Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Yale Appliance

Appliance Sales and Installation, Appliance Repair, Appliance Repair - Small,

About us

We have been around since 1923 as a family-owned company and have survived and grown through Great and not so great depressions. We have always prided ourselves on being a truly service-oriented company, not just about an expansive 25,000 square foot display or even the sales expertise of highly trained salespeople. Service is not even about a low-pressure environment, where clients can choose between every major brand without the hassle or be protected by the industry's best price guarantee. It's quite simply actual service. Delivery and product service are the largest departments within Yale at 65 people and 25 vehicles. It is our commitment to you to deliver properly without damage and fix problem products quickly. Buying an appliance, lights, and plumbing at Yale is about sales and especially the service experience. We are now open on RTE 9 in Framingham, just past the Natick Mall at 215 Worcester Rd and in Hanover, on RT 53 at 548 Washington St. The Hanover, Framingham, and Boston/Dorchester locations proudly offer appliance sales, installation, and repair. Additional contact name - Steven Sheinkopf 617-822-6150

Business highlights

101 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Home Appliance Sales, Service & Installation

Services we don't offer

Appliance repair, appliance installation, appliance delivery

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 201-225 of 236 reviews

Hiram B.
06/2017
5.0
lighting, appliance sales
  + 0 more
I got the information I needed.
Description of Work: I consulted with a salesman about replacing a light fixture.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Linda M.
05/2017
5.0
appliance sales
  + -1 more
Very well.
Description of Work: Purchasedand had installed new dishwasher. Excellent service - over phone and in person.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elona H.
02/2017
5.0
lighting
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Elona H.
02/2017
5.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elona H.
02/2017
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tedd & Ella S.
07/2016
4.0
heating & air conditioning/hvac, appliance sales
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

EILEEN H.
06/2016
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

EILEEN H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

05/2016
4.0
appliance repair, electrician, appliance sales, ceiling fans
  + 2 more
unknown
Description of Work: Wall mount microwave oven, cooktop and wall oven replacement inspection and installation. | |The inspection and evaluation on the replacement of our microwave and cook top and wall oven went well until the last step that they did not secure the cooktop back to the place that they had to be called to return to do it. | |When it comes to the installation of the microwave they did a descent job but a bit rush when they left so that a complete test on the machine was lacked. When I started to using it the ventilation fan was making clicking noises. So they have to come back to hopefully fix it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,600

Amie S.
05/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: Installed a stacked washer and dryer. Went to Yale to purchase a compact stackable washer and dryer, and the sales person looked at the dimensions we had and showed us a stackable full size that would fit instead. Very happy to have that help, as after days of dreading compact size and extensive research on my own, I never would have known there was a full size that would fit. | |The installation was done quickly and efficiently, and the washer and dryer are hard at work already.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

David M.
10/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: date of service 06/01/2015 cost of service $2800
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharyn T.
08/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Date of service- 3-19-15.
Rating CategoryRating out of 5
Yes, I recommend this pro

SUZANNE S.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: I purchased appliances and they delivered it on time. Their pricing was excellent. There was a small issue that did arise, and they did resolve it instantaneously.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen M.
04/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: They gave us an estimate to repair our broken dishwasher and ultimately we decided to buy a new one from them which they installed. They refunded half of service call to go toward new appliance and provided us with details of several rebates that were available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joyce S W.
03/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Purchased appliances thru Yale, they were professional, held delivery until I was ready. Came to replace the water filter I was having a problem taking out. Now not a problem for me. They were responsive and professional. Will do business with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
03/2015
4.0
appliance repair
  + -1 more
.
Description of Work: They repaired my electric clothes dryer. It went well: they pointed out the cause of the problem and showed me how to prevent it in the future. They did not exaggerate the trouble so I would have to spend more. I just wish the service had cost less (but I understand companies must make profit.)

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Margaret K.
08/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: Purchased and installed a refrigerator,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ole I.
08/2014
5.0
appliance sales, electrician
  + 0 more
Went well
Description of Work: Kitchen appliances and laundry appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30,000

shaunya T.
06/2014
3.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Yale Appliance
We would love to respond to this review, but cannot find a Shaunya Thomas in our system. Please call me directly at 617-822-6170 or the owner Steve is at 617-822-6150 as we would like to see where we went astray Sincerely, Steve

Shelley G.
02/2014
5.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy M.
10/2013
5.0
appliance repair, small appliance repair
  + 0 more
They are the best!
Description of Work: I had to order a new ice maker. I have been using them for many years and probably go into the store multiple times a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Yale Appliance
Thank you [member name removed]....We sincerely appreciate your comments

Laura D.
12/2012
2.0
appliance repair, appliance sales
  + 0 more
Not well.
Description of Work: They came to repair ice maker and dishwasher. They advised that an expensive part was needed for ice maker. I ordered it, they installed but ice maker still doesn't work. I spent 228.00 and now need another expensive part for 7 yr old machine. The dishwasher quote to repair was 550.00. I opted to replace 7 year old machine. I was told I would hear about next step for ice maker but have not.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$250

Nancy D.
06/2012
5.0
appliance sales
  + -1 more
Great!
Description of Work: We purchased appliances for our new kitchen. Prices were wonderful - sale and rebates! Matt, our salesperson was very helpful. Yale held our purchase until we were ready to install (September). Will definitely shop there again and recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Philip T.
06/2012
5.0
appliance sales
  + -1 more
Everything went very smoothly.
Description of Work: Salesman was very helpful and listened to our needs. Ensured communication to contractors, delivery and other services were coordinated and provided specific measurements for contractors plans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Annmarie F.
04/2012
5.0
appliance sales
  + -1 more
I will shop at Yale again.
Description of Work: Purchased a new Bosch dishwasher. It was installed and the original removed. They are always busy but now have a TV to watch as well as beepers to alert you to return to the front of the store when the appropriate sales person is available.The sales person was very helpful. He did not over sell a higher model. The delivery and installation team were great. They were careful with the old and new dishwashers and they installed new hoses and clamps as part of the delivery not an extra charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$830

Contact information

37 Shuman Ave, Stoughton, MA 02341

https://www.yaleappliance.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing

FAQ

Yale Appliance is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 4:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Yale Appliance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Yale Appliance does not offer free project estimates.
Yes, Yale Appliance offers eco-friendly accreditations.
No, Yale Appliance does not offer a senior discount.
No, Yale Appliance does not offer emergency services.
Yes, Yale Appliance offers warranties.
Yale Appliance offers the following services: Home Appliance Sales, Service & Installation
Appliance repair, appliance installation, appliance delivery

Contact information

37 Shuman Ave, Stoughton, MA 02341

https://www.yaleappliance.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM