JCM Home Improvement LLC provides all services big and small. We are a fully licensed and lead certified home improvement company that prides itself on doing the finest and most detailed work. Our clients are consistently impressed by our professionalism and cleanliness. We treat our clients homes as if they were our own homes and pride ourselves on our honesty and integrity. Please feel free to email us at jcmhomeimprovementllc@gmail.com with any questions you may have. Thank you for considering JCM Home Improvement for your handyman or home improvement services, we look forward to the opportunity to work with you.
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Rick Kline
J.C.M. Home Improvement, LLC
Email is the best way to reach us!!
C 203-947-2605
arrived late. wanted me to leave. told me how much people like him and wanted to return to do more work.
Description of Work: Repainted ceiling. did not prep well.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$200
Carol H.
06/2014
4.0
handyman service
+ -1 more
The worker was very professional and was very clean job. Came on time and finished the job on schedules.
Description of Work: Paint some of the small jobs aroun the house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Clara K.
02/2014
4.0
handyman service
+ -1 more
I had spoke with Rick on many occasions to have work done... at that time he told me that he had moved quite far away from my location but would still try and honor the Angie's list deal...Well in the interim, We had a roof leak and flooding, which ended up with water damage. I ended up gutting my condo. I tried contacting Rick for some small minor repairs that my contractor did not do or do correctly. Never received a response and Pi was under a time crunch. Spoke with Lisa at Angie's List and she informed me that I can request a refund for this coupon since Rick had not performed any work for me.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Susan R.
02/2014
3.0
handyman service
+ -1 more
I remember that he's present but he couldn't fix/change the lock on my front door although he tried, but he did the up stair drain situation very well and he he did sort of taking off bubble gum. He was there with his girlfriend or wife and I don't know if she's there to help him or I don't know what, but I didn't think it was that complicated that it won't be accomplished, so I felt frustrated and sad. I don't recommend them. He tried, was polite, and pleasant but he just seemed he didn't know enough.
Description of Work: I used the Big deal from Rick Kline to do the door bell, drain issues, and one or two more things.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Samantha S.
09/2013
4.0
handyman service
+ -1 more
He was however, proffessional and responsive.
Description of Work: Rick was unable to do the the complete job that I needed completed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory J P.
09/2013
3.0
handyman service
+ -1 more
I purchased a big deal from them. He kept rescheduling and then never contacted me back
Description of Work: services not performed.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$125
Debra B.
07/2013
5.0
handyman service
+ -1 more
Rick Kline was great. He did a little bit of everything. He redid a windowsill in a bathroom. He redid the moulding and the woodworking around our garage doors. He installed some tracking for some shower doors. He did a great job.
Description of Work: I purchased an Angie's Big Deal to get several things done. I had to pay extra than the price of the Big Deal, because he was here for an extra hour, which he had told me upfront, that it might take longer. So, I knew ahead of time, before he started the work. It took a couple of months to schedule, but that wasn't because of him. It was because of my vacations and work schedule.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Susan P.
06/2013
2.0
handyman service
+ -1 more
I first was in contact with Rick Kline in February. I told him what I wanted done, He said it sounded bigger than the Big Deal would cover. I said that was OK, I would pay the extra. He made an appointment to come over to do the job, confirmed it on 2/3. He never showed up. I contacted him and he and his partner had the flu. I received another email that they still had the flu. I sent an email saying I would wait for warmer weather. I contacted him on 6/10 with a job (before the 7/1 expiration date of the coupon). I heard from him later on 6/10, asking for some photos of the work I needed done. I sent photos and asked when he would be able to come and look at the job to determine what supplies were needed. I have not heard from him since. I have followed up with additional emails on 6/17 and 6/19. I tried calling him but the phone number is no longer in service. Do I have any way of getting my money back - without going to court?
Description of Work: The provider did nothing. He has yet to make to my house
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
$199
Sri V.
