Stone Wall Designers Inc

After completing new steps I asked again and again in text messages for Ezra to replace my grey painted railing. He replied at least six times that he would be there next week or soon. He didn't act for six months and when he finally did he wanted $250 more to install my railing. He had not mentioned that before in all our conversations. I had no choice than to except because he said he would be responsible if the granite steps cracked. Then he said my railing wouldn't fit and it had to be altered for $500. Alternatively, he would make an additional railing for the other side and alter the existing one for $700. The railings would be professionally painted in a paint booth and would look like new. I have screen capture of text messages to verify our correspondence. When he finally came to install the railings they were painted black instead of grey with extra details that doesn't suit my house. I told him to stop installing because they were the wrong color. He wouldn't admit he made a mistake but reluctantly took them back to change color. He wanted half payment for $350. He returned a couple of weeks later to install the railings and I paid the balance $350. Later that day when I had a chance to inspect I noticed the top and bottom rails were different lengths. The bottom rail was over an inch too short and he used a huge bolt to fill the gap to attach to house on both left and right side. The paint had drips and bobbles and clearly not painted in a spray booth. Cement was spread over my new granite steps. I haven't been able to clean off the gobs of cement. I stopped payment on the check. He went berserk and threatened to cut off the railings if I didn't pay him. I have many texts selecting his anger. Overall I found him to be unprofessional. The $9000 I paid him he wanted in small checks so he could cash them and hide income from IRS. He said he would give me a deal if I did that. I asked him to make repairs but he insisted in rebuilding not repairing. I do not recommend using him.

unknown

Ezra was great to work with. Very accommodating. All the guys worked very hard and the wall came out great. Price was reasonable.

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Overall they were excellent, they worked start to finish with no interruptions. I highly recommend them to everyone.