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35 years of trusted experience
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Reviews
4.522 Reviews
Showing 1-22 of 22 reviews
WENDY M.
09/2018
garage doors
+ -1 moreMy car was stuck in the garage, and we couldn't open the door manually. I emailed Doug around 10 AM, and he responded right away. He was clear about his availability, and wasn't sure he'd be able to make it the same day. Nonetheless, he pulled in before 3 PM the same day, and was done in 10-15 minutes. This is the second time we've used Sudbury Garage Door, and they'll be the ones we call next time we need a repair or replacement.
Description of Work: The cable holding up my garage door snapped
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Yes, I recommend this pro
$131
Clare M.
09/2015
garage doors
+ -1 moreCalled Sudbury garage door owner, Doug, to come check out damage to garage door, open it and give me a quote to repair. He arrived same day, opened the door and said the whole door((all 3 panels) would need to be replaced. Only lower 2 panels were damaged. I waited a week to hear back from him........ Nothing. Called him several times, left messages, but still nothing. Two weeks later I received a quote emailed to me. Meanwhile, I had researched other garage door companies, rated highly on Angies list. Precision Garage Doors (Hudson NH) were out within 3 days , replaced the 2 damaged panels and charged 50% less than the quoted price from Sudbury Garage Door.
Description of Work: Open damaged garage door so I could move my car out.
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$95
Response from Sudbury Garage Door
Judith H.
06/2015
garage doors
+ -1 moreCalled back the same day, came the next. Called to say he'd be a little late, then came when expected. Quickly found my problem, fixed it, no charge. Very pleasant person to deal with.
Description of Work: Diagnosed failure of my wireless key pad door opening device
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Yes, I recommend this pro
Margot H.
06/2014
garage doors
+ -1 moreDoug was very responsive and was able to finish the entire job in one afternoon. He was professional, courteous and took care to walk through the details on operating the system after the install was complete. I would definitely recommend Sudbury Garage Door to anyone!
Description of Work: Replaced 3 electric garage door openers, installed new keypad and manual openers. Moved sensors.
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Yes, I recommend this pro
$12,000
Anne U.
03/2014
garage doors
+ -1 moreHe took a lot of measurements for replacing the garage door, but I didn’t hear back from him for pricing or to do the work, I even tried calling him.
Description of Work: They did a wonderful job coming right away when I had a broken garage door opener.
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Yes, I recommend this pro
Response from Sudbury Garage Door
Scott B.
12/2013
garage doors
+ -1 moreDoug is always a professional. This is the third time I have needed his services for different doors or services. He checked first if it could be repaired. Then he gave an accurate quote for two options for replacing the unit. He installed an ultra quiet unit which is much better than what we had previously. His work is always high quality. I will use him again.
Description of Work: Replaced the electric garage door opener.
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Yes, I recommend this pro
$370
Reesa Y.
10/2013
garage doors
+ -1 moreDoug was very professional. He did a very good job in replacing our door in a timely manner.
Description of Work: Replaced gargage door
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Yes, I recommend this pro
$740
Christopher H.
05/2013
garage doors
+ -1 moreHe showed up on time for the initial appointment to determine what was wrong and what needed to be fixed. He then came back for the second visit and took care of the problem completely, with a new spring, also lubricating and cleaning everything as needed. I was so pleasantly surprised that the cost was so low, even with two visits and the hardware.
Description of Work: Fixed a garage door after the old spring broke
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Yes, I recommend this pro
$215
Anne U.
05/2013
garage doors
+ -1 moreHe was prompt and did a good job of installation, telling me what he was going to do, do it, and showed me how to use the remote. He programmed the others that I had.
Description of Work: The owner came within a day to replace an old garage door opener that had broken. I was quite pleased with his promptness and the quality of his work. However, I asked him to replace the doors themselves. After several phone calls and his promise of coming within the week he never showed, and did not initiate a phone call to tell me why he was not coming. Therefore I can not give him a good review.
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$350
Scott B.
04/2013
garage doors
+ -1 moreDoug is fantastic. I have had him fix my garage doors in past. My garage door motor stopped working. When I tried it one more time it started smoking. After unplugging it I called Doug. He called me right back, set up a time to come over, checked out the problem, verified that the motor had to be replaced, got a new garage door motor unit and installed it the next day. And the new motor is 10 tomes quieter than the old unit.
Description of Work: Replaced the garage door motor.
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Yes, I recommend this pro
$370
Kathleen B.
03/2013
garage doors
+ -1 moreHe arrived on time but even though my husband had told him the doors needed lube, he didn't bring any. He said he would come back the next day and check everything out and lube up the doors. He never called or showed up again. We are going with another company.
Description of Work: He looked at the garage doors.
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Kevin A.
02/2013
garage doors
+ -1 moreHe gave an accurate quote and then changed it and did not follow up to finish the job. The garage door works well but there is a section on the top that isn't weather stripped. We would have appreciated some follow up so that the whole thing would be done right.
Description of Work: I am late in writing this review. Our garage door had come off the tracks and the metal was bent and the whole thing had to be replaced. He came and gave an accurate estimate but when it came to doing the work he kept changing his mind about how much it would really cost. He ended up using more of the track than he expected to and while he was doing the work kept saying how it was going to save us so much money. However, when we received the bill in the mail it was only a $40 cost savings. When I called him on this he explaied that is what he meant when he told us we could be saving. Also there was a section at the top of the garage door that he said he couldn't finish because the wood was rotted and we needed a carpenter and gave us the name of the friend. After we had that work done, he told us he would come back and finish it. Well, I called the friend two or three times and never got a response and then Sudbury never followed up with us so the job wasn't really completed.
