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Mario's Roofing Siding & Windows

Roofing, Gutters, Windows,

About us

Stephen Goulston owner of Mario’s Quality Roofing, Siding & Windows likes to fix things. When his personal experiences with home improvement contractors left him frustrated with their unreliability and shoddy work, he decided that the home improvement industry itself was in need of repair. As his first step to positively affect the industry, he made a promise to himself that he would regard every house that he worked on as though it was his own and treat every customer the way he would want to be treated. That meant that Mario’s Quality Roofing, Siding & Windows would make an uncompromised commitment to quality – employing only the most highly skilled and experienced craftsmen for its crews and using only the highest grade of materials for roof repairs or replacement – and an unwavering pledge to customer service. Today, Mario’s Quality Roofing, Siding & Windows offers services that include full roof, siding, and window replacements, as well as skylight and awning installations. Mario’s Quality Roofing, Siding & Windows crews show up when they say they will, do what they say they’ll do, and assure that customers are completely satisfied before they deem the job finished. Stephen’s commitment to quality and service has allowed Mario’s Quality Roofing, Siding & Windows to build a reputation of excellence and reliability. This well-earned reputation along with competitive pricing has resulted in business growth and expansion into other home improvement services.

Business highlights

19 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Roofing, Siding, Windows, Skylights, Gutters, Awnings

Services we don't offer

Ask for details!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
2%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 151-175 of 188 reviews

Oleg I.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karin R.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie B.
04/2016
5.0
roofing
  + -1 more
unknown
Description of Work: replaced roof. replaced decking and tiles.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Mario's Roofing Siding & Windows
Thank you for your roof job. It has been a pleasure working with you. Steve

Rose C.
04/2016
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Mario's Roofing Siding & Windows
Thank you for your work, a pleasure to work with you. Steve

George M.
03/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mario's Roofing Siding & Windows
Thank you for your roof job, it has been a pleasure to work with you. Steve

Julia B.
02/2016
4.0
window treatments
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Russell S.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Very fair and trustworthy company. Had some initial difficulty finding a time, but everything worked out well in the end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John M.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: They replaced our roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian P.
01/2016
5.0
gutter repair, roofing
  + 0 more
Excellent work.
Description of Work: Installed gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Amina D.
12/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Repaired gutters and down spouts. This was a special offer that got a large number of responses so it took several months for them to schedule the work. Once scheduled they came as promised and did good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$249

Response from Mario's Roofing Siding & Windows
[Member Name Removed], Thank you for your patients. It was a pleasure working with you. Steve

Karina K.
12/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mario's Roofing Siding & Windows
[Member Name Removed], Thank you for your roof job. It has been a pleasure working with you. Steve

Connie B.
12/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Mario's Roofing Siding & Windows
[Member Name Removed], Thank you for the work and being patient. Steve

Chinar B.
12/2015
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: * Replaced 6 windows at my condo apt |* Bought a $1500 for 5 energy star double paned (double hung) windows coupon from Angies List and paid in full ($400) for the 6th window |* Windows were supposed to be ready in 6-8 weeks after measurement; however, they actually took 3 months to actually get them installed. Windows were ready way earlier (as per the customer service rep); however, because of the workload they couldn't get to my installation request. |* They responded to all my phone calls and messages on Angies List and I was in no hurry to get the replacements either - so, no harm done. |* The technician who came for installation was awesome! He replaced 6 windows, weatherproofed them, caulked them inside out within the span of 5-6 hrs. I was also given instructions / explanation of how to clean and maintain the windows. | |Conclusion : Very happy with the overall experience, would contact them again for replacing other windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,900

Response from Mario's Roofing Siding & Windows
[Member Name Removed], thank you for being patient and letting us install your windows. It certainly was a pleasure working with you. Please let us know if we can di anything else for you. Thank you again Steve

Joseph M.
11/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: I responded to an Angie's List deal to purchase gutter replacement from Mario roofing. Unfortunately Mario roofing was too busy to complete the work and subcontracted to work to Atlas roofing. Atlas roofing wad professional, helpful, courteous and did a professional job. The project was completed to my satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Mario's Roofing Siding & Windows
Hi [Member Name Removed], thank you for the work and letting atlas help us out, they to are very reputable and help us when the workload is overbearing. Thank you again. steve

Susan C.
11/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from Mario's Roofing Siding & Windows
[Member Name Removed], Thank you for the work it has been a pleasure working with you. steve

melanie T.
11/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Replaced damage gutter with new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mario's Roofing Siding & Windows
Hi [Member Name Removed], Thank you for being patient with us. If you should need anything else please give us a call. Thank you again Steve

