CREATIVE MAINTENANCE PAINTING

We were disappointed that the provider never contacted us regarding the work.

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AT FIRST THEY SEEMED VERY PROMISING. AFTER A PLEASANT PHONE CALL SOMEONE CAME TO LOOK AT THE JOB AND EXPRESSED INTEREST, BUT WE NEVER HEARD FROM THEM AGAIN. I CALLED TWICE TO FIND OUT WHAT WAS GOING ON, BUT ONCE MORE, NO RESPONSE... SO, IN THE END, A LOT OF TIME WASTED FOR NO RESULT. VERY DISAPPOINTING.

WHEN I SPOKE WITH MARK TO ARRANGE AN ESTIMATE, HE WAS QUITE FRIENDLY AND I WAS LOOKING FORWARD TO WORKING WITH HIM. HOWEVER, HE DID NOT SHOW UP FOR THE APPOINTMENT. I LEFT SEVERAL MESSAGES, ASKING IF THERE WAS SOME PROBLEM OR CONFUSION REGARDING THE TIME, BUT HE DID NOT RETURN MY CALLS.

WE INITIALLY HAD TROUBLE NAILING DOWN A DATE FOR MARK TO GET STARTED. IT TURNED OUT HE'D GOTTEN VERY SICK AND DIDN'T CALL US FOR ALMOST TWO WEEKS, AND THIS WAS AFTER WE HAD SIGNED A CONTRACT WITH HIM. HE DID CALL, FINALLY, AND CAME WHEN SCHEDULED. HE IS VERY COURTEOUS AND PROFESSIONAL. THE QUALITY OF HIS WORK WAS GREAT. THE WALLS WERE IN BAD SHAPE, AND THEY NOW LOOK ALMOST LIKE NEW. HE WORKED FAIRLY QUICKLY AND DID AN EXCELLENT JOB OVERALL.

I WILL NOT CONTACT THIS COMPANY AGAIN NOR RECOMMEND THEM TO FRIENDS OR FAMILY.

MARK RESPONDED TO MY INITIAL CALL THE SAME DAY. HE CAME OUT THE NEXT DAY TO GIVE ME AN ESTIMATE TO REMOVE WALLPAPER FROM 4 ROOMS AND A HALLWAY, AND TO PAINT ALL THE ROOMS, CEILINGS, CLOSETS AND MOLDINGS. AFTER REMOVING THE WALLPAPER, IT WAS DETERMINED THAT THE WALLS NEEDED TO BE SKIM-COATED BEFORE BEING PAINTED. MARK GAVE A REASONABLE PRICE. HIS WORK WAS EXCELLENT. HE WAS ABLE TO COMPLETE THE WORK AROUND MY OTHER CONTRACTORS. THE HOUSE WAS LEFT IN A VERY CLEAN STATE. HE WAS VERY PROFESSIONAL AND ACCOMMODATING IN RESPONDING TO MY REQUESTS.

ULTIMATELY, WE CHOSE A LOCAL COMPANY TO PERFORM THE WORK AS THEY COULD START THE JOB IMMEDIATELY, WHERE AS MARK COULD NOT START UNTIL THE END OF THE MONTH.

THE OWNER SEEMED INTERESTED IN THE JOB AND CAME OUT THE DAY AFTER MY CALL. STATED HE WOULD FAX AN ESTIMATE BY SAT OR SUN, HE CAME OUT ON FRIDAY. BY WED I CALLED AND LEFT A MESSAGE, I CONTINUED TO CALL FOR ABOUT 3 DAYS. HE NEVER RESPONDED TO MY CALLS. WE DID TELL HIM WE GOT HIS NAME ON ANGIE'S LIST. MAYBE HE DIDN'T WANT THE BUSINESS, BUT HE SHOULD JUST CALL, LEAVE A MESSAGE AND SAY NO. HE APPEARED VERY NICE, INTERESTED IN THE JOB, BUT NEVER SENT AN ESTIMATE AND NEVER CALLED BACK!

MARK SQUEEZED MY JOBS IN ON EXTREMELY SHORT NOTICE. HE WAS EXCEEDINGLY RESPONSIVE, PROFESSIONAL AND PERSONABLE AT ALL TIMES, DESPITE THAT MY TIMELINE PUT HIM UNDER CONSIDERABLE PRESSURE. HE HELPED ME FIGURE OUT WHAT HE NEEDED TO DO TO ACCOMPLISH MY GOAL (FIX UP A CONDO FOR SALE IN JUST A FEW DAYS). THE FINISHED WORK WAS FLAWLESS, AND HE CLEANED UP SO THOROUGHLY THAT I KNEW HE HAD BEEN IN MY HOUSE ONLY BECAUSE THE WALLS WERE A DIFFERENT COLOR.