FiOS

TV Service - Cable, Phone Service - Landline, Internet Service,

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
33%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 1-9 of 9 reviews

Lorraine C.
11/2014
5.0
cell phone service
  + -1 more
went very well-accomplished goal..took a fair long time.
Description of Work: reversed an order with seasonal suspention of phones

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth N.
09/2014
5.0
cable tv service
  + -1 more
It has not happened often but each time they have done an excellent job.
Description of Work: They fixed my internet or TV remotely.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Roger G.
06/2014
5.0
cable tv service
  + -1 more
Works very well with no problems
Description of Work: provide internet , telephone and tv service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Russell G.
12/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
Salesperson came to the door since they had just finished bringing FIOS to our street was currently using and hating Comcast. Couldn't sign up fast enough. Got a great deal...free gift card. Made the appointment...they showed up on time, were professional and pleasant. Made sure that everything worked correctly before leaving. SO HAPPY to have FIOS! So much better!
Description of Work: Got rid of Comcast and installed Verizon FIOS!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth W.
05/2012
4.0
cable tv service, landline phone service
  + 0 more
I'm upset about some of the channels. I've been satisfied with the voice-mail. Overall, I like them. Their prices are average. The quality of their service is excellent. It's never been down, and they're available 24 hours a day. When they did the installation, they were on time. They are very responsive. My overall experience with them has been good.
Description of Work: They provide my phone and cable service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Suzanne B.
04/2012
4.0
internet service, cable tv service, landline phone service
  + 1 more
The quality of the service is good and we will continue our service through Fios.
Description of Work: Fios is our cable television, internet and landline phone service provider.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kathleen B.
04/2012
4.0
internet service, cable tv service, landline phone service
  + 1 more
They are like any big company. If I need to call them, I am on hold and get transferred two or three places. I have been trying to get them to disable my call waiting, and it is still not finished.
Description of Work: They provide me with a package that includes my home phone, internet and television services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$155

Maria D.
03/2012
1.0
cable tv service, landline phone service
  + 0 more
II wanted to lower my cable bills like any everyone else. I had Comcast Tv and Internet which was very expensive and Vonage phone service which I was very happy with and was very reasonably priced . It had great Features -like an online Dashboard/ Simultaneous ring (To My cell) and more. All of which were very easy to set up online I unfortunately took advantage of the Holiday Promotion and signed up for the triple play . The phone features manual is a night mare to read . The do not have simultaneous ring. You have to do all the programming on your phone and some features that they market , no one knows how to set up e.g.. "Call Forwarding Busy/Line/Do not Answer ", no really knows what it means. I spent a inordinate time with customer servcie and live chat . Needles to say I am switching back to Vonage today! PS: Comcast phone features were also very poor when compared with Vonage
Description of Work: I wanted to lower my cable bills like any everyone else. I had Comcast Tv and Internet which was very expensive and Vonage phone service which I was very happy with and was very reasonably priced . It had great Features -like an online Dashboard/ Simultaneous ring (To My cell) and more. All of which were very easy to set up online

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


MARIAN S.
10/2008
5.0
cable tv service
  + -1 more
This is sole based on the fiber optic cable. If they are doing to fiber optic that means your telephone comes off the copper wire system. That means your phone is on battery backup if you lose power. It gives you 8 hours of phone service if the power does go out. On the plus side the INTERNET service is very fast but the email base is not the greatest. The television experience is beautiful. I have had it for almost two years. They have a 24 hour phone support.
Description of Work: They do my cable, INTERNET, and phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Phone Service - Landline,
    Internet Service,
    Phone Service - Cellular

    FAQ

    FiOS is currently rated 4.2 overall out of 5.
    No, FiOS does not offer free project estimates.
    No, FiOS does not offer eco-friendly accreditations.
    No, FiOS does not offer a senior discount.
    No, FiOS does not offer emergency services.
    No, FiOS does not offer warranties.