mass.