Remodel or Renew Home Improvement

patio builder, deck cleaner, basement contractor,

About us

Welcome to Remodel or Renew Home Improvement. We are committed to exceeding your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority.

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.8248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.8
Showing 1-25 of 248 reviews

Tobias C.
01/2025
4.5
Tobias

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shane H.
10/2024
5.0
John was great - highly recommended. The project finished on budget and faster than expected. The team was efficient and detail oriented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis M.
10/2024
5.0
Company was professional. Followed through. Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diego S.
10/2024
5.0
RORHI completed our basement renovation. They did fantastic work, and all the contractors were highly professional: the framers, the insulators, the drywallers, the electrician, and the finishers. They went above and beyond to accommodate some special requests, like installing a commercial dehumidifier and finishing the walls of the storage closet, which were not part of the original scope, which greatly enhanced the finished look. We had a great experience working with Evan, Mike, and Matt (the initial estimator), as well as Inmer (finishes and framing), Eddie (painter), and the electrician. Despite minor miscommunications leading to necessary changes, they promptly addressed our concerns, sending someone immediately or the following day to resolve issues. Overall, we were impressed by RORHI's dedication and responsiveness, and we plan to hire them again for our next projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen K.
10/2024
5.0
The team did a amazing job , I highly recommend them. We are very happy with the new Deck. And also the Foreman John did a great job .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David P.
10/2024
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana L.
09/2024
5.0
The installation crew worked tirelessly and professionally to complete our fairly large vinyl siding project. It was expensive, but the transformation of our house was worth it. We are very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim D.
09/2024
5.0
This company exemplified professionalism from the very start. Tim, the salesman did a great job with the quote and helping us understand all of the aspects of the demolition and the build as well as the materials that were going to be used. Their workmanship was excellent and completed within the time specified and the owner John was extremely helpful and responsive with questions that I had along the way. The workers also did a great job with cleanup throughout the entire process. I would absolutely recommend them to anyone having a deck remodeled or built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony B.
07/2024
5.0
Everything was done professionally and on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle S.
07/2024
5.0
We worked with Timothy Petrides who was absolutely amazing. Tim was so helpful and responsive and helped us design a beautiful new Trex deck and stone patio. We also had an egress window installed in our basement, railings put in on our front steps and the siding on our house replaced. We were so pleased with the timeliness, quality and attention to detail on all of the projects. Everyone we dealt with from the owners to the contractors were so friendly, hardworking and professional. We will definitely be using RORHI for any future renovation projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice B.
07/2024
5.0
They were very efficient and well mannered. They were a great company to do business with. Sam was fantastic to do business with, he could not have been nicer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James M.
07/2024
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy K.
06/2024
5.0
We are extremely pleased with the quality of our new deck, stairs, and two new storm doors that were built/installed by Remodel or Renew a few days ago. The professionalism, craftsmanship, and diligence of the crew was outstanding. They arrived early and stayed late, and completed the entire project in just 3 days. The dumpster and leftover materials were removed by early the next morning. We highly recommend Remodel or Renew, and will definitely contact them again for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clayton F.
05/2024
5.0
Great Experience from the inception of the quote to the on time completion of the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat F.
05/2024
5.0
The crew did a great job, prompt (if not early), hard working, and cleaned up nicely every day. Although communication was a bit difficult, we persevered with an interpreter program on our phones. The windows are beautiful, and the new front door is awesome. Everything is installed properly and works great!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Terry R.
04/2024
5.0
Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
04/2024
4.5
The pro who came to my home was always on time, friendly and polite. He and his partner were both very professional and completed the project to my satisfaction. Thank you again Junior!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dale / Jim H.
04/2024
5.0
All of the craftsmen were knowledgeable, friendly, and cooperative. They accommodated all of our requests and answered any of our questions. They certainly put in a very full days worth of work each time they were here for the project. The finished deck and portico are beautiful enhancements to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Javad B.
04/2024
5.0
This company was a pleasure to work with. They accommodated all of my requests. The work was performed quickly and the quality came out AMAZING! Couldnâ t be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanne O.
04/2024
5.0
I highly recommend this company, they provide great customer service and an extremely high quality of work! They removed a 21 year old deck and replaced the deck with Trex composite. The initial sales consultant Reid was patient and answered our multitude of questions. He provided accurate information and guidance to make sure that the finished product would be exactly what we wanted. The construction team was extremely hardworking and professional, and showed up on schedule and completed my job within the timeframe promised.. The Deck is Beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca F.
02/2024
5.0
Very impressed by their communication and quality of workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric H.
01/2024
5.0
They were easy to work with and very responsive by phone and email. Project came out looking great.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jose J.
12/2023
5.0
Existing stoop in front of house was in desperate need of replacement. Decided to replace existing structure with a portico. The work was completed quickly and the quality was outstanding. Price was good for what was built. Would definitely hire again and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$17,000

Jack M.
12/2023
5.0
The 3 other contactors came up with much higher prices and we did not like that they did not separate labor and materials. One did not appear very honest because because he claimed there were no triple pane Marvin windows ... but that option is available because that is what the selected contractor has ordered from Marvin. It seems that one is best off with a small contractor because the other have large office overhead and slap on extra costs for the window ordering. Ours has not, and he has been transparent on the costs. We have used him before for major projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
10/2023
5.0
We had a very complicated project involving a structural engineered stamped drawing. Remodel /renew had to tear down existing decks and build a new one. Tim was very responsive throughout the project. Even though the project took longer than anticipated, Tim assured me throughout the process that they will get it done. And he did. They followed the drawing and created a beautiful and structurally sound deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

Based in, Sturbridge, MA 01518

http://rorhi.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
9:00 AM - 1:00 PM

Service Categories

patio builder,
deck cleaner,
basement contractor,
handicap supply store,
window installer,
handyman service,
siding contractor,
deck company

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: 9:00 AM - 1:00 PM

Yes, Remodel or Renew Home Improvement offers free project estimates.
No, Remodel or Renew Home Improvement does not offer eco-friendly accreditations.
No, Remodel or Renew Home Improvement does not offer a senior discount.
Yes, Remodel or Renew Home Improvement offers emergency services.
Yes, Remodel or Renew Home Improvement offers warranties.

Contact information

Based in, Sturbridge, MA 01518

http://rorhi.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
9:00 AM - 1:00 PM