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JR's Landscape & Custom Stonework

Landscaping, Lawn and Yard Work, Pavers and Hardscaping,

About us

Our company has been in business for 15 years. We service all areas. We pride ourselves on organization and a systematic approach. We run two lawn crews, and one project crew. We have a staffed office. We send out monthly bills and are willing to work with our customers. Communication is a critical component to all of our operations. We do a lot of email communication.

Business highlights

26 years of trusted experience

Services we offer

Lawn Mowing, Fertilization, Mulch Work, Trimming, Planting, Patios, Walkways, Walls, Hardscapes, Outdoor Kitchens, Fall Cleanup, Snow Plowing, Lawn Installation, Sod Installation.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 141 reviews

Christine R.
03/2021
4.0
landscaping
  + -1 more
They were very good, on time and they know what they were doing.
Description of Work: Landscaping and Yard work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

joe K.
02/2021
5.0
decks, snow removal
  + 0 more
So far, no problems. I have been impressed with JR's effort to keep its clients informed of the possibility of snow depths and their position on clearing it. This is my second contact through Angie's list and I have been most impressed with the services provided on both accounts!
Description of Work: Driveway cleared when it snows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from JR's Landscape & Custom Stonework
Thank you very much for your review. We appreciate the business!

Abbie L.
12/2019
5.0
landscaping, snow removal
  + 0 more
JR's Landscape has been providing landscaping (i.e. mowing) and snow plowing services for my house in Bridgewater for the past 1.5 years and I'm very pleased. Matt is very responsive via e-mail when I have billing or service-related questions, and his crew members are prompt, professional and courteous. I also find the rates to be competitive. I highly recommend the services of JR's Landscape.
Description of Work: Lawing mowing, driveway plowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you for your review!

Claudia W.
11/2019
5.0
lawn service, leaf removal, snow removal
  + 1 more
We've been using JR's for several years. They are reliable and do consistently excellent work, taking care of our yard in the spring, summer and fall. We also use them for winter plowing. Highly recommend!
Description of Work: Mowing, trimming, yard clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you for your review!

Ninette C.
11/2019
5.0
lawn service, leaf removal, mulch, hardscaping
  + 2 more
excellent: very thorough and professional
Description of Work: yard clean-up, mulching, mowing, minor sidewalk repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you for your review!

Karen S.
11/2019
5.0
landscaping, lawn service, leaf removal
  + 1 more
I trust Matt to do exactly what is promised. He is polite and responsive. The crews do a great job. Highly recommend
Description of Work: Landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you for your review!

Joan G.
03/2019
3.0
snow removal
  + -1 more
We have used JR's for landscaping in years past. Suddenly, someone started performing plowing services in late February. We didn't know who it was as we never saw the plows. We have never contracted for plowing services from anyone - we have a snowblower. I got a message after two storms from JRs asking what time we needed to be plowed out by. I returned the call and said we had never contracted through them for plowing services. The receptionist kept asking if I wanted to be taken off the plow list. I repeated that I didn't understand how we were on the plow list. I finally said yes and that I expected not to be billed for services. She became very unprofessional, told me she didn't like my tone, and that she couldn't not bill us. I replied that we would not pay for a service that we had not contracted for. She continued to berate me for being concerned about being billed for a service that we did not contract for. She ended by saying "bye bye" in a sing song manner and then hung up on me.
Description of Work: snow plowing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$60

Response from JR's Landscape & Custom Stonework
The individual writing this review was completely unaware that her parents had called and contracted us for their snow plowing service at their residence. We don't just randomnly sign people up for snow plowing services and start plowing their driveways. Rather than have a polite, and civil conversation the daughter called yelling and swearing at us. My office manager informed me of the issue and said she had never dealt with a customer so rude and disrespectful in her entire customer service career. I (the owner) being in an office over, could hear the yelling coming through the phone. I thought my manager was composed and respectful, and I apologized to her that she had to experience that. I called the daughter of the customer that hired us. I provided a return call and informed her that her parents had contacted us. Her parents had hired us in the past and their daughters email and phone were used as the account information. I had no way of knowing whose number was who. I just took down the information that they provided me with. How else would I have their info? That was what was on the account file. Therefore, the invoice that was emailed was sent to the daughter (lives at a different residence) and not her parents (who hired us and whose house received the service.) The phone number we called and left a message on prior to the storm was also the daughter's, not her parents who hired us. It was a simple conversation and a very simple issue to fix the contact information. For someone to call us and behave in the manner in which they did and then come on here and leave a negative review is so incredibly dissapointing, retaliatory and simply not accurate. I try not to pass judgement because I never know what people are going through in their lives, but I hope they find peace.