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$1,500
Charles L.
08/2012
garage doors
+ -1 moreestimate only. i did not end up using his service at this time.
Description of Work: sought estimate for replacement of a garage door motor. prompt service, fair quote.\ no attempt to upsell.
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Yes, I recommend this pro
$350
RUTH K.
11/2011
garage doors
+ -1 moreDoug met with me and reviewed my options, including prices. I hired him and we set an installation date. He showed up on time and worked through the installation without incident. The doors were installed in a few hours and have worked flawlessly since their installation. Both the materials and the installation look to be very good. I recommend this company.
Description of Work: I needed two garage doors replaced. The existing doors were badly deteriorated.
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Yes, I recommend this pro
$1,500
CLAYTON S.
09/2011
garage doors
+ -1 moreDoug (2nd generation) showed up on time, the very afternoon I called for a repair. He started on one door, and then checked both doors thoroughly. Instead of "selling" me a new keypad, he fixed the old one. 40 minutes later I have two working doors, repaired, oiled, wires replaced and bolts tightened, and tension verified. Honest work for honest pay. You look forward to writing checks like this. He understands the value of a great local reputation. Don't hesitate to use him. I will again, and I will use him when I have to replace my doors as a result of this experience.
Description of Work: Fixed broken wires, programmed keypad, oiled doors, checked all bolts and wires for correct tightness.
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Yes, I recommend this pro
$80
Warren D.
06/2011
garage doors
+ -1 moreThe electrical installation went fine, and so did the subsequent Operator installation. However, just after Doug Wood, Sudbury's owner/installer, left, we turned on the regular garage lights and managed to trip a circuitbreaker. We called Doug, then Mark Rousel (the electrician). Mark promptly came and, after very intense troubleshooting, found the the home builder (circa 1970) had left a dangling live wire which was dislodged during the Operator installation process, hence the short circuit. Mark promptly corrected the problem, and the end result is just what we wanted. We are very pleased with both the installation and the subsequent troubleshooting, and are very satisfied with the results of this, our first utilization of Angies' List.
Description of Work: We decided have an Operator installed on one of our two existing metal garage doors, and after reviewing Angies' list decided to try Sudbury first. He visited and while here quoted $380 for the Operator and two remotes. We were impressed and accepted on the spot. Prior to actual Operator installation the necessary electricl fitup was done by his recommendeed electrician (Roussel Electric) for $150.
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Yes, I recommend this pro
$530
Stewart M.
12/2010
garage doors
+ -1 moreWe like them. He is very fast, he is very fair, he calls back, and I think this company is a good source of work for garage doors.
Description of Work: Sudbury Garage Door replaced some springs and cables in my garage door a few months ago.
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Yes, I recommend this pro
$200
Michael B.
12/2010
garage doors
+ -1 moreThey are very professional. They came and looked at the job. Then they went and got the parts and came back to fix it. They did the work, cleaned up and moved on very quickly. They are very timely; the time between when we called and when we had to wait for service was very short. They showed up on time and did the job the same day, which was very positive. I didn’t get multiple estimates.
Description of Work: I used Sudbury Garage Door to replace a broken spring.
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Yes, I recommend this pro
$250
LISE B.
11/2010
garage doors
+ -1 moreExcellent service. Doug Wood, owner, called back promptly, made room in his schedule for this small job and was completely professional throughout. He gave us high quality work at a very reasonable price and we happily recommended him to a friend who was also pleased with his work.
Description of Work: Re-attached garage door to frame and repaired. Lubed both garage doors. Installed new weathertripping on both garage doors.
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Yes, I recommend this pro
$120
Vera F.
10/2010
garage doors
+ -1 moreexcellent
Description of Work: two garage doors removed and replaced, on automatic sliders
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Yes, I recommend this pro
Mary W.
08/2010
garage doors
+ -1 moreI would certainly use this company again and would not hesitate to refer the company.
Description of Work: The spring on my garage door broke (car was in garage, with door shut). I called Sudbury Door and a live person ( Doug Wood , who owns the company) answered the phone and made a time to come to my house and fix the problem.. He showed up at on time, was extremely efficient, not only replaced the broken spring but the one on the other side (19 years old-and ready to go at any time). He was very polite and professional. All in all a very pleasant experience.
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Yes, I recommend this pro
$115
CANDY P.
07/2001
garage doors
+ -1 moreTHEY ARE VERY EFFICIENT.
Description of Work: REPLACED TWO GARAGE DOORS.
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Yes, I recommend this pro
Contact information
P.o box 371, Sudbury, MA 01776
Sudburygaragedoor.comLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Sudbury Garage Door is currently rated 4.5 overall out of 5.
Sudbury Garage Door accepts the following forms of payment: Check,MasterCard,Visa
No, Sudbury Garage Door does not offer free project estimates.
Yes, Sudbury Garage Door offers eco-friendly accreditations.
No, Sudbury Garage Door does not offer a senior discount.
No, Sudbury Garage Door does not offer emergency services.
No, Sudbury Garage Door does not offer warranties.
Sudbury Garage Door offers the following services: Installation of garage doors.
Contact information
P.o box 371, Sudbury, MA 01776
Sudburygaragedoor.com