06/2013
3.0
handyman service, woodworking
+ 0 more
I used their service sometime last summer. The service went okay. He did the job. He came in with two guys and he did say I had to pay some extra money because the deal I purchased was for either one portion or two people like I needed to know about it if I’m paying extra money or at least up front he contact me and gave me an option. He did the job and it ended up a little bit. He had to check with those wires and make sure that he didn't organize all of those as in like the deal and everything. She did give clarification but it look like the e-mail she sent didn't have that clarity. So he did stop bothering me but anyway the job was good but experience was really unprofessional. He needed to work me to make sure up front if they come in. I did pay them a little bit extra just to make them go away. He spoke with his wife and saw the e-mail that she sent me that there wasn't enough clarity there and start being an issue. I had a pretty bad customer service experience.
Description of Work: I purchased a "Big Deal" from Rick Kline and they did some things on my deck to replace some of the deck boards.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$260
Susan W.
03/2013
4.0
drywall, handyman service
+ 0 more
We initially wanted him to take down some plaster board, which was fine. It wasn't fabulous, but it wasn't terrible either. We had him do a few more things which were okay, but he did get a little whiny by the end of everything.
Description of Work: I bought a Big Deal for $99 for 4 Hours of Handyman Service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Marsha G B.
03/2013
1.0
handyman service
+ -1 more
How did it go overall? Overall, it didn't go, at all. They/ he did nothing as they never contacted me after my simple punch list was emailed to them. Do not use them.
Description of Work: They actually never did a stitch of work.. In our initial conversation I was told by them they were overwhelmed with work and asked if I minded waiting. I was agreeable . They asked me for a punch list, which I provided by email . I never heard from therm again. I emailed and phoned myriad number of times with no response or reply from them. The phone was out of service. when I called. I was relentless in trying to contact them, and the emails were not returned, so I imagine they were merely ignored.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
punctuality
1.0
$99
Robert M.
03/2013
5.0
handyman service
+ -1 more
They repaired a window sash cord. They made great use of their time and were nice people.
Description of Work: This was the Deal for $99 for 4 Hours of Handyman Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
barbara C.
03/2013
2.0
handyman service
+ -1 more
I had an appointment set up for him to do the work. He canceled that appointment and has been unreachable since. I requested a refund.
Description of Work: I purchased the Big Deal for $99 for 4 Hours of Handyman Service.
Rating Category
Rating out of 5
$99
barbara C.
03/2013
2.0
handyman service
+ -1 more
I had an appointment set up for him to do the work. He canceled that appointment and has been unreachable since. I requested a refund.
Description of Work: I purchased the Big Deal for $99 for 4 Hours of Handyman Service.
Rating Category
Rating out of 5
$99
Florian S.
02/2013
5.0
handyman service
+ -1 more
Professional, friendly, personable. Great experience
Description of Work: Mail box replacement, tub grouting, placement of support beam in basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Debra A.
01/2013
5.0
handyman service, woodworking
+ 0 more
Overall, an excellent experience. Rick was responsive, conscientious, honest, and thorough. He commuicated well and fully and the work done was esily within his estimate of time and materials. In fact, he was a bit ahead of schedule and asked if he could do anything else. A rare question these days! I am looking forward to using him again for household repairs.
Description of Work: Excellent
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Fredric S.
01/2013
4.0
handyman service
+ -1 more
It was very difficult pinning him down to do the work, but once we finally got it scheduled, he showed up as promised and did a good job of cleaning the deck.
Description of Work: Rick pressure washed our deck.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$99
Julie W.
01/2013
3.0
handyman service
+ -1 more
I was not happy with him. He had to come back multiple times. He did not finish the project. He complained about the project and the weather. I would not use him again.
Description of Work: I used Rick Kline for handyman services. He was here the middle of August and finished the middle of September. He worked on fixing the front porch.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$500
Barbara D.
12/2012
4.0
handyman service
+ -1 more
He never completed any work for me.