Ryan C.
12/2018
5.0
landscaping, lawn service
  + 0 more
I've been using these guys for a year. This is a highly experienced landscaper. They take really good care and do the job right. Hard working crew. Very punctual.
Description of Work: Landscaping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review!

Anurag H.
06/2018
1.0
lawn service
  + -1 more
180$ for one lawn mowing hahahahahah !!!!!!!!!!!!!!!! just because we did it biweekly instead of weekly and now we are on weekly schdule for which we pay 50$ requested politely to pay 100$ instead of 180 but the answer was no Also it took 15 min for 2 people to mow our lawn, luckily i was home for last mowing so they are great on telling stories they said it took 3 people 3 hours hahhahahahahahahahaha!!!!!!!!!!!! so its 180 $$$ please stay way from them, do it yourself if you have to rather than hiring them what a rip off !!!!!!!!!
Description of Work: lawn mowing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from JR's Landscape & Custom Stonework
Customer requested mowing service. We provided them a weekly mowing rate of $50. They had requested bi-weekly mowing. In our contract we are explicit with our terms that we do not recommend bi-weekly mowing during the early spring months. Our bi-weekly customers sign a contract acknowledging that in cases where the grass is very long and requires a double or triple cut they would be subject to labor rates of $59 per man hour and $15 per yard for disposal. We track our vehicles and employees. Our 3 man crew was on site for one hour which equals 3 man hours, not 3 men for 3 hours. If that was the case the fee would have been much more. The customer claims she was home and it took 2 men 15 minutes. (That is 100% absolutely false). ****Here are the facts.... The customers lot is 21,336 square feet. That is a very large property.***** The customer is trying to make the claim that two men can mow, weedwack, and blow down a property that size in 15 minutes! What!?!?! Secondly, it was in the middle of May. A very wet, and cool May. The lawn also had not been cut in 14 days. Think about that..... 2 men 15 minutes? Or 3 men 1 hour? Which seems more accurate? In order for us to pay three men for one hour, cover overhead costs, as well as disposal fees our employees would have to be paid $8 an hour for us to charge $50. Do the math, you can see how absolutely absurd this customers expectations were and how ridiculous her claims are. It is unfortunate people like this can try to tarnish someone's reputation because they are angry. Read our reviews, check out our ratings, and god bless the next company they hire.

James M.
08/2017
5.0
landscaping, hardscaping
  + 0 more
It went smoothly, they completed the job in a week and it was beyond our expectations
Description of Work: landscaping and patio installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from JR's Landscape & Custom Stonework
Thank you very much for your review and your business. This was such a fun project to work on. It was a great to see it all develop. Thank you for the opportunity!

Laura O.
07/2017
5.0
landscaping, lawn service
  + 0 more
Went very well. Contacted me immediate to schedule and came out a few days later. Very happy and will use them again.
Description of Work: General Landscaping, yard clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Kathleen H.
07/2017
5.0
landscaping, lawn service, lawn treatment
  + 1 more
Completely satisfied with all services.
Description of Work: Fertilizing, mowing & weeding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Olga K.
06/2017
5.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
This company was very responsive, answered multiple emails and educated us as homeowners who were brand new to lawn care and maintenance with patience and expertise. Manager advised that they are not a volume based company. Meaning they don't pay their guys by how much they can get done in a day and try to get things done fast. They take the time on each individual lawn for all of our customers. We enjoyed working with a gentlemen but did not hire for a job. We went with someone who offered a lower price foe services needed at a time. Bit they were among the last two candidates for the job. I would reccomend them with nodoubt.
Description of Work: Clean up, mulching, reseeding, fertilization program planning, treatments

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Sherry A.
04/2017
5.0
landscaping, lawn service, leaf removal
  + 1 more
I signed up for the deal listed on Angie's list after reading the reviews. I had never heard of JR's before. 10 days later a crew came and my yard has never looked better. They were professional and polite and all of the men worked very hard and got the job done within one day. I was extremely pleased and will be calling them again.
Description of Work: spring clean up of a very large yard that had no been cleaned up at all last fall with three large maple trees on property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,465

Response from JR's Landscape & Custom Stonework
Thank you very much for your review!!

