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"Joaquinn was very responsive and had fast turn around. Painted our deck in a day. Neat and tidy. He also painted front door. I would highly recommend."

"They were right on with time and the quality of their work--just as I was expecting."

"Dale Crane is a real pro! While I had to wait several months (because he is in such high demand) the job his crew did was well worth waiting for. He is thorough in preparing his bid, and his crew boss, Mike Nadeau, is outstanding in his follow-through. As in any large job there are unexpected surprises. But they were handled with flexibility and keen attention to detail. Dale and Mike has many good suggestions for dealing with unexpected things that came up. They wanted it to be top-quality in every way. Our house was a triple-decker in downtown Northampton – a rental unit that we were turning into condos. The original dark cedar shakes has exceeded their expected life span, but we loved how they looked. The vinyl is now white, and the place looks like a million bucks and is all bright and shiny. The crew pays attention to details, and everyone cares a lot how the final product shows up. The new condo association owners will have no worries for the next few decades…or more. Highly recommended..."

"Lenny is very responsive and transparent on the work at hand. Would use again and recommend to others."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Outstanding company from the sales person to the project manager to the very competent roofers. The estimate to replace my roof was not the highest or the lowest but was realistic. I was in constant contact with various personnel who kept me informed about the project. On installation day, the crew of 8 roofers began work at 7:30am and finished at 2:30pm. All waste was cleaned up and placed in the dumpster. Overall, a great company to consider when replacing your roof."

"Tobias"

"Entire process exceeded my expectations from the initial contact I had with Alliance to the completion of the project. The proposal I received from Keith provided the level of detail I was looking for and he did a great job in going over the siding products Alliance offered to detailing all the necessary steps in the process. The installation process went very smoothly and was completed in a timely manner. The crew led by Serg were extremely professional, knowledgeable and focused. I could not be happier with the work they did and Serg kept me updated on how the project was progressing and was quick to reach out to me with any questions he had on the proposed installation approach. Therefore, I would recommend Alliance for any home improvement needs that you may need addressed. Lastly, I was so satisfied with the siding installation Alliance did I am now having them replace the two entry doors to my garage. Thank you again Sergiy, Keith, Serg and the rest of the installation crew. CFP Sr."