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FAVREAU SEPTIC SERVICE

4.1(
7
)

Septic Systems, Plumbing, Title Companies,

... +3 more

About us

We are a family owner company who has been in operation since 1992 . We strive to provide comprehensive, individualized, and complete solutions for each of our customers. The goal of L.R. Favreau Septic Service is to do a professional job at a fair price; this is why most of our customers are referred by their neighbors, friends, families, and colleagues. Our best advertisement has come from word of mouth influences of our satisfied customers. We are very proud of this fact and appreciate our loyal customers. We look forward to being able to create more satisfied new clients that are in need of septic service. We are fully licensed and insured for your protection. We offer a variety of services from septic pumping to installation for an individual homeowner, new development, existing community, or for commercial applications. We are prepared and eager to assist you in anyway possible. Please take a moment to explore our website www.FavreauSeptic.com and learn more about our company and your septic system. Together we can save you money and time by properly installing and maintaining your septic system.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance Pumping Emergency Pumping (508) 612-4587 Title V Inspection Closed Circuit TV Inspections Sewer/Water Tie Ins Repairs Installations Power Snake & Jetter Service Additional Services Offered: Excavation Services Lawn Installation Drainage Site Work

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.17 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
43%
3
0%
2
14%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.0
responsiveness
4.0
punctuality
4.6
Write a review
Showing 1-7 of 7 reviews
michael J.
11/2024
5.0
septic tank
  + -1 more
Favreau Companies LLC Professional quality work. Friendly and you will feel like they want your business. Highly recommend. Mike jiencke holden
Description of Work: Septic pumping
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$332
Erin B.
07/2015
2.0
septic tank
  + -1 more
Favreau was great to work with on the Title V inspection. They were friendly, their prices were competitive, and they took the time to explain how a septic system worked. Unfortunately, my system failed and the leach field has to be replaced. I have been working with an engineer recommended by Favreau. I believed, based on my conversations with the engineer, that Favreau would be handling the septic replacement as well. I was given a 4-6 week time estimate by the engineer. The project has been delayed due to circumstances beyond anyone's control (could not do a perc test and have to perform a sieve analysis). I was very clear from the beginning that my home was already under contract to sell, so time was of the essence. I contacted Favreau last week to schedule an installation based on an ETA for the approved plans. At 5:30 pm, the night before the observed July 3 holiday for the 4th of July, I received an email from Favreau that said I'm sorry, but we don't have the time to replace your septic, here is a suggestion of an installer that may or may not come out to your area. Due to the untimely notification, almost 6 full weeks into the process, that they will not be able to work on my septic, I am now facing a July 31 contract deadline on my home and have no company to install the septic. At the very least, I should have been notified early enough in the day prior to the holiday weekend (or more preferably early enough during the entire process) so that I could have made some phone calls and not lost days worth of time and potentially the buyer of my house.
Description of Work: Title V only. Favreau has stated it is unable to perform my septic replacement, almost 6 weeks into the process.
Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$600
Response from FAVREAU SEPTIC SERVICE
Hello [Member Name Removed], I am glad that you were happy with our service for your Title V Inspection. We provided you with a written proposal for the Title V Inspection in which you signed and accepted. We completed the work in a timely manner. Unfortunately the septic system failed. Our contracted services with you were complete after the report was filed with the town Board of Health and provided to you on June 17, 2015. We advised you on what the steps were to replace a septic system and recommended an Engineer that we have worked with in the past. “I believed, based on my conversations with the engineer, that Favreau would be handling the septic replacement as well.” The engineer is not an employee of our company and/or has no affiliation with our company other than working with their company on past projects. We cannot control the information that he provided you or the accuracy. “I contacted Favreau last week to schedule an installation based on an ETA for the approved plans. At 5:30 pm, the night before the observed July 3 holiday for the 4th of July, I received an email from Favreau that said I'm sorry, but we don't have the time to replace your septic, here is a suggestion of an installer that may or may not come out to your area.” We received your email July 1, 2015 at 3:29PM and responded the next day July 2, 2015 at 5:32PM that we are unable to install systems at this point in time. (Our Septic Installer is out on an extended medical leave due to an illness and his return date has not yet established.) If we were able to install systems currently your timeframe still would not be realistic. You would need to provide us with a set of the engineer’s plans which we would then provide you a written proposal for you to accept. After the PERC test it typically takes 3-5 weeks for a set of Engineer Plan’s to be designed. Therefore we could not comply with the July 31, 2015 date. We are glad you were satisfied with the Title V services and information that we provided you. We apologize for inaccurate information that was provided to you by the Engineering Company. Please contact us at any time to directly discuss this matter. Sincerely, Holly Favreau Shaw L.R. Favreau Septic
Kathleen G.
02/2015
5.0
septic tank
  + -1 more
The service turned out fine. I will continue to work with them.
Description of Work: They come out every year to pump our septic tank.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy M.
08/2014
4.0
septic tank, plumbing
  + 0 more
unknown
Description of Work: I dug up the tank to avoid an additional $50.00 charge for him to do it. |All he did was pump the tank. I had other septic service do more for less. |Other service would do a quick inspection to make sure things were working. Waste water would drain from tank, etc. I thought I could get more for the $250.00.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$250
peter J.
08/2014
5.0
septic tank
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Louise N.
05/2014
4.0
septic tank
  + -1 more
unknown
Description of Work: I was not here when they came. I knew the base price was $290 plus there would be additional fees for digging and more money if the cap was 2 feet or more down. When I got home, I found a report of what had been done and the condition of the tank etc. The yard was left in good condition, and their representative called me later for follow-up. Thankfully there were no problems. I don't know if there are cheaper companies. These people are local, and that's why I used them.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$340
Donald A.
11/2013
4.0
septic tank
  + -1 more
Pretty good basic septic service. Shows up on schedule, leaves a report and has fair rates. I have not found them interested in additional services like fixing broken handles or loosening a stuck hatch.
Description of Work: I used Favreau Septic Service.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$260

    Contact information

    91 CHASE HILL RD, Sterling, MA 01564

    www.FavreauSeptic.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Septic Systems,
    Plumbing,
    Title Companies,
    Sewer Cleaning,
    Mulch and Topsoil,
    Excavating

    FAQ

    FAVREAU SEPTIC SERVICE is currently rated 4.1 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 1:00 PM

    FAVREAU SEPTIC SERVICE accepts the following forms of payment: Check,MasterCard,Visa
    Yes, FAVREAU SEPTIC SERVICE offers free project estimates.
    No, FAVREAU SEPTIC SERVICE does not offer eco-friendly accreditations.
    No, FAVREAU SEPTIC SERVICE does not offer a senior discount.
    Yes, FAVREAU SEPTIC SERVICE offers emergency services.
    Yes, FAVREAU SEPTIC SERVICE offers warranties.
    FAVREAU SEPTIC SERVICE offers the following services: Maintenance Pumping Emergency Pumping (508) 612-4587 Title V Inspection Closed Circuit TV Inspections Sewer/Water Tie Ins Repairs Installations Power Snake & Jetter Service Additional Services Offered: Excavation Services Lawn Installation Drainage Site Work

    Contact information

    91 CHASE HILL RD, Sterling, MA 01564

    www.FavreauSeptic.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 1:00 PM