Katie N.
03/2017
5.0
snow removal
  + -1 more
We have used the company three times so far this season. They did a great job. They were in contact with us each time to cordinate the time of the plowing to suit our needs. I would recommend them to anyone for snow removal.
Description of Work: Hired to plow our driveway after snow storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Tanya O.
01/2017
5.0
landscaping, lawn service, lawn treatment, snow removal, hardscaping
  + 3 more
Ive been using JRs for about three years now and they have been fantastic. Whether I'm using them for plowing, landscaping or to have my gutters cleaned, they are extremely punctual, knowledgeable, have good pricing and are always helpful and willing to answer my questions or take extra time to explain something. If you're looking for landscaping or plowing definitely give these guys consideration!
Description of Work: I've used JRs for plowing, landscaping and gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
thank you for your review!!

Rebecca S.
11/2016
5.0
leaf removal
  + -1 more
JR's Landscaping provided a clearly explained E-Mailed quote, and Matt was understanding and patient about answering my questions. Although I wound up not booking the job, the customer service provided was very good and I recommend giving them a call!
Description of Work: Fall clean-up of about 1/8th acre property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Stephen P.
11/2016
5.0
hardscaping
  + -1 more
Matt is very knowledgeable and timely. He has great ideas and takes a personal interest in his work, he spent plenty of time going over all of the details with me. His customer service is excellent!.
Description of Work: Matt came out to give me an estimate on installing pavers for a patio and walkway.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from JR's Landscape & Custom Stonework
Thank you very much for your review!

Anna W.
11/2016
3.0
lawn service
  + -1 more
They did some yard work a while back, and I wanted to hire them again for more work. It was very hard to get in touch with them after they did the initial job. He is more interested in doing larger jobs, not just lawn clean up.
Description of Work: They did lawn work for me and planted some trees and rose bushes

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$3,000

Response from JR's Landscape & Custom Stonework
Thank you for your review. Unfortunately, I believe the information we provided had been misunderstood and it has been reflected in this review. The customer is located an hour away from our location. We would be able to provide a day worth or multiple days of work because it would make the travel worth it. However, it would make no sense for us to drive an hour for a twenty minute job. Therefore, my recommendation would be to find a more local company because what we would have to charge would not make sense for the customer. We were very upfront about this. Unfortunately, this customer perceived it as we did not want her business or that we only want big jobs which is not the case. She also gave us an F on pricing which is the exact reason we recommended finding a more local company for those very small jobs. Yes, the pricing we provided did not make sense because the travel was so far.

Elizabeth K.
10/2016
2.0
landscaping
  + -1 more
The company is nice and pleasant but they do not stick to the prices they quite. Once for snow removal they randomly jacked up the price by $25/per removal saying "their trucks took a beating that season". Why that means they randomly invoice us for extra without notice is beyond me. Another time for landscaping they charged twice what was quoted, blaming us saying we asked them to do extra work. This is true we did, but we were not told it would be extra. We were told it was a flat rate to do a day's worth of work and that's what they did--One day's worth of work. Long story short we no longer use them. They just aren't professional enough. If prices change it should have been disclosed up front, not explained after we get a crazy high invoice.
Description of Work: Landscaping and snow removal

