He was very superficial, and as a result there were huge problems that were completely missed … cost thousands and thousands of dollars in damage. When I talked with the founder, I could see why they do it – that’s their business model. It’s just a casual inspection.
Description of Work: Hired them to inspect our new house by our realtor's recommendation
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Daniel D.
08/2015
2.0
home inspection
+ -1 more
Of course, anyone buying a house - especially if it smells moldy and asks - should know that the value of a house can range from no issues all the way to a dumpy moldy money pit if there are real mold issues. Mr. Stephen Roberts never responded to any of my emails or phone calls afterward. He was punctual and on fairly short notice - however, I feel we got short-changed in one of the most important transactions of my life.
Description of Work: The inspector gave the house we bought a cursory review from all I can determine, including that - although I had concerns about mold - he emphatically stated there is no mold issue. The house smelled moldy. There were numerous leaks in the basement including that along the edges of the basement roots had grown through the foundation, and had collected dirt down through the years. There were significant roots growing in several places in the basement forming a dirty sponge that held moisture and dirt. When we got the written contract from the inspector it was emphasized they do not do MOLD work. That was a key concern, so it should have been stated right up front.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$300
Response from HouseMaster Home Inspection Services
.
Ana G.
04/2014
5.0
home inspection
+ -1 more
unknown
Description of Work: Complete home inspection. Very professional. Inspector communicated clearly and the inspection was thorough and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeppe P.
10/2012
5.0
home inspection
+ -1 more
Stephen Roberts of HouseMaster performed our home inspection. He was on time, courteous, thorough, extremely knowledgeable, and willing to share his knowledge with us. We learned a lot about houses and about this home in particular and feel fairly comfortable that we now know what issues it has.
Description of Work: A home inspection of a two bedroom house, two floors of living space, basment and attic, outside of the house, garden, appliances and so on. The price indicated ($625) also includes a Radon Test
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Julia H.
08/2012
5.0
home inspection
+ -1 more
The inspection was very detailed, very thorough and clearly explained to me. They were very professional, and they were very responsive to my questions. They worked very efficiently and didn't waste my time. They arrived when they said would.
Description of Work: A thourough home inspection on my home that I am contemplating on selling. This individual came from the Bedford facility.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home inspection,
Energy Efficiency Auditing,
Radon Detection & Reduction
FAQ
HouseMaster Home Inspection Services is currently rated 3.6 overall out of 5.
HouseMaster Home Inspection Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, HouseMaster Home Inspection Services offers free project estimates.
No, HouseMaster Home Inspection Services does not offer eco-friendly accreditations.
No, HouseMaster Home Inspection Services does not offer a senior discount.
No, HouseMaster Home Inspection Services does not offer emergency services.
No, HouseMaster Home Inspection Services does not offer warranties.
HouseMaster Home Inspection Services offers the following services: Full Home Inspection Service Commercial Inspections Radon Testing