Simple Tech Services

home theater designer, computer repair expert

About us

Simple Tech Services is a local business based out of Springfield, MA. While in operation since August 2018, we have provided Springfield and surrounding cities with high quality, courteous, and friendly tech and IT support. Whatever the job, whatever the issue, give Simple Tech Services a call and we'll do our best to help out!

Business highlights

16 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
0%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.4
Showing 1-17 of 17 reviews

Patty K.
02/2021
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Elizabeth D.
01/2021
5.0
Jean luv was very knowledgeable and very friendly. He answered my questions so I couldunderstand. Would recommend him to anyone needing technical assistance

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Stephanie W.
01/2021
4.5
JeanLuc was very professional and worked hard to resolve 2 separate issues I was having with my laptop. He was unable to fix one (a hardware issue that requires more work/money than I'm willing to put into it), but he problem-solved to help me understand the next steps should I want to spend the money to fix it. He went above and beyond the basic fees he charged in terms of the time he spent. I would highly recommend Simple Tech Services. He is trustworthy and knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

samuel B.
01/2021
0.5
The representive was great.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

Yes, I recommend this pro

Patrick G.
12/2020
3.5
JeanLuc could not resolve my issue, but it was the computerâ s problem, not his. JeanLuc was very punctual and kept me informed about what he was doing and why. I would feel very comfortable calling upon him in a computer issue in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Donna Marie W.
12/2020
5.0
Jean was very professional and honest. He listened to my concerns and did a very competent job. My Laptop is working again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tom E.
11/2020
5.0
Jean was professional and knowledgeable, but explained things in laymanâ s terms. He waited to hear what I had to say and his responses related directly to my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Ken P.
11/2020
5.0
Right on time, polite, knowledgeable, thorough. I am pleased with the repairs to my scanner. Will not hesitate to use his service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard L.
10/2020
5.0
JeanLuc was very knowledgeable and Personable. I am very pleased with the repair of my PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron B.
05/2020
4.5
Very polite, professional and thorough.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Bryan J.
12/2019
5.0
Very courteous and professional, made sure I was all set prior to leaving & was told to call if any issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josh D.
12/2019
5.0
Very knowledge and very friendly to me and my dog which is huge to me...my computer is running better than ever and couldn't be happier with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Hayford O.
12/2019
1.0
The technician came and could not do a simple job by hooking the printer to print from three workstations computers. Very disappointed!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Pat L.
11/2019
5.0
Prompt, professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Regina E.
10/2019
5.0
Very dependable and follow up was very impressed very healpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Patricia A.
09/2019
5.0
Simple Tech Services helped me on several occasions, mainly with troubleshooting technical problems on my phone, iPad and laptop. They were always super friendly and professional and I would absolutely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    PO Box 80374, Springfield, MA 01108


    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    9:00 AM - 6:00 PM

    Service Categories

    home theater designer,
    computer repair expert

    FAQ

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Sunday: 9:00 AM - 6:00 PM

    Yes, Simple Tech Services offers free project estimates.
    No, Simple Tech Services does not offer eco-friendly accreditations.
    No, Simple Tech Services does not offer a senior discount.
    Yes, Simple Tech Services offers emergency services.
    No, Simple Tech Services does not offer warranties.

    Contact information

    PO Box 80374, Springfield, MA 01108


    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    9:00 AM - 6:00 PM