David K.
11/2015
2.0
roofing
  + -1 more
unknown
Description of Work: We're supposed to review my entire home for hail damage. Finally got them to come out, went through the whole house to point everything out, then he said his assesor would be in touch. Never heard back, no report produced by them on damage to submit to insurance company. Sent several emails never heard back. I threw away 69.00

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$69

Bill K.
11/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Installed new gutter with leaf shield screen along front of house. Company was very professional and courteous. The only problem we had was scheduling the installation date as I had been promised first week of October. I was told that they were back-logged as a result of the huge number of roof repairs and gutter repairs as a result of this past winters storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$767

Response from Mario's Roofing Siding & Windows
Hi [Member Name Removed], thank you for being patient with us. Please call us if we can do anything else for you. Thank you again Steve

Jean R.
11/2015
1.0
roofing
  + -1 more
unknown
Description of Work: I see that Marios has a new building in Stoughton, yet I still have no gutters

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Mario's Roofing Siding & Windows
Hi [Member Name Removed], sorry for the delay In the installation of your gutters, I hope that you are happy with them. Please call us if you have any problens. Than you again Steve

Heather U.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They installed gutters on our home. They were very professional and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Mario's Roofing Siding & Windows
Thank You for the work. Steve

David S.
10/2015
2.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: The gutter on the back of the house fell down due to ice dams last winter. I hired Mario's on 4/19/15 to replace the gutter, repair the aluminum behind the gutter and install a leafguard on the new gutter. I was told it would be 2 weeks or so. After a month I called them and got the runaround, that they were swamped, my contact Tim Cruise said he didn't schedule the work, but he'd have that person call me. That never happened. I continued to call every 3 or 4 weeks. Finally in July after complaining that my gutter was half hanging down they sent someone to cut the hanging piece off. Mid August someone showed up to make the seamless gutter (no prior call to let us know). He made the gutter and left it on the lawn blocking our fence door. After 8 days we called to ask when it was going to be installed, as it was going to get damaged sitting on the lawn. On 8/27/2015 they came to install the gutter. I held payment waiting on an invoice and confirmation that all work was done. It didn't look like the leafguard was put on. On 9/30/15 I found out that they didn't do the leafguard. Chris Willis told me he'd send out a crew the next day to put on the leafguard and leave me an invoice. If they weren't going to do the work for months and had been clear up front I would have gone with another company. But to string me along with no feedback on when the work would be done was unprofessional. Why I was told 2 weeks was beyond me. It looks like their work was good, but the hassle in dealing with them was not worth it. I would not use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$1,380

Response from Mario's Roofing Siding & Windows
[Member Name Removed], I am sorry it took so long to complete your gutter installation and for any inconveniences. Steve

Linda E.
10/2015
1.0
roofing
  + -1 more
They never called me back.
Description of Work: When I called them, they said that someone will get back to me in a couple of days and that was about 3 weeks ago.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Nora M.
10/2015
3.0
roofing
  + -1 more
unknown
Description of Work: They were too busy. I got work done by someone else
Rating CategoryRating out of 5

Response from Mario's Roofing Siding & Windows
Hi [removed member name], I am sorry that we could not get to your project in the time frame that you needed. We do appreciate your time. If there is anything that we can do in the future please give us a call. Thank You Steve

James T.
10/2015
1.0
roofing
  + -1 more
unknown
Description of Work: They do not respond to my calls. I put down a 10% down payment 4 months ago and nothing has happened. Very poor service!
Rating CategoryRating out of 5

Sabra L.
09/2015
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: I'm waiting for the windows to be manufactured and then Mario's will install them
Rating CategoryRating out of 5

Contact information

1520 Washington Street, Stoughton, MA 02072

http://mariosroofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CSSL-099697

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Skylights,
Doors,
Decks and Porches

FAQ

Mario's Roofing Siding & Windows is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mario's Roofing Siding & Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mario's Roofing Siding & Windows offers free project estimates.
Yes, Mario's Roofing Siding & Windows offers eco-friendly accreditations.
Yes, Mario's Roofing Siding & Windows offers a 10% senior discount.
No, Mario's Roofing Siding & Windows does not offer emergency services.
Yes, Mario's Roofing Siding & Windows offers warranties.
Mario's Roofing Siding & Windows offers the following services: Roofing, Siding, Windows, Skylights, Gutters, Awnings
Ask for details!

Contact information

1520 Washington Street, Stoughton, MA 02072

http://mariosroofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day