Coen Construction

In short, I don't recommend Coen Construction. We settled on a significantly reduced invoice, but I am still correcting the work they attempted. The team was always polite and professional. Their inability to execute a painting job led to this review. I would highlight more problems, but there is a character limit. The project was straightforward: replace two ceilings (drywall), add outlets to two rooms, and paint the entire interior. I visited daily to view progress, hoping to address any issues promptly with a strict move-in timeline. Despite their Project Manager's amenable attitude in addressing problems, they failed to deliver. Sign Off Day 1 - 7/18: The initial sign-off for the project was nothing short of a disaster. The paint job was streaky, with poor coverage on almost every surface. Instead of detailing every flaw, I had to record videos to capture the sheer extent of the problems. Upon inspection, every wall showed the old color through in several areas, large trim sections were left unpainted, four doors only had one side painted, two entire ceilings were untouched, etc., - not minor touchups. The chaos in their workflow was evident, with workers jumping from one area to another without keeping track of where they were. Day 2: They sent a painter to touch up the trim two days later. Checking the work, it was clear he had used ceiling flat paint on the trim instead of the semi-gloss. The result? Glossy trim marred by patches of flat paint, not just small spots but multiple sections over 2 feet long in some cases, and spots on window sills and other trim surfaces throughout the house. While thorough, his work was completely wrong. I brought this to the attention of the Project Manager and the owners, who assured me it would be fixed. They should have entirely redone the trim, but they didnâ t. Day 3: Instead of taking corrective measures on the trim, they spot-corrected the mistakes. To this day, I am still finding areas of ceiling flat on trim. On day 3, they resumed painting the walls and ceilings, all without protecting any surfacesâ a glaring oversight given that they had initially tried to sign off already and removed the coverings. Thankfully, most of the furniture had not yet been moved in. Their work continued with incomplete ceiling coverage, leaving noticeable gaps where the ceiling paint should meet the walls. On top of that, they splattered paint all over the floors and managed to streak wall paint onto the kitchen cabinets, which they didnâ t bother to clean up. Most egregious was their mistake of using the bathroom paint colorâ a matte, high-humidity-resistant finishâ on other interior walls and vice versa. The house is now a Calico. At this point, I was at a loss. Day 4: They returned, once again to "fix" the mess. They touched up the ceilings but used a different brand of paint, resulting in mismatched shades of white. The ceiling are now streaked and patchy. Among other issues, this led to the final straw. I fired them and settled on a reduced invoice balance. I will now repaint the entire interior myself. Aftermath: As I began to correct their work, I find that they used matte paint on the interior walls instead of the specified eggshell. When I attempted to touch up areas with eggshell, the difference was glaring. Now, I'm must buy more paint and live with the matte finish to avoid repainting everything. I hadn't paid the invoice yet; I'm glad I didn't. I find out the outlets they installed were not grounded. One outlet ripped out of the wall when I unplugged a cord. They were prompt to fix this. There are several other issues, but the lack of quality control was astounding. Luckily, I have some friends who are great DIY painters and the work is excellent - two rooms to still finish. I invited Scott and Andrew to view the work; they didn't. Don...

Scott was very helpful while working with me on my project. Very professional and knowledgeable. I recommend giving him a call to talk about whatever project you plan on completing.

This construction company and staff is incredible. i wish all were like this coen company . They are THE VERY BEST...LOVE THESE GUYS...THE GO TO GUYS TO HIRE....THANKS TO ALL OF THEM....VERY SATISFIED....JP SHARON M.A. 02067

The pro's arrived to my house at time promised and started to work right away.. continued this until the whole job was completed. All the tasks were completed in a professional manner with quality materials. The Pro's completed each evening picking up the area. The deck looks great exceeded my expectations. Thank You so much!!!

The team at Coen was great! They worked wonders demolishing our old staircase and gave it brand new life, matching all of the details throughout the rest of the house. They were responsive, flexible and easy to partner with on a rather challenging project. Highly recommended and would use again for another project

Scott was very responsive and quoted a proposal for snow removal quickly. Very professional .

I highly recommend his company! Andrew, Scott and the Coen Construction Team were great. The bidding process was straight forward and they started the job exactly when they said they would. The workmanship was great and the job site was left clean everyday. They are willing to work with you to ensure that your project is realized right down to the most minute detail.

The end product was good. There was some rework necessary but they made everything right without any issues. Overall Iâ m glad I hired them.

Very happy with their services and quick communications.

Thought they were very professional and addressed any concerns we had in a timely manner.

Scott was easy to work with. Sean was awesome and did great work. I would recommend them in the future.

From the very fair estimate to the project being completed, Scott was respectful and worked to complete our job in a timely manner. The crew was always very polite and respectful as well as skilled in what they were doing. We had a slight issue with the elevation of the deck not meeting the elevation of the door to the deck but once it was brought to their attention, they took everything apart and was able to complete the job in the proper way. They worked hard to keep our yard clean from anything dangerous because we have a 2 year old. They also managed to sand and paint without getting our house messy. They blocked off the work area and cleaned up their area with professionalism!!! The deck has been a life changer for us! I strongly recommend Coen Constructionâ ¦ And we will be sure to call them back in the future if we need their services!

I was skeptical at first. But omg these guys did the best job in the world. Get a quote, stick to it finish it in good time. Very honest, and reliable. omg, you will be so happy thank you so much, Scott, best team. unreal!!!

Scott Coen built a deck for us and will also be doing some work on the front porch and walkways. So far we have been thrilled with the quality of his work, responsiveness, and pricing. We recommend him highly and wouldnâ t hesitate to hire him again.

Haven't received a bill as of 11/05/2020. I hope to continue using this contractor for future projects.

My rear porch needed some structutal and cosmetic improvements. I awarded the contract to Coen Construction. The owner Scott Coen provided me with a proposal outlining the scope of work to be done. His work crew show up early to commence the project. As with any project there will be delays such as the weather. When this occured Scott communicated that his work crew would not come out due to the weather or other scheduling issues. Whenever a issue arise on the job site, I would express my concern to the site foreman for a resolution. These will be escalated back to Scott and resolved without impacting the budget. Overall my impression working with Coen Construction was positive, they do quality work in a timely manner. I would utilize their services in the future if needed.

They are all pleasant and made the process easy for us. They are able to do all the work still to be done i would highly recommend Coen Construction !!!

Efficient job, clear responses to questions, prompt service of snow removal, especially important to a senior citizen.

Scott sent his brother Sean, and I was shoveled out in about 20 minutes. Terrific service.

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