Description of Work: We had constant communication problems. He finally referred me to one of his workers to complete my job, The job ended up costing a lot more than the initial quote.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Response from Rick Kline
I did my best to work with the member. Yes the job did turn out to be rather extensive, the house was in a hazardous state. She completely forgot about our first appointment and our second appointment the payment she left was refused by the bank. I didn't want to continue working with her after that and my assistant offered to do the job on the weekends on his own. I'm glad he was able to help her.
Victoria L.
12/2012
5.0
handyman service
+ -1 more
They did a great job fixing the shed, which was coming apart. Because the work was outdoors, I never met them - they came and went while I was at work. My only complaint is that it was a little hard to get the appointment set up - once it was set, all went smoothly.
Description of Work: Repaired a shed in the backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Rick Kline
Thanks Member! We were definitely busy when we were doing our scheduling with you. We appreciate your patience and your communication with us was great! Thanks again!
Colleen D.
12/2012
5.0
handyman service
+ -1 more
It went great. It was very professional
Description of Work: Rick and his co-worker asked for a list of jobs beforehand so they were prepared with tools, etc. They took care of various odd jobs: screwing in cabinets, nailing boards on deck, painting ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Rick Kline
Thanks! Please feel free to contact us if you need anything in the future!!
Susan M.
12/2012
5.0
handyman service
+ -1 more
Each job has gone extremely well. Rick is easy to communicate with, explains things clearly, and makes sure I understand what my options are when decisions have to be made. He's also good about explaining when problems come up that require an adaptation in the work I've asked him to do. His work is of excellent quality. He's very thorough and has a high level of attention to detail. Rick is also attentive to cleaning up after he finishes a job. During a recent job of refinishing a built-in hutch that took several days, he was very careful about cleaning up each day after he left so that I didn't have to walk around dust, tools, etc. while the job was in process. I own a two-family and and have to make sure my tenants' apartment is kept in good repair as well as my own. I've dealt with a lot of handymen in my years of being a landlord. Rick has become my "go-to" guy for anything that needs done on the house. I've found him easy and a pleasure to work with, and I'm very satisfied with his work.
Description of Work: I have used Rick's services for multiple handyman jobs over the past year, including: Refinishing a front door, refinishing a built-in hutch, painting a bathroom, sealing front and back porches, repairs to a sticking storm door, minor electrical repair, making inserts for a tool drawer, replacing a light fixture, replacing door handles in my tenants' apartment, rebuilding raised garden beds, & others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Rick Kline
Thank you Customer!! We always enjoy working with you!
Wei X.
12/2012
1.0
handyman service
+ -1 more
I ended up requesting a refund as I was never able to get in contact with the service provider.
Description of Work: I purchased a Big Deal for $99 for 4 Hours of Handyman Service.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Rick Kline
I apologize that they were not able to get in touch with us. I definitely do not have any record of an email from this customer. Our email address is listed on our storefront as well if anyone has any trouble.
leah T.
12/2012
4.0
handyman service, home remodeling
+ 0 more
Rick came by and was very helpful and knowledgeable but unfortunately didn't have time to do our project so he referred us to other folks he knew who did an OK job but not fantastic. When we needed even more work done, we asked for his recommendations and he still couldn't fit us into his schedule so he referred us to someone who was great that we have used a few times now.
Description of Work: We needed help with hanging and assembling our cabinets in our kitchen. We did some of the assembly ourselves and needed help with the more complicated parts of the kitchen cabinet installation.
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*Contact business to see additional licenses.
Service Categories
Handyman Services,
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall,
Plaster,
Closets
FAQ
Rick Kline is currently rated 4.2 overall out of 5.
Rick Kline accepts the following forms of payment: Check
No, Rick Kline does not offer free project estimates.
No, Rick Kline does not offer eco-friendly accreditations.
No, Rick Kline does not offer a senior discount.
No, Rick Kline does not offer emergency services.
No, Rick Kline does not offer warranties.
Rick Kline offers the following services: Home improvement.