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$2,400

Response from JR's Landscape & Custom Stonework
Absolutely had no idea this customer had any issues with our service. Secondly, these services were provided in 2013-2014. Had this been brought to our attention way back when we would have been more than happy to accommodate them or work something out, or provide a proper explanation because they clearly are confused. Our prices are fixed. They do not change unless a customer adds more work or there are circumstances beyond our control. This is all part of the contract that they signed. The year that they are referring to was the year that we had 6 feet of snow and broke all time records for snow. There was so much snow that this customer needed excavators to move piles. I think every one was being charged additional for certain storms that season. What we had to do was far more than a regular snow plowing. Our trucks sure did take a beating that year but that would have absolutely nothing to do with prices. We don't raise prices for that reason. Sounds like they misunderstood friendly conversation. The reason for additional fees was due to insane amounts of snow. Only a $25 increase should have been considered a blessing considering the storms we had that winter. I am sure many reading this paid a lot more than that! As for the other complaint..... We provided a flat day rate for labor of 24 man hours. They then added a whole bunch of other projects. My crew stayed until nearly 8 PM and charged based on our hourly rates for the work they added and even acknowledged in this review. ****IMPORTANT NOTE***** If you have a set price for a set amount of work and then add hours worth of more work, this work is not free. You will be expected to pay for the additional work.

susan G.
09/2016
5.0
landscaping, hardscaping
  + 0 more
Matt and his crew did all of our work with perfection. They were professional, courteous, knowledgeable and worked precisely within the time frame they promised. Matt met with us initially and outlined how and when our work would be done. He provided the price estimate and worked within budget. He saved us money whenever possible. An example of that is reusing our existing bricks instead of talking us into buying new ones. JR'S Landscaping is an excellent company. We highly recommend the work of Matt Hrenko and his crew!
Description of Work: We had Matt fix the top layer of our stone wall, rebuild our brick sidewalk and repair the brick steps leading to our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you very much for your review!

John P.
07/2016
5.0
landscaping
  + -1 more
We used a deal and had JR's landscaping perform a spring cleanup a year ago. This month, Matt gave us an estimate for installing a stone patio. It was a day or two before we made the first contact, but he was very responsive after that. He met with my wife and gave us a fair market estimate right in line with other contractors. We utilized a neighbor instead, but I would recommend Matt and JR's in the future and would use their services again.
Description of Work: Estimate for stone patio

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from JR's Landscape & Custom Stonework
Thank you for your review.

Philip V.
06/2016
5.0
landscaping, lawn service, mulch
  + 1 more
Excellent service! Came on time, was fast and efficient and did everything they contracted for. Cost was reasonable and would recommend to anyone.
Description of Work: Mulched around all shrubs, removed dead shrubs, seeded and planted new section of lawn, trimmed and cut the lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from JR's Landscape & Custom Stonework
Thank you for your review!

Mike T.
06/2016
5.0
lawn service
  + -1 more
The crew showed up a few minutes before the scheduled time. Walked the entire property with the customer to assure everyone was in agreement as to the scope of the job to be done. Workers were professional, curteous, and offered helpful suggestions. I intend to use them in the future. Thanks for a great job!
Description of Work: Edging of lawn and flower beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from JR's Landscape & Custom Stonework
Thank you very much for your review!

Mike T.
06/2016
5.0
landscaping, lawn service, mulch
  + 1 more
Arrived on time. Reviewed scope of work with customer before starting. Checked with customer to assure satisfaction. Very reasonable price. Workers were courteous and we plan to use them again.
Description of Work: Edging of lawn, haul away soil, raked out clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from JR's Landscape & Custom Stonework
Thank you very much for your review.

Contact information

., Stoughton, MA 02072

http://www.jrslandscaping.net

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Leaf Removal,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Patios,
Snow Removal,
Outdoor Kitchens,
Stone and Gravel,
Decks and Porches,
Deck Maintenance

FAQ

JR's Landscape & Custom Stonework is currently rated 4.7 overall out of 5.
JR's Landscape & Custom Stonework accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JR's Landscape & Custom Stonework offers free project estimates.
Yes, JR's Landscape & Custom Stonework offers eco-friendly accreditations.
No, JR's Landscape & Custom Stonework does not offer a senior discount.
No, JR's Landscape & Custom Stonework does not offer emergency services.
No, JR's Landscape & Custom Stonework does not offer warranties.
JR's Landscape & Custom Stonework offers the following services: Lawn Mowing, Fertilization, Mulch Work, Trimming, Planting, Patios, Walkways, Walls, Hardscapes, Outdoor Kitchens, Fall Cleanup, Snow Plowing, Lawn Installation, Sod Installation.

Contact information

., Stoughton, MA 02072

http://www.jrslandscaping.net