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Yale Appliance

Appliance Sales and Installation, Appliance Repair, Appliance Repair - Small,

About us

We have been around since 1923 as a family-owned company and have survived and grown through Great and not so great depressions. We have always prided ourselves on being a truly service-oriented company, not just about an expansive 25,000 square foot display or even the sales expertise of highly trained salespeople. Service is not even about a low-pressure environment, where clients can choose between every major brand without the hassle or be protected by the industry's best price guarantee. It's quite simply actual service. Delivery and product service are the largest departments within Yale at 65 people and 25 vehicles. It is our commitment to you to deliver properly without damage and fix problem products quickly. Buying an appliance, lights, and plumbing at Yale is about sales and especially the service experience. We are now open on RTE 9 in Framingham, just past the Natick Mall at 215 Worcester Rd and in Hanover, on RT 53 at 548 Washington St. The Hanover, Framingham, and Boston/Dorchester locations proudly offer appliance sales, installation, and repair. Additional contact name - Steven Sheinkopf 617-822-6150

Business highlights

101 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Home Appliance Sales, Service & Installation

Services we don't offer

Appliance repair, appliance installation, appliance delivery

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 226-236 of 236 reviews

NOAH M.
02/2012
5.0
appliance sales
  + -1 more
Very well.
Description of Work: Bought a new dishwasher. They had a good selection and helpful service. They delivered, removed the old one and installed the new one very quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kathleen M.
09/2011
5.0
appliance repair, small appliance repair
  + 0 more
Very well.
Description of Work: We had two draw fridges that were not staying cold. The person scheduling appointments was very professional. The first service man came to the house and diagnosed the problem. The part was ordered and the installation appointment scheduled before he left the house. The installation went smoothly. Both appointments began on time and the serviceman were terrific. I would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

doug H.
03/2011
5.0
appliance sales, lighting
  + 0 more
Overall, they were great.
Description of Work: We purchased a fridge, stove, dishwasher and tons of lighting for our home upgrade. The sales staff is very helpful. They will match pricing when they can. On lighting the only downside is if they don't stock it there is a no return policy, so make sure you see it first before buying. Other websites allow for returns if you can't see what you want in their store front. Our stove door broke in the first 6 months. They were prompt in coming out and fixing the problem as part of our warranty contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Kimberly C.
03/2011
5.0
appliance sales
  + -1 more
Everything went well. Very easy!
Description of Work: I bought a washer and dryer in the store. I knew exactly what I wanted so the salesman didn't really have to do much, but everyone was helpful and responsive, delivery was on time, and installation went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

John S.
07/2010
1.0
appliance repair
  + -1 more
Not good.
Description of Work: I couldn't get them to confirm if they even service my brand of washer/dryer combination even though I submitted if via their own website. They require an $89.00 fee just to make what they call a "Trip" fee. I'm not going to pay money up front when they can't even tell me if they're familiar with my make and model. Which is less than two years old. Sorry but you either know what the appliance is or you don't.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


amanda A.
04/2009
5.0
appliance sales
  + -1 more
They
Description of Work: I purchased a sliding range from Yale Appliance & Lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reza N.
07/2008
5.0
appliance sales
  + -1 more
Excellent, very satisfied.
Description of Work: We bough all the kitchen appliance from Yale. They are fabulous, best customer service in town with no question. We had a mixed up in our dishwasher that was taken care of promptly. We even bought our lighting from Yale, though their selections were more limited but excellent customer service and price made us not to look in any other place. Our sales person Joe was fabulous too, he knew what he was doing and he went an extra mile to get us what we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ken W.
02/2008
5.0
appliance sales
  + -1 more
unknown
Description of Work: We purchased a refrigerator and it was delivered to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2005
5.0
ceiling fans
  + -1 more
EXCELLENT PRICE & SELECTION.
Description of Work: CEILING FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CARLOS V.
05/2003
1.0
electrician
  + -1 more
unknown
Description of Work: THE SALES PEOPLE ARE TOP NOTCH, THEY GO ABOVE AND BEYOND THEIR DUTIES, BUT THEIR SERVICE DEPARTMENT IS HORRIBLE, THE SERVICE DEPARTMENT DOES NOT FULFILL THEIR PROMISES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$2,500

JENNIFER R.
02/2003
5.0
appliance sales
  + -1 more
unknown
Description of Work: BOUGHT FLOOR MODEL KITCHEN AID REFRIGERATOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

37 Shuman Ave, Stoughton, MA 02341

https://www.yaleappliance.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing

FAQ

Yale Appliance is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 4:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Yale Appliance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Yale Appliance does not offer free project estimates.
Yes, Yale Appliance offers eco-friendly accreditations.
No, Yale Appliance does not offer a senior discount.
No, Yale Appliance does not offer emergency services.
Yes, Yale Appliance offers warranties.
Yale Appliance offers the following services: Home Appliance Sales, Service & Installation
Appliance repair, appliance installation, appliance delivery

Contact information

37 Shuman Ave, Stoughton, MA 02341

https://www.yaleappliance.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM