DAVE STARMER DISPOSAL, INC

It didn't..... Called 20 Aug to make 17 Sep appt for Title 5 inspection, leave all contact info with girl who answers phone. 14 Sept I follow up with a phone call and leave message regarding d-box location and provide my name and contact information again. To help with the process I begin to dig the d-box and pump outs. Today, 17 Sep at 1200 no one shows up. I call the office and no one answers the phone. I continue to call and leave several messages over next 45 minutes. 1 hour 15 minutes later Dan shows up, no apology, no explanation, walks around my yard mumbling to himself. Dan states he made several phone calls, hard to do when you incorrectly type 3/10 numbers of your customers phone number into your cell phone Dan. When I question Dan's tardiness and lack of apology Dan becomes defensive and belligerent and refuses to do the inspection. Dan then makes a derogatory comment about me and my deceased father and leaves... What a class act... Dan's attitude, behavior, and lack of professionalism were deplorable. Response from the owner2 months ago I apologized immediately and quickly realized that we had entered the wrong phone number in Google calendar. However, the threatening tone Mr. Langer used with my office manager combined with his animal like screaming at me when I tried to explain what had happened was out of line. I then spoke with one of his neighbors who agreed with my assessment of his personality. Mr.. Langer's parents were two of my favorite clients so this behavior took me completely by surprise. Mr. Langer, Please stay away from me and my family. Huh???? Threatening tone, animal sounds, hours late, mumbling? Still no apology from this septic buffoon.... Neighbors???, I live in NH, so no idea who he is speaking of, all Dave had to do was say he was sorry, he never did.... then to insult me and my dead Father spoke volumes of the lack of character of this individual, and then to insult me further... Stay clear of this incompetent moron, his fellow colleagues have little to say of him.

Great. Would definitely use again.

Called and left a phone message to schedule a septic tank pumping service. They called back promptly with a fair price. Due to the schedule conflict, I did not use this company, but will consider to use them in the future. The girl who returned my call is very professional and polite.

Timely service. Don't remember exact cost, but I remember it was reasonable.

They know exactly where to dig in my yard to minimize the disruption to the lawn. When they're done, they push the sod back into place and you can hardly tell they were here. That's one of the most important aspects of this to me. They charge a little extra to use an extra long and-on pipe. By doing that they don't have to drive on the lawn at all, which I prefer. I wasn't there this time so I don't know if you found anything unusual; but I trust them to contact me if they did. What can I say, I find these people to be reliable, competitively priced and they're based in my hometown. I'll keep using them until they give me a reason not to. I'm not expecting that to